Job summary
Company Overview
ARC PCN
The ARC Bucks PCN (Primary Care Network) was formed in 2019.
Our PCN comprises of 6 Buckinghamshire GP practices, collaboratively working together for their population of 85,000 patients.
- The Simpson Centre and Penn Surgery.
- Millbarn Medical Centre.
- Bourne End and Wooburn Green Medical Centre.
- Highfield Surgery.
- Cherrymead Surgery.
- Marlow Medical Group.
Arc Bucks PCN is a forward-thinking collaboration of local GP practices working together to deliver proactive, personalised, and community-based care for our population. Our vision is to create connected neighbourhoods where residents, clinicians, and community partners work as one team to improve health and wellbeing. We are committed to innovation, prevention, and care closer to home supporting the NHS Long Term Plan ambition to transform primary care for the future
ARC Primary Care Network
Base:Marlow Community Hospital,SL7 1DJ with travel across 5 PCN Practices, (Marlow & Beaconsfield)
Salary:In the range of £28,000- £31,000 dependant on experience WTE
Working hours:37.5 per week, will consider part time over 0.5 WTE
NHS Pension
25 days annual leave plus bank holidays
Employee Assistance Programme 24/7 Support
Main duties of the job
About the role:
Social prescribing empowers people to take control of their health and wellbeing through GP referral to non-medical Community Link Workers (CLWs) based in GP surgeries who give time, focus on what matters to me and take a holistic approach, connecting people to community groups and statutory services for practical and emotional support. Community Link Workers work collaboratively with all local partners.
Social prescribing can help to strengthen community resilience and personal resilience and reduces health inequalities by addressing the wider determinants of health, such as debt, poor housing, and physical inactivity, by increasing peoples active involvement with their local communities. It particularly works for people with long-term conditions (including support for mental health), for people who are lonely or isolated, or have complex social needs which affect their wellbeing.
You'll be working with people who may have long-term health conditions (including support for mental health), people who are lonely or isolated, or who have complex social needs which affect their wellbeing. There is so much variety, each day will never be the same and you will be speaking to and meeting people of all ages and from all backgrounds.
About us
FedBucks is a not-for-profit GP federation of 46 GP practices covering a population of over 500,000 patients across Buckinghamshire. We began in 2016 and now employ around 300 members of staff at our head office site, and across our planned and unplanned care services.
As a GP Federation and Social Enterprise, we are proud to represent our member practices and to champion primary care by working with local general practice and system partners in the provision of community-based healthcare services. We are dedicated to providing safe and compassionate care to our patients across our range of planned and unplanned healthcare services in Buckinghamshire and believe in continuous commitment to quality service delivery and positive patient outcomes.
Patients are at the heart of everything we do, and we pride ourselves in our purpose when enabling excellent patient care and supporting general practice.
FedBucks is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. All staff are expected to share this commitment and to uphold the organisations safeguarding policies and procedures at all times.
The successful applicant will be required to undergo an enhanced background check (e.g., DBS) prior to appointment, and regular safeguarding training will be provided and required
Job description
Job responsibilities
What experience will you need?
- We are looking for someone with an understanding of social prescribing, or a person-centred approach.
- You'll be able to demonstrate the ability to be a good listener, have time for people and be committed to supporting local communities to care for each other.
- You'll preferably have experience of working positively with people facing complex social and emotional challenges.
- You'll have great interpersonal skills and a can-do approach to supporting people, community groups and local organisations.
- You will live locally in the community.
- It is important you are I.T. literate as we use multiple clinical systems.
Expectations of role:
- Complete the mandatory HEE e-learning programme, found at:HEE e-learning for healthcare
- Enrol in, undertake or qualify fromappropriate training as defined by the Personalised Care Institute (PCI)
Purpose of role
To provide personalised, holistic support to individuals, their families, and carers to take control of their wellbeing, live independently and improve their health outcomes.
Promote social prescribing to patients; its role in improving health outcomes, reducing social isolation and the ability to remain independent in ones own home for longer.
Build relationships with key staff in GP practices within the local Primary Care Network PCN, attending relevant meetings, becoming part of the wider network team, giving information and feedback on social prescribing.
Work in partnership with all local agencies to raise awareness of social prescribing and how partnership working can reduce pressure on statutory services, improve health outcomes and enable a holistic approach to care.
Provide referrers with regular updates about social prescribing, including information on the types of people most likely to benefit from the service, how to refer and outcomes of referrals.
Seek regular feedback about the quality of service and impact of social prescribing on referrers.
Work in close collaboration with the Prevention Matters service to maximise the availability of social prescribing across the county whilst ensuring there is no duplication of resources.
Encourage patients, their families, and carers to provide feedback and to share their stories about the impact of social prescribing on their lives.
Job description
Job responsibilities
What experience will you need?
- We are looking for someone with an understanding of social prescribing, or a person-centred approach.
- You'll be able to demonstrate the ability to be a good listener, have time for people and be committed to supporting local communities to care for each other.
- You'll preferably have experience of working positively with people facing complex social and emotional challenges.
- You'll have great interpersonal skills and a can-do approach to supporting people, community groups and local organisations.
- You will live locally in the community.
- It is important you are I.T. literate as we use multiple clinical systems.
Expectations of role:
- Complete the mandatory HEE e-learning programme, found at:HEE e-learning for healthcare
- Enrol in, undertake or qualify fromappropriate training as defined by the Personalised Care Institute (PCI)
Purpose of role
To provide personalised, holistic support to individuals, their families, and carers to take control of their wellbeing, live independently and improve their health outcomes.
Promote social prescribing to patients; its role in improving health outcomes, reducing social isolation and the ability to remain independent in ones own home for longer.
Build relationships with key staff in GP practices within the local Primary Care Network PCN, attending relevant meetings, becoming part of the wider network team, giving information and feedback on social prescribing.
Work in partnership with all local agencies to raise awareness of social prescribing and how partnership working can reduce pressure on statutory services, improve health outcomes and enable a holistic approach to care.
Provide referrers with regular updates about social prescribing, including information on the types of people most likely to benefit from the service, how to refer and outcomes of referrals.
Seek regular feedback about the quality of service and impact of social prescribing on referrers.
Work in close collaboration with the Prevention Matters service to maximise the availability of social prescribing across the county whilst ensuring there is no duplication of resources.
Encourage patients, their families, and carers to provide feedback and to share their stories about the impact of social prescribing on their lives.
Person Specification
Qualifications
Essential
- NVQ Level 3, Advanced level or equivalent qualifications or working towards
- Demonstrable commitment to professional and personal development
Desirable
- Training in motivational coaching and interviewing or equivalent experience
Experience
Essential
- Full clean UK driving licence
- Experience of working directly in a community development context, adult health and social care, learning support or public health/health improvement including unpaid work
- Experience of supporting people, their families and carers in a related role including unpaid work
Desirable
- Experience of supporting people with their mental health, either in a paid, unpaid or informal capacity
- Experience of working with the VCSE sector in a paid or unpaid capacity, including with volunteers and small community groups
- Experience of partnership/collaborative working and of building relationships across a variety of organisations
Skills and Knowledge
Essential
- Understanding of the wider determinants of health, including social, economic and environmental factors and their impact on communities
- Knowledge of IT systems, including ability to use word processing skills, emails and the internet to create simple plans and reports
Desirable
- Knowledge of the personalised care approach
- Knowledge of community development approaches
- Knowledge of motivational coaching and interview skills
- Knowledge of VCSE and community services in the PCN
Personal Attributes
Essential
- Ability to listen, empathise with people and provide person centred support in a non-judgemental way
- Able to get along with people from all backgrounds and communities, respecting lifestyles and diversity
- Commitment to reducing health inequalities and proactively working to reach people in all communities
- Able to support people in a way that inspires trust and confidence, motivating others to reach their potential
- Able to communicate effectively, both verbally and in writing, with people, their families, carers, community groups, partner agencies and stakeholders.
- Ability to identify risk and assess/manage risk when working with individuals
- Have a strong awareness and understanding of when it is appropriate or necessary to refer people back to other health professionals/agencies, when what the person needs is beyond the scope of the link worker role, e.g. when there is a mental health need requiring a qualified practitioner
- Able to work from an asset based approach, building on existing community and personal assets
- Able to provide leadership and finish work tasks
- Ability to maintain effective working relationships and to promote collaborative practice with all colleagues
- Commitment to collaborative working with all local agencies including VCSE organisations and community groups. Able to work with others to reduce hierarchies and find creative solutions to community issues
Person Specification
Qualifications
Essential
- NVQ Level 3, Advanced level or equivalent qualifications or working towards
- Demonstrable commitment to professional and personal development
Desirable
- Training in motivational coaching and interviewing or equivalent experience
Experience
Essential
- Full clean UK driving licence
- Experience of working directly in a community development context, adult health and social care, learning support or public health/health improvement including unpaid work
- Experience of supporting people, their families and carers in a related role including unpaid work
Desirable
- Experience of supporting people with their mental health, either in a paid, unpaid or informal capacity
- Experience of working with the VCSE sector in a paid or unpaid capacity, including with volunteers and small community groups
- Experience of partnership/collaborative working and of building relationships across a variety of organisations
Skills and Knowledge
Essential
- Understanding of the wider determinants of health, including social, economic and environmental factors and their impact on communities
- Knowledge of IT systems, including ability to use word processing skills, emails and the internet to create simple plans and reports
Desirable
- Knowledge of the personalised care approach
- Knowledge of community development approaches
- Knowledge of motivational coaching and interview skills
- Knowledge of VCSE and community services in the PCN
Personal Attributes
Essential
- Ability to listen, empathise with people and provide person centred support in a non-judgemental way
- Able to get along with people from all backgrounds and communities, respecting lifestyles and diversity
- Commitment to reducing health inequalities and proactively working to reach people in all communities
- Able to support people in a way that inspires trust and confidence, motivating others to reach their potential
- Able to communicate effectively, both verbally and in writing, with people, their families, carers, community groups, partner agencies and stakeholders.
- Ability to identify risk and assess/manage risk when working with individuals
- Have a strong awareness and understanding of when it is appropriate or necessary to refer people back to other health professionals/agencies, when what the person needs is beyond the scope of the link worker role, e.g. when there is a mental health need requiring a qualified practitioner
- Able to work from an asset based approach, building on existing community and personal assets
- Able to provide leadership and finish work tasks
- Ability to maintain effective working relationships and to promote collaborative practice with all colleagues
- Commitment to collaborative working with all local agencies including VCSE organisations and community groups. Able to work with others to reduce hierarchies and find creative solutions to community issues
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
