Job summary
Community Health Wellbeing Workers will act as a bridge
between health, social, voluntary services, working closely in communities to
enhance access to services, improve navigation, & drive better health
outcomes. Role focuses on proactive outreach supporting individuals with
unmet health, social needs to address rising inequalities. Key role
in supporting individuals, families to improve health and wellbeing. Working
closely with local healthcare providers, social services, & community
organisations, the CHWW will connect residents with appropriate support
networks, empowering them to make informed choices about their health. This
role involves engaging directly with community members, providing advice,
signposting to relevant services, assisting with access to healthcare and
wellbeing resources. Responsible for managing a caseload, following through on
actions that support both individual, community health needs. This includes
tracking progress, coordinating interventions, and ensuring effective follow-up
to enhance long-term wellbeing. Contribute to health promotion initiatives,
including outreach assessments, educational activities, and community events,
ensuring a holistic approach to improving community wellbeing. Based in either
Aylesbury or High Wycombe, this role offers flexible, part-time hours,
including some evenings and weekends. It provides an opportunity to shape a new
role, meet new community members and make a meaningful impact within the local
community.
Main duties of the job
Community Health and Wellbeing Workers tasks - Monthly
household visits within a defined geographical area to assess (by listening and
discussing) the health and social needs of everyone within a household,
adopting a proactive and holistic approach when supporting the local community
- Identify vulnerable households or individuals and their health and/or social
care needs - Advocate to help households navigate the health and social care
systems, access appropriate services, and remove barriers to accessing services
and resources - To work collaboratively with colleagues across health, social
care and local voluntary organisations to provide patient-centred integrated
care - Develop supportive relationships with local organisations, community
groups and statutory services, to make timely, appropriate, and supporting
referrals for the person being introduced - Adopt health coaching and
motivational approaches including, problem solving and goal setting - Supporting
people to establish and attain goals set by the person based on what is
important to them, building on goals that are important to the individual - Work
with the social prescribing service to connect them to community-based
activities which support their health and well-being - Escalate complex cases
and adhere to safeguarding policies.
- Candidates must be able to start by
January 2026
- Candidates must be available to undertake Health Coaching
training on 15/16 29/30 January. Interviews on the 18/19 Nov 2025
About us
Want to Find Out More?
To learn more about the CHWW approach, visit the National Association for Primary Care or watch a short video about the CHWW pilot in Brazil and Westminster here.
https://www.youtube.com/watch?v=MPtE4vwZvDI&t=1s
Were hosting drop-in information sessions for anyone interested in applying:
Aylesbury: Wednesday 30th October 10.00-13.00 at the Berrycroft Community Health Centre
High Wycombe: Tuesday 5th November 10.00-13.00 at the Cressex Health Centre
High Wycombe:Tuesday5th November - 2-4pm at Castlefield Family Centre, Rutland Avenue
How to Apply
If you're ready to
bring your enthusiasm, compassion, and local knowledge to a role that changes
lives, wed love to hear from you. Please provide a personal supporting
statement with your application including how you feel you meet criteria and
what you can bring to this role personally and professionally.
Apply today and help
us build healthier, more connected communities across Buckinghamshire.
Company Overview
FedBucks is a not-for-profit GP federation representing 46 GP practices and serving over 550,000 patients across the region. Our mission is to champion primary care by collaborating with local general practices and system partners to deliver high-quality community-based healthcare services.
Post Locations:
Aylesbury Quarrendon 4 posts
High Wycombe Castlefield 4 posts
Buckinghamshire-wide Street Homelessness focus 1 post
Job description
Job responsibilities
Monthly
household visits or more frequent if the household need requires it within a
defined geographical area to assess by listening and
discussing the
health and social needs of everyone within a household, adopting a proactive
and holistic approach when supporting the local community.
Community
Health and Wellbeing Workers will:
Identify vulnerable households or
individuals and their health and/or social care needs
Act as an advocate to help households
navigate the health and social care systems, access appropriate services, and
remove barriers to accessing services and resources.
Following
comprehensive training the CHWWs will:
Provide up to date messaging, basic health
education and give healthy lifestyle advice around breast feeding, immunisation
and screening.
Delivering health information using
culturally appropriate terms and concepts.
Deliver key messages on public health and
public health initiatives.
Understand issues and health inequalities
that impact the local area.
Coach and motivate household members to
identify their needs, set goals, and support them to implement their
personalised health and care plan.
To identify those eligible for childhood
immunisations and adult health and cancer screening appointments and encourage
the uptake of missed appointments.
Support chronic disease diagnosis &
management through improved adherence to medication & early identification
of signs & symptoms of chronic disease & complications.
To identify household determinants of ill
health and health seeking behaviour and play an active role in resolving these
through linkage into the health and social care system.
Help people understand their health
conditions and develop strategies to improve their health and wellbeing.
To work collaboratively with colleagues
across health, social care and local voluntary organisations to provide
patient-centred integrated care.
Develop supportive relationships with
local organisations, community groups and statutory services, to make timely,
appropriate, and supporting referrals for the person being introduced.
Adopt health coaching and motivational
approaches including, problem solving and goal setting
Supporting people to establish and attain
goals set by the person based on what is important to them, building on goals
that are important to the individual.
Working with the social prescribing
service to connect them to community-based activities which support their
health and well-being.
Escalate complex cases and adhere to
safeguarding policies.
Record
Keeping
Keep digital records that reflect
household and community need and progress via secure tablet
Compliment Health records with the
collected community outreach data and insights to improve health services.
Collect, collate, and share information,
insights and case studies with Integration and Outreach Manager, Integration
Leads and relevant partners in compliance with legislation.
To
identify risk factors and escalate any safeguarding concerns
Engagement
Engage with the community to ensure health
services are satisfactory and appropriate in their design and delivery.
Facilitate networks within communities to
strengthen sources of informal support.
Identify and advocate for the needs of
individuals and the community by liaising between the health service and
community.
Identify local community assets and
promote a community-based prevention.
Set up/support community events, help
household members complete applications and other paperwork, and complete
checks on individuals with specific health conditions.
Provide support to local community groups
and work with other health, social care, and voluntary sector providers to
support household members health and well-being.
To facilitate groups of household members
with group consultations to assist them to work with others to support their
own goals.
Communication
Communicate effectively and appropriately
with households, members of the team and other agencies.
Communicate information to households
acknowledging barriers to understanding such as identified language and
education needs.
Communicate information to households with
empathy, understanding and reassurance in a non-judgemental way.
Job description
Job responsibilities
Monthly
household visits or more frequent if the household need requires it within a
defined geographical area to assess by listening and
discussing the
health and social needs of everyone within a household, adopting a proactive
and holistic approach when supporting the local community.
Community
Health and Wellbeing Workers will:
Identify vulnerable households or
individuals and their health and/or social care needs
Act as an advocate to help households
navigate the health and social care systems, access appropriate services, and
remove barriers to accessing services and resources.
Following
comprehensive training the CHWWs will:
Provide up to date messaging, basic health
education and give healthy lifestyle advice around breast feeding, immunisation
and screening.
Delivering health information using
culturally appropriate terms and concepts.
Deliver key messages on public health and
public health initiatives.
Understand issues and health inequalities
that impact the local area.
Coach and motivate household members to
identify their needs, set goals, and support them to implement their
personalised health and care plan.
To identify those eligible for childhood
immunisations and adult health and cancer screening appointments and encourage
the uptake of missed appointments.
Support chronic disease diagnosis &
management through improved adherence to medication & early identification
of signs & symptoms of chronic disease & complications.
To identify household determinants of ill
health and health seeking behaviour and play an active role in resolving these
through linkage into the health and social care system.
Help people understand their health
conditions and develop strategies to improve their health and wellbeing.
To work collaboratively with colleagues
across health, social care and local voluntary organisations to provide
patient-centred integrated care.
Develop supportive relationships with
local organisations, community groups and statutory services, to make timely,
appropriate, and supporting referrals for the person being introduced.
Adopt health coaching and motivational
approaches including, problem solving and goal setting
Supporting people to establish and attain
goals set by the person based on what is important to them, building on goals
that are important to the individual.
Working with the social prescribing
service to connect them to community-based activities which support their
health and well-being.
Escalate complex cases and adhere to
safeguarding policies.
Record
Keeping
Keep digital records that reflect
household and community need and progress via secure tablet
Compliment Health records with the
collected community outreach data and insights to improve health services.
Collect, collate, and share information,
insights and case studies with Integration and Outreach Manager, Integration
Leads and relevant partners in compliance with legislation.
To
identify risk factors and escalate any safeguarding concerns
Engagement
Engage with the community to ensure health
services are satisfactory and appropriate in their design and delivery.
Facilitate networks within communities to
strengthen sources of informal support.
Identify and advocate for the needs of
individuals and the community by liaising between the health service and
community.
Identify local community assets and
promote a community-based prevention.
Set up/support community events, help
household members complete applications and other paperwork, and complete
checks on individuals with specific health conditions.
Provide support to local community groups
and work with other health, social care, and voluntary sector providers to
support household members health and well-being.
To facilitate groups of household members
with group consultations to assist them to work with others to support their
own goals.
Communication
Communicate effectively and appropriately
with households, members of the team and other agencies.
Communicate information to households
acknowledging barriers to understanding such as identified language and
education needs.
Communicate information to households with
empathy, understanding and reassurance in a non-judgemental way.
Person Specification
Experience
Essential
- Knowledge of local community agencies, services, and resources
- Knowledge of local community demographics and culture
- Relationship building, including initiating, developing, renewing and sustaining community connections
- The ability to work effectively with a wide range of teams in a diverse community
- Commitment to advocate for social changes that promote the health and well-being of the local community
- The ability to complete basic data entry and documentation of visits
Desirable
- Community based experience providing advocacy and support which has included public contact
- Knowledge of basic health promotion and protection
- Knowledge of the NHS and broader services
- Basic understanding of child development
- Knowledge of local languages
Personal Attributes
Essential
- Strong interpersonal and communication skills
- Social perceptiveness and observational skills
- Good problem-solving with creative thinking
- Positivity and Enthusiasm for improving the local community
- Self-awareness and resilience
- Strong time management skills
Qualifications
Essential
- GCSE grade A to C in English and Maths
- Good level of English
Desirable
- Completion of a higher education certificate or diploma which has included public contact through internship, volunteer experience, or other experience.
Person Specification
Experience
Essential
- Knowledge of local community agencies, services, and resources
- Knowledge of local community demographics and culture
- Relationship building, including initiating, developing, renewing and sustaining community connections
- The ability to work effectively with a wide range of teams in a diverse community
- Commitment to advocate for social changes that promote the health and well-being of the local community
- The ability to complete basic data entry and documentation of visits
Desirable
- Community based experience providing advocacy and support which has included public contact
- Knowledge of basic health promotion and protection
- Knowledge of the NHS and broader services
- Basic understanding of child development
- Knowledge of local languages
Personal Attributes
Essential
- Strong interpersonal and communication skills
- Social perceptiveness and observational skills
- Good problem-solving with creative thinking
- Positivity and Enthusiasm for improving the local community
- Self-awareness and resilience
- Strong time management skills
Qualifications
Essential
- GCSE grade A to C in English and Maths
- Good level of English
Desirable
- Completion of a higher education certificate or diploma which has included public contact through internship, volunteer experience, or other experience.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
