Job summary
ARC Primary Care Network
Salary: Up to £31,000 per annum dependant on experience
Hours: 37.5 hours per week
NHS Pension
33 days annual leave inclusive of bank holidays
Employee Assistance Programme 24/7 Support
Visit our website and find out more about our PCN, the staff that work for us and the services we provide to our local community -www. arcbuckspcn.org/about-us/
Main duties of the job
An exciting opportunity has arisen for a Senior Health and Wellbeing Coach to join our developing multidisciplinary team at Arc Bucks Primary Care Network.
We are looking for a Senior Health & Wellbeing Coach to support our practices by utilising your health coaching skills to support individuals with lower levels of patient activation. You will help them to develop their knowledge, skills, and confidence to manage their health and wellbeing, whilst increasing their ability to access and utilise community support offers. You will also be responsible for line managing and providing supervision to other Health & Wellbeing Coaches.
You will lead the Health & Wellbeing team and will support several practices, tailoring your work to the needs of their populations and to your own interests/skills. Upon recruitment, you will be offered training to become a Level 1 Health Coach if this has not already been completed, alongside various other relevant training opportunities.
About us
About Us:
FedBucks is a not-for-profit GP federation of 47 GP practices covering a population of over 500,000 patients across Buckinghamshire. We began in 2016 and now employ around 300 members of staff at our head office site, and across our planned and unplanned care services.
As a GP Federation and Social Enterprise, we are proud to represent our member practices and to champion primary care by working with local general practice and system partners in the provision of community-based healthcare services. We are dedicated to providing safe and compassionate care to our patients across our range of planned and unplanned healthcare services in Buckinghamshire and believe in continuous commitment to quality service delivery and positive patient outcomes.
Patients are at the heart of everything we do, and we pride ourselves in our purpose when enabling excellent patient care and supporting general practice.
Job description
Job responsibilities
Primary Duties and Areas of Responsibility
Line Management
- Conduct one to one supervision meetings with direct reports to identify support needs, safeguard their personal wellbeing and encourage learning and development.
- Monitor the performance of direct reports, ensuring that all duties are completed to a high standard and that patients are receiving quality support.
- Identify and mitigate any risks within the services and ensure all policies and procedures are followed by team members.
- Enable team members to achieve success by providing motivation, encouragement and expertise to support development.
- Plan and lead team meetings.
- Attend monthly PCN Senior Management meetings
Person-centred care and support
- Coach and motivate patients through multiple sessions to identify their needs, set goals, and support them to implement their personalised health and care plan.
- Support patients to establish and attain goals set by the person, based on what is important to them
- Provide ongoing motivational support and follow up to ensure long term behaviour changes.
- Work with the long-term conditions (LTC) teams to deliver specific lifestyle advice (pre-diabetes, hypercholesterolaemia, hypertension)
- Work to decrease the prevalence of treatable LTCs by undertaking health checks if required
- Deliver a range of group education programmes dependent on patient needs
If you are passionate about making a positive impact on people's lives through health coaching, we encourage you to apply for this rewarding opportunity.
Job description
Job responsibilities
Primary Duties and Areas of Responsibility
Line Management
- Conduct one to one supervision meetings with direct reports to identify support needs, safeguard their personal wellbeing and encourage learning and development.
- Monitor the performance of direct reports, ensuring that all duties are completed to a high standard and that patients are receiving quality support.
- Identify and mitigate any risks within the services and ensure all policies and procedures are followed by team members.
- Enable team members to achieve success by providing motivation, encouragement and expertise to support development.
- Plan and lead team meetings.
- Attend monthly PCN Senior Management meetings
Person-centred care and support
- Coach and motivate patients through multiple sessions to identify their needs, set goals, and support them to implement their personalised health and care plan.
- Support patients to establish and attain goals set by the person, based on what is important to them
- Provide ongoing motivational support and follow up to ensure long term behaviour changes.
- Work with the long-term conditions (LTC) teams to deliver specific lifestyle advice (pre-diabetes, hypercholesterolaemia, hypertension)
- Work to decrease the prevalence of treatable LTCs by undertaking health checks if required
- Deliver a range of group education programmes dependent on patient needs
If you are passionate about making a positive impact on people's lives through health coaching, we encourage you to apply for this rewarding opportunity.
Person Specification
Skills and Knowledge
Essential
- Understanding of the importance and process of helping people with long-term conditions to develop their knowledge, skills and confidence in managing their health and the range of models and tools available
- Understanding how to apply health coaching in independent/group settings
- Able to work within a biopsychosocial model, using a range of tools and techniques to enable and support people, such as agenda setting, goal setting, problem solving
- Demonstrable skills in supporting behaviour change
- Excellent group and one-to-one facilitation skills including conflict resolution
- Skilled in active and reflective listening, building trust and rapport quickly
- Excellent communication and presentation skills
- Ability to work with a range of clinical and non-clinical personnel as part of a team
- Ability to work independently and effectively with a high degree of motivation
- Ability to prioritise and work to deadlines
- Ability to travel between sites in a timely manner if required
Experience
Essential
- Training in motivational interviewing and coaching
- Training in delivering psychological interventions
- Experience of project management in a healthcare or voluntary setting
Desirable
- Experience working as a Health Coach within Primary Care is desirable
- Experience leading a team is desirable
Qualifications
Essential
- Educated to degree level in a related discipline
Person Specification
Skills and Knowledge
Essential
- Understanding of the importance and process of helping people with long-term conditions to develop their knowledge, skills and confidence in managing their health and the range of models and tools available
- Understanding how to apply health coaching in independent/group settings
- Able to work within a biopsychosocial model, using a range of tools and techniques to enable and support people, such as agenda setting, goal setting, problem solving
- Demonstrable skills in supporting behaviour change
- Excellent group and one-to-one facilitation skills including conflict resolution
- Skilled in active and reflective listening, building trust and rapport quickly
- Excellent communication and presentation skills
- Ability to work with a range of clinical and non-clinical personnel as part of a team
- Ability to work independently and effectively with a high degree of motivation
- Ability to prioritise and work to deadlines
- Ability to travel between sites in a timely manner if required
Experience
Essential
- Training in motivational interviewing and coaching
- Training in delivering psychological interventions
- Experience of project management in a healthcare or voluntary setting
Desirable
- Experience working as a Health Coach within Primary Care is desirable
- Experience leading a team is desirable
Qualifications
Essential
- Educated to degree level in a related discipline
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
