Job summary
Phoenix Health Primary Care Network
PCN Network Manager
Salary: In the range of £45,000- £52,650 WTE dependant on experience.
Working Hours: 30-37.5 hours per week
Base: Haddenham Medical Centre HP17 8JX
NHS Pension
33 days leave inclusive of bank holidays WTE
Phoenix Health PCN - phoenixhealthpcn.org.uk
Phoenix Health PCN is seeking an enthusiastic, forward thinking, business driven Network Manager.
Our PCN is made up of 3 GP Practices Unity Health, Cross Keys and Haddenham Medical Centre providing services for approximately 47,000 patients.
Main duties of the job
We are looking for an individual with strong leadership skills, to develop and manage the future strategic direction of our Primary Care Network. In this role the candidate will also manage aspects of the PCN such as finance, HR, recruitment and digital transformation with the responsibly of data collection, analysis and collation of feedback for reporting. Alongside strong knowledge and skills of project management and business development.
The successful candidate will be joining a growing network of care coordinators, social prescribers, heath and wellbeing coaches clinical pharmacists, pharmacy technicians and will become a key integral leader in driving the network forward as an experienced proven manager.
The management team includes a PCN Operations Manager. Their role is to support the PCN manager, and all PCN staff, attends meetings representing the PCN management time and supports in the digital and transformation agenda.
Essential Experience:
3 years plus management experience
Experience of working within the Health Care Sector at Management level
Proficient IT, strategic planning and budget management skills
Strong knowledge of HR
About us
FedBucks is a not-for-profit GP federation of 47 GP practices covering a population of over 500,000 patients across Buckinghamshire. We began in 2016 and now employ around 300 members of staff at our head office site, and across our planned and unplanned care services.
As a GP Federation and Social Enterprise, we are proud to represent our member practices and to champion primary care by working with local general practice and system partners in the provision of community-based healthcare services. We are dedicated to providing safe and compassionate care to our patients across our range of planned and unplanned healthcare services in Buckinghamshire and believe in continuous commitment to quality service delivery and positive patient outcomes.
Patients are at the heart of everything we do, and we pride ourselves in our purpose when enabling excellent patient care and supporting general practice.
Job description
Job responsibilities
Job Summary:
Provide comprehensive, innovative and professional management support to the PCN Clinical Director and Board to ensure that the PCN operates effectively as a business and develops strategically to meet the long-term objectives of primary care networks.
Understand the PCN Network DES and develop/implement services to meet its requirements
Develop and maintain a business plan for the PCN
Manage any existing contracts and services
Ensure the network manages within the agreed budget
Ensure delivery of cost-effective services within agreed budgets.
Ensure fair distribution of resources across the PCN practices
Ensure best practice is followed in maintaining both professional and clinical standards.
Work in close partnership with clinical leaders to deliver quality service, performance targets and KPIs
Ensure effective governance in place to ensure quality, safety and manage risk
The objective of the Digital and Transformation Lead is to provide a central source of leadership and management to aid service transformation for our population. The remit of this role is broad and will require attention to detail in delivering high-quality day-to-day operations.
Key
Responsibilities and Duties:
Areas
of responsibility include:
Responsible for developing, along with the ACD, the business plan
for the PCN to achieve shared vision and agreed outcomes
Network and benchmark with other PCNs to share and implement best
practice
Responsible for developing the organisational structure for the
PCN; this includes workforce planning and agreeing this with the commissioners
Responsible for the recruitment, induction, training and
management of all Network staff.
Responsible for developing and implementing effective and
efficient services to meet the DES requirements. Ensuring project plans are in
place and monitored to ensure key milestones are met
Responsible for developing business cases for potential new
services to be delivered by the Network
First point of contact for Practice Managers and GPs with regard
to delivery of local projects and services
Manage contractual requirements, legal and financial requirements
of the organisation.
Co-ordinate the delivery of all Network services and their
reporting submissions
Set up data collection, analyse data and collate feedback for
reporting requirements both within the PCN and externally, where required. This
should demonstrate contractually compliance and performance improvement.
Key member of project planning and implementation of all new
models of service delivery
Organise PCN board meetings, ensuring wide-ranging membership.
Plan agendas, speakers, ensure all actions are followed up and
completed in a timely manner.
Responsible for communication across the PCN practices and liaison
with patient representatives
Job description
Job responsibilities
Job Summary:
Provide comprehensive, innovative and professional management support to the PCN Clinical Director and Board to ensure that the PCN operates effectively as a business and develops strategically to meet the long-term objectives of primary care networks.
Understand the PCN Network DES and develop/implement services to meet its requirements
Develop and maintain a business plan for the PCN
Manage any existing contracts and services
Ensure the network manages within the agreed budget
Ensure delivery of cost-effective services within agreed budgets.
Ensure fair distribution of resources across the PCN practices
Ensure best practice is followed in maintaining both professional and clinical standards.
Work in close partnership with clinical leaders to deliver quality service, performance targets and KPIs
Ensure effective governance in place to ensure quality, safety and manage risk
The objective of the Digital and Transformation Lead is to provide a central source of leadership and management to aid service transformation for our population. The remit of this role is broad and will require attention to detail in delivering high-quality day-to-day operations.
Key
Responsibilities and Duties:
Areas
of responsibility include:
Responsible for developing, along with the ACD, the business plan
for the PCN to achieve shared vision and agreed outcomes
Network and benchmark with other PCNs to share and implement best
practice
Responsible for developing the organisational structure for the
PCN; this includes workforce planning and agreeing this with the commissioners
Responsible for the recruitment, induction, training and
management of all Network staff.
Responsible for developing and implementing effective and
efficient services to meet the DES requirements. Ensuring project plans are in
place and monitored to ensure key milestones are met
Responsible for developing business cases for potential new
services to be delivered by the Network
First point of contact for Practice Managers and GPs with regard
to delivery of local projects and services
Manage contractual requirements, legal and financial requirements
of the organisation.
Co-ordinate the delivery of all Network services and their
reporting submissions
Set up data collection, analyse data and collate feedback for
reporting requirements both within the PCN and externally, where required. This
should demonstrate contractually compliance and performance improvement.
Key member of project planning and implementation of all new
models of service delivery
Organise PCN board meetings, ensuring wide-ranging membership.
Plan agendas, speakers, ensure all actions are followed up and
completed in a timely manner.
Responsible for communication across the PCN practices and liaison
with patient representatives
Person Specification
Analytical and IT skills
Essential
- Able to work with complex information and translate it into action
- Ability to establish data collection and analysis systems
- Proficient in the use of Microsoft Office and advanced excel skills for analysis and costing
- Computer literate and able to manage own IT needs
Communication Skills
Essential
- Excellent verbal and written communication skills
- Networking and relationship support skills
- Ability to foster constructive working relationships at all levels
- Ability to set and deliver clear priorities whilst meeting multiple stakeholder expectations
- Excellent customer service skills
- Significant negotiating skills
Desirable
- Excellent presentation skills
- Experience of partnership working and delivering projects across different organisations
Qualifications
Essential
- At least 3 years experience at management level
- Experience within a health sector
Desirable
- Management qualification or equivalent
- Strong record of change management
- Understanding of the NHS, specifically knowledge of national direction of travel/five year forward view
- Knowledge of primary care contacts GMS/DES/LIS/QoF
- Experience of managing both clinical and admin staff
Experience
Essential
- Strong knowledge of financial management budget planning and monitoring
- Strong knowledge of project/service implementation
- Strong experience of business planning
- Experience of managing people. Strong track record of supporting and developing people
Person Specification
Analytical and IT skills
Essential
- Able to work with complex information and translate it into action
- Ability to establish data collection and analysis systems
- Proficient in the use of Microsoft Office and advanced excel skills for analysis and costing
- Computer literate and able to manage own IT needs
Communication Skills
Essential
- Excellent verbal and written communication skills
- Networking and relationship support skills
- Ability to foster constructive working relationships at all levels
- Ability to set and deliver clear priorities whilst meeting multiple stakeholder expectations
- Excellent customer service skills
- Significant negotiating skills
Desirable
- Excellent presentation skills
- Experience of partnership working and delivering projects across different organisations
Qualifications
Essential
- At least 3 years experience at management level
- Experience within a health sector
Desirable
- Management qualification or equivalent
- Strong record of change management
- Understanding of the NHS, specifically knowledge of national direction of travel/five year forward view
- Knowledge of primary care contacts GMS/DES/LIS/QoF
- Experience of managing both clinical and admin staff
Experience
Essential
- Strong knowledge of financial management budget planning and monitoring
- Strong knowledge of project/service implementation
- Strong experience of business planning
- Experience of managing people. Strong track record of supporting and developing people
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
