Job summary
We are looking for an enthusiastic, well-motivated, organised BMS with appropriate qualifications and/or relevant experience to join the senior team of the Blood Sciences department as a Senior BMS Quality Manager.Within the Department of Biochemistry, which includes both Automation and Specialist sections, the post holder will be responsible for the design and implementation of the laboratorys Quality Management System. They as a Quality Manager will manage the system with the aim that the laboratory becomes progressively more effective in quality terms and meets both regulatory and accreditation requirement. The post holder will have the skills and ability to promote quality within all areas of the laboratory. Modern methods of quality management and of quality process control are central to effective Pathology services. They are also vital to the clinical governance and risk management within those services.
Main duties of the job
The successful candidate should hold a current registration with the Health and Care Professions Council (HCPC). They should have either a specialist diploma in Clinical Biochemistry or an MSc in a relevant subject and at least 3 years experience in a Chemistry laboratory as an established BMS.
Our Biochemistry Department, spread across two floors, is an exciting state of the art laboratory connected to other departments via our GLP track system, which is unique in its scale and spans over multiple floors. It is based in our flagship hub laboratory, The Halo Building which is home to more than 1,000 staff working within a connected suite of laboratories spanning more than 100,000 square feet. It has dedicated clinical and non-clinical cores for vertical connectivity. The pioneering work conducted at the Halo is seamlessly linked to our group national network of hub and spoke laboratories throughout the UK including NHS Trust.
About us
At HSL we offer a variety of excellent staff benefits including:
Training and development opportunities supporting professional development
Annual performance related salary review
** No banding restrictions:**As we are a private company we are not restricted by salary bandings and so are able to negotiate appropriate salaries based on experience. This also means that annual salary reviews do not hit a band ceiling
Discounted gym membership we have a corporate gym membership scheme with Better Gyms
Cash healthcare plan cash back on a variety of healthcare costs including dentist and opticians
Sick Pay Entitlement 5 paid days in the first year of employment, 20 days thereafter
Permanent Health Insurance and Death in Service Cover
Life Assurance providing salary continuation for long term illness (six months qualifying period)
Employee Assistance Programme supporting staff wellbeing
Season Ticket Loan Scheme interest free loan for the cost of annual travel ticket
Perkbox Access to additional staff perks and benefits such as high street discounts
Company Pension Scheme company and staff contributions which increase with service
Competitive annual leave allowance- 28 days
Flexible working hours 37.5 hours standard working week
Job description
Job responsibilities
Overall Job Purpose:
Within the Department of Biochemistry, the post holder will be responsible for the design and
implementation of the Laboratorys Quality Management system. He/she as a quality manager will manage
the system with the aim that the laboratory becomes progressively more effective in quality terms and
meets both regulatory and accreditation requirement. The Quality manager will have the skills and ability
to promote quality within all areas of the laboratory. Modern methods of quality management and of quality
process control are central to effective Pathology services. They are also vital to the clinical governance
and risk management within those services.
To manage staff and various sections as directed by the Operational Lead or Deputy, working in
collaboration with the other senior scientific staff in providing an efficient and effective service within the
resources available and to ensure the maintenance of scientific standards of HSL.
The post holder will be required to work within any section of the department including core and unsocial
hours as required.
Quality management:
1. To participate in local management meetings, decision making and policy implementation
2. To become familiar with the area of work for which he/she is quality manager; relevant statutory
requirements, the clinical governance, risk management and quality audit policies and
procedures of HSL and the system(s) of accreditation in use.
3. To educate and train the Laboratorys staff in quality principles and practice.
4. To operate a system for document control
5. To investigate result and service complaints and incidents and ensure that effective and
immediate follow up actions are taken.
6. To follow up on external inspections and verify the completion of corrective action as required by
the reports of inspectors.
7. To provide help and advice to functional managers on quality management matters.
8. To identify areas and particular projects where there is the potential for improvement of quality to
the benefit of the service provided by the laboratory.
9. To provide information periodically for management quality review.
10. Other tasks that arise from time to time relevant to delivering the objectives to the Immunology
Quality Manager.
Other duties
To include, but not be restricted to:
1. To supervise various grades of scientific & support staff. 2. To participate in all areas of laboratory bench work, whilst adhering to standard operating
procedures and participating in their regular review and update.
3. To participate in multidisciplinary working as required.
4. To perform an array of laboratory techniques and testing.
5. To communicate patients results and answer enquiries from health care professionals within the
hospital and in the community, providing information regarding appropriate investigations
required and explanation of results, within departmental guidelines and professional code of
conduct, recognising own boundaries.
6. To interpret clinical information and use scientific knowledge to process specimens for
appropriate tests, seeking advice from senior staff and clinicians when necessary.
7. Undertake specimen preparation and analysis for a range of sample types.
8. To participate in departmental meetings and contribute to effective communication within the
department.
9. Supervise and appraise all relevant levels of staff within the department.
10. To operate and maintain analytical equipment in the department.
11. To evaluate and monitor the accuracy and precision of laboratory investigations using
appropriate quality control procedures.
12. To interpret complex scientific data and enter test results on pathology computer system
13. To check reports for further action by the Clinicians, and to authorise reports as delegated within
HSL departmental policy.
14. To ensure an effective and high quality service to both the public and independent sector assisting
in appropriate supervision of all activities such that service, operational and contractual KPIs are
met.
15. To maintain professional and technical standards within the service at all times. This will include
assisting in recruitment and management of appropriately qualified staff, safety systems, laboratory
policies, quality assurance and analytical services.
16. To assist in the evaluation of new equipment and advise the head of service, senior scientific
colleagues on the need for new equipment and maintenance of existing equipment.
17. To ensure that the department meets all the standards required by UKAS and to participate in the
regular review of all the procedures performed in the laboratory including the establishment and
monitoring of effective internal and external Quality Control and Quality Assurance schemes.
Training And Education
1. To train new laboratory and clinical staff, this involves explaining and teaching complex
technical/analytical procedures and motivating staff by promoting healthcare sciences in an
interesting and positive manner.
2. To acquire an up-to-date knowledge of developments in discipline and pathology in general as
reflected by CPD.
3. To possess and keep up-to-date specialist skills and knowledge to work independently
4. To attend courses, conferences and give presentations as required by HSL.
5. To identify the training needs within the team.
6. To maintain registration with the HCPC, including a personal development portfolio as proof of
competence to practice.
Job description
Job responsibilities
Overall Job Purpose:
Within the Department of Biochemistry, the post holder will be responsible for the design and
implementation of the Laboratorys Quality Management system. He/she as a quality manager will manage
the system with the aim that the laboratory becomes progressively more effective in quality terms and
meets both regulatory and accreditation requirement. The Quality manager will have the skills and ability
to promote quality within all areas of the laboratory. Modern methods of quality management and of quality
process control are central to effective Pathology services. They are also vital to the clinical governance
and risk management within those services.
To manage staff and various sections as directed by the Operational Lead or Deputy, working in
collaboration with the other senior scientific staff in providing an efficient and effective service within the
resources available and to ensure the maintenance of scientific standards of HSL.
The post holder will be required to work within any section of the department including core and unsocial
hours as required.
Quality management:
1. To participate in local management meetings, decision making and policy implementation
2. To become familiar with the area of work for which he/she is quality manager; relevant statutory
requirements, the clinical governance, risk management and quality audit policies and
procedures of HSL and the system(s) of accreditation in use.
3. To educate and train the Laboratorys staff in quality principles and practice.
4. To operate a system for document control
5. To investigate result and service complaints and incidents and ensure that effective and
immediate follow up actions are taken.
6. To follow up on external inspections and verify the completion of corrective action as required by
the reports of inspectors.
7. To provide help and advice to functional managers on quality management matters.
8. To identify areas and particular projects where there is the potential for improvement of quality to
the benefit of the service provided by the laboratory.
9. To provide information periodically for management quality review.
10. Other tasks that arise from time to time relevant to delivering the objectives to the Immunology
Quality Manager.
Other duties
To include, but not be restricted to:
1. To supervise various grades of scientific & support staff. 2. To participate in all areas of laboratory bench work, whilst adhering to standard operating
procedures and participating in their regular review and update.
3. To participate in multidisciplinary working as required.
4. To perform an array of laboratory techniques and testing.
5. To communicate patients results and answer enquiries from health care professionals within the
hospital and in the community, providing information regarding appropriate investigations
required and explanation of results, within departmental guidelines and professional code of
conduct, recognising own boundaries.
6. To interpret clinical information and use scientific knowledge to process specimens for
appropriate tests, seeking advice from senior staff and clinicians when necessary.
7. Undertake specimen preparation and analysis for a range of sample types.
8. To participate in departmental meetings and contribute to effective communication within the
department.
9. Supervise and appraise all relevant levels of staff within the department.
10. To operate and maintain analytical equipment in the department.
11. To evaluate and monitor the accuracy and precision of laboratory investigations using
appropriate quality control procedures.
12. To interpret complex scientific data and enter test results on pathology computer system
13. To check reports for further action by the Clinicians, and to authorise reports as delegated within
HSL departmental policy.
14. To ensure an effective and high quality service to both the public and independent sector assisting
in appropriate supervision of all activities such that service, operational and contractual KPIs are
met.
15. To maintain professional and technical standards within the service at all times. This will include
assisting in recruitment and management of appropriately qualified staff, safety systems, laboratory
policies, quality assurance and analytical services.
16. To assist in the evaluation of new equipment and advise the head of service, senior scientific
colleagues on the need for new equipment and maintenance of existing equipment.
17. To ensure that the department meets all the standards required by UKAS and to participate in the
regular review of all the procedures performed in the laboratory including the establishment and
monitoring of effective internal and external Quality Control and Quality Assurance schemes.
Training And Education
1. To train new laboratory and clinical staff, this involves explaining and teaching complex
technical/analytical procedures and motivating staff by promoting healthcare sciences in an
interesting and positive manner.
2. To acquire an up-to-date knowledge of developments in discipline and pathology in general as
reflected by CPD.
3. To possess and keep up-to-date specialist skills and knowledge to work independently
4. To attend courses, conferences and give presentations as required by HSL.
5. To identify the training needs within the team.
6. To maintain registration with the HCPC, including a personal development portfolio as proof of
competence to practice.
Person Specification
Skills and Abilities
Essential
- Good organisational skills.
- Work accurately, neatly and efficiently.
- Attention to detail is very important.
- Work in a team.
- Familiarity with Microsoft Office Suite.
- Maintain patient confidentiality at all times.
- Work on own initiative
- Communicate efficiently with other members of the laboratory in English -both verbally and in writing.
- Use of laboratory equipment relevant to the specialty
- Experience of utilising statistical analysis software.
Qualifications
Essential
- Registration with HCPC as Biomedical Scientist
- AND
- MSc in appropriate discipline such as Biomedical Science (or equivalent
- qualification e.g. IBMS HSD)
- Participation in a relevant CPD Scheme e.g. IBMS
Experience
Essential
- Theoretical and practical knowledge in discipline of pathology relevant to role.
- Previous experience in a relevant laboratory, and proficiency in
- techniques appropriate to the discipline
Person Specification
Skills and Abilities
Essential
- Good organisational skills.
- Work accurately, neatly and efficiently.
- Attention to detail is very important.
- Work in a team.
- Familiarity with Microsoft Office Suite.
- Maintain patient confidentiality at all times.
- Work on own initiative
- Communicate efficiently with other members of the laboratory in English -both verbally and in writing.
- Use of laboratory equipment relevant to the specialty
- Experience of utilising statistical analysis software.
Qualifications
Essential
- Registration with HCPC as Biomedical Scientist
- AND
- MSc in appropriate discipline such as Biomedical Science (or equivalent
- qualification e.g. IBMS HSD)
- Participation in a relevant CPD Scheme e.g. IBMS
Experience
Essential
- Theoretical and practical knowledge in discipline of pathology relevant to role.
- Previous experience in a relevant laboratory, and proficiency in
- techniques appropriate to the discipline
Additional information
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
