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FedBucks Ltd

PCN Manager- Phoenix Health Primary Care Network

The closing date is 21 September 2025

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Job summary

Phoenix Health Primary Care Network

PCN Manager

Salary:In the range of £45,000- £52,650 WTE dependant on experience.

Working Hours:30-37.5 hours per week, on-site 4-5 days a week with travel across the county for site visits and meetings when required.

NHS Pension

33 days leave inclusive of bank holidays WTE

EAP Program

Phoenix Health PCN - phoenixhealthpcn.org.uk

We are seeking an experienced and highly motivated Primary Care Network (PCN) Manager to join our dynamic team. The PCN Manager will be responsible for the coordination, management, and strategic development of our Primary Care Network, ensuring the effective delivery of healthcare services to our patients. This position will work closely with healthcare professionals, local organisations, and stakeholders to drive the success of the network and ensure high-quality, patient-centred care.

  • Responsible for developing, along with the ACD, the business plan for the PCN to achieve shared vision and agreed outcomes
  • Network and benchmark with other PCNs to share and implement best practice
  • Responsible for developing the organisational structure for the PCN; this includes workforce planning and agreeing this with the commissioners

Main duties of the job

  • Responsible for the recruitment, induction, training and management of all Network staff.
  • Responsible for developing and implementing effective and efficient services to meet the DES requirements. Ensuring project plans are in place and monitored to ensure key milestones are met
  • Responsible for developing business cases for potential new services to be delivered by the Network
  • First point of contact for Practice Managers and GPs regarding delivery of local projects and services.
  • Manage contractual requirements, legal and financial requirements of the organisation.
  • Co-ordinate the delivery of all Network services and their reporting submissions
  • Set up data collection, analyse data and collate feedback for reporting requirements both within the PCN and externally, where required. This should demonstrate contractually compliance and performance improvement.
  • Key member of project planning and implementation of all new models of service delivery
  • Organise PCN board meetings, ensuring wide-ranging membership.
  • Plan agendas, speakers, ensure all actions are followed up and completed in a timely manner.
  • Responsible for communication across the PCN practices and liaison with patient representatives.

About us

About Us

As a GP Federation and Social Enterprise, we are proud to represent our member practices and to champion primary care by working with local general practice and system partners in the provision of community-based healthcare services. We are dedicated to providing safe and compassionate care to our patients across our range of planned and unplanned healthcare services in Buckinghamshire and believe in continuous commitment to quality service delivery and positive patient outcomes.

Patients are at the heart of everything we do, and we pride ourselves in our purpose when enabling excellent patient care and supporting general practice.

FedBucks is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. All staff are expected to share this commitment and to uphold the organisations safeguarding policies and procedures at all times.

The successful applicant will be required to undergo an enhanced background check (e.g., DBS) prior to appointment, and regular safeguarding training will be provided and required.

Details

Date posted

22 August 2025

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

E0093-25-0043

Job locations

Haddenham Health Centre

Stanbridge Road

Haddenham

Aylesbury

Buckinghamshire

HP17 8JX


Job description

Job responsibilities

Primary Responsibilities:

Leadership and Management:

Lead and manage the PCN team, providing guidance, support, and fostering a collaborative, high-performing environment. Oversee day-to-day operations and ensure the delivery of efficient and effective services.

Strategic Planning:

Develop and implement long-term strategies for the PCN, ensuring alignment with organisational goals and healthcare policies. Work to continuously improve care delivery models and outcomes.

Collaboration:

Build strong working relationships with local healthcare providers, community organisations, and stakeholders. Act as the main point of contact between the PCN and external partners.

Project Management:

Oversee key PCN projects, ensuring they are delivered on time, within budget, and in line with regulatory requirements. Monitor project progress and adjust plans as needed.

Quality and Performance Monitoring:

Regularly assess and monitor the quality of services provided within the PCN. Lead efforts to enhance patient care quality, safety, and satisfaction. Collect and analyse data to inform decision-making and quality improvement initiatives.

Budgeting and Financial Management:

Develop and manage the budget for the PCN, ensuring financial resources are allocated efficiently. Monitor and control expenditure, ensuring financial compliance with organizational policies.

Regulatory Compliance:

Ensure that the PCN adheres to relevant healthcare regulations, standards, and policies. Stay informed on regulatory changes and implement necessary adjustments to keep the network compliant.

Training and Development:

Identify training needs for staff within the PCN and coordinate professional development opportunities. Support the recruitment, onboarding, and retention of team members.

Patient Experience:

Work with the clinical and non-clinical teams to enhance the patient experience within the PCN. Gather patient feedback and implement strategies to improve patient satisfaction and care outcomes.

Digital & Transformation Strategic Planning

  • To lead and develop a strategic plan that includes a robust digital infrastructure
  • To proactively build relationships with system leaders to help influence proactive and new models of care
  • To use business intelligence tools to aid data-driven decisions

Job description

Job responsibilities

Primary Responsibilities:

Leadership and Management:

Lead and manage the PCN team, providing guidance, support, and fostering a collaborative, high-performing environment. Oversee day-to-day operations and ensure the delivery of efficient and effective services.

Strategic Planning:

Develop and implement long-term strategies for the PCN, ensuring alignment with organisational goals and healthcare policies. Work to continuously improve care delivery models and outcomes.

Collaboration:

Build strong working relationships with local healthcare providers, community organisations, and stakeholders. Act as the main point of contact between the PCN and external partners.

Project Management:

Oversee key PCN projects, ensuring they are delivered on time, within budget, and in line with regulatory requirements. Monitor project progress and adjust plans as needed.

Quality and Performance Monitoring:

Regularly assess and monitor the quality of services provided within the PCN. Lead efforts to enhance patient care quality, safety, and satisfaction. Collect and analyse data to inform decision-making and quality improvement initiatives.

Budgeting and Financial Management:

Develop and manage the budget for the PCN, ensuring financial resources are allocated efficiently. Monitor and control expenditure, ensuring financial compliance with organizational policies.

Regulatory Compliance:

Ensure that the PCN adheres to relevant healthcare regulations, standards, and policies. Stay informed on regulatory changes and implement necessary adjustments to keep the network compliant.

Training and Development:

Identify training needs for staff within the PCN and coordinate professional development opportunities. Support the recruitment, onboarding, and retention of team members.

Patient Experience:

Work with the clinical and non-clinical teams to enhance the patient experience within the PCN. Gather patient feedback and implement strategies to improve patient satisfaction and care outcomes.

Digital & Transformation Strategic Planning

  • To lead and develop a strategic plan that includes a robust digital infrastructure
  • To proactively build relationships with system leaders to help influence proactive and new models of care
  • To use business intelligence tools to aid data-driven decisions

Person Specification

Other

Essential

  • An understanding, acceptance, and adherence to the need for strict confidentiality
  • Able to work under pressure.
  • Flexible and adaptable to changing business needs
  • Hard working, reliable, honest, pleasant and approachable.
  • Able to work autonomously with minimal supervision
  • Right to work in the UK
  • UK Driving Licence

Skills and Knowledge

Essential

  • High level communication skills, both written and verbal
  • Conflict management skills
  • Ability to work to tight deadlines whilst maintaining accuracy and attention to detail
  • Strong IT skills to include all Microsoft Office products
  • Analytical and problem-solving skills

Desirable

  • Aware of current issues in primary care
  • Knowledge of the Primary Care Network Directed Enhanced Service specification
  • Experience of the EMIS Web clinical system

Experience

Essential

  • Line management experience
  • Recruitment experience
  • Healthcare sector experience
  • Primary care experience

Desirable

  • Experience of carrying out audits and presenting results
  • Performance, quality and contract management experience

Qualifications

Essential

  • Management, Leadership Qualification
  • High level of verbal, written and numerical literacy
  • Evidence of continuing professional development

Desirable

  • Project management qualification
Person Specification

Other

Essential

  • An understanding, acceptance, and adherence to the need for strict confidentiality
  • Able to work under pressure.
  • Flexible and adaptable to changing business needs
  • Hard working, reliable, honest, pleasant and approachable.
  • Able to work autonomously with minimal supervision
  • Right to work in the UK
  • UK Driving Licence

Skills and Knowledge

Essential

  • High level communication skills, both written and verbal
  • Conflict management skills
  • Ability to work to tight deadlines whilst maintaining accuracy and attention to detail
  • Strong IT skills to include all Microsoft Office products
  • Analytical and problem-solving skills

Desirable

  • Aware of current issues in primary care
  • Knowledge of the Primary Care Network Directed Enhanced Service specification
  • Experience of the EMIS Web clinical system

Experience

Essential

  • Line management experience
  • Recruitment experience
  • Healthcare sector experience
  • Primary care experience

Desirable

  • Experience of carrying out audits and presenting results
  • Performance, quality and contract management experience

Qualifications

Essential

  • Management, Leadership Qualification
  • High level of verbal, written and numerical literacy
  • Evidence of continuing professional development

Desirable

  • Project management qualification

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

FedBucks Ltd

Address

Haddenham Health Centre

Stanbridge Road

Haddenham

Aylesbury

Buckinghamshire

HP17 8JX


Employer's website

https://www.fedbucks.co.uk/ (Opens in a new tab)

Employer details

Employer name

FedBucks Ltd

Address

Haddenham Health Centre

Stanbridge Road

Haddenham

Aylesbury

Buckinghamshire

HP17 8JX


Employer's website

https://www.fedbucks.co.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

People Partner Primary Care Services

Julie McGraw

bht.hrprimarycare.fedbucks@nhs.net

Details

Date posted

22 August 2025

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

E0093-25-0043

Job locations

Haddenham Health Centre

Stanbridge Road

Haddenham

Aylesbury

Buckinghamshire

HP17 8JX


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