Job summary
Medical Administrator Primary Care Services
Base: Regents Park, Summerleys Road, Princes Risborough, Bucks, HP29 9LE
Hours: 37.5 hours per week Monday to Friday
Salary: £11.45 per hour
We are looking for an enthusiastic, self-motivated, and pro-active Medical Administrator to join our fantastic team. This is an idea role for a someone that is ready to work in a fast paced and stimulating environment. This would be a perfect position for someone coming into the field or building on previous healthcare experience and skills.
We are passionate about developing our people, offering support and training throughout your employment.
Main duties of the job
Job Summary:
Working under the direct supervision of the Operations Manager, strictly in accordance with specific company guidelines and protocols, the Medical Administrator will assist the clinical team in the provision and delivery of prescribed programmes of patient care across a diverse portfolio of community-based Planned Care Services, which include: Intermediate Gynaecology, Phlebotomy, ENT, Minor Surgery, Cardiology triage and Health Checks.
We are looking for an enthusiastic, self-motivated and pro-active Medical Administrator to act as a focal point of communication between patients, GPwSI, HCAs, outside agencies and health care providers, along with other members of the intermediate planned care team. The successful applicant will always be responsible for coordinating building facilities.
We look forward to reviewing your application.
About us
About us:
FedBucks is a not-for-profit GP federation of 47 GP practices covering a population of over 500,000 patients across Buckinghamshire. We began in 2016 and now employ around 300 members of staff at our head office site, and across our planned and unplanned care services.
As a GP Federation and Social Enterprise, we are proud to represent our member practices and to champion primary care by working with local general practice and system partners in the provision of community-based healthcare services. We are dedicated to providing safe and compassionate care to our patients across our range of planned and unplanned healthcare services in Buckinghamshire and believe in continuous commitment to quality service delivery and positive patient outcomes.
Patients are at the heart of everything we do, and we pride ourselves in our purpose when enabling excellent patient care and supporting general practice.
Job description
Job responsibilities
Main Duties and Responsibilities:
Medical Administrator
- Ensure total familiarity with all appointment systems including regular and incidental variations such as EMIS clinical system
- Book patient appointments and recalls ensuring sufficient information is recorded to enable retrieval of medical records
- Completion of data log entries on excel spreadsheets
- Typing of patient clinical and appointment letters
- Dealing with patient queries
- Preparing clinic administration paperwork for clinicians
- Creating hospital referrals using eRS
- An understanding, acceptance and adherence to the need for strict confidentiality
- Supporting day-to-day admin requirements of various clinics, e.g. gynae and phlebotomy which includes telephoning and writing to patients, booking patients into clinics, liaising with general practices GP and hospital staff regarding tests and reports.
- Establish and maintain communication with clinicians and other staff members about routine and daily activities.
Facilities Administrator
- Responsible for the smooth running of the Princes Risborough facility.
- Managing day to day maintenance, maintaining accurate records of inspections, maintenance schedules, costs, repairs and meeting notes.
- Coordinating with external contractors and suppliers to ensure timely completion of maintenance tasks, adhering to safety regulations.
- Assisting in preparing documentation for health and safety audits, risk assessments, and compliance reports.
- Maintaining a database of contractors and service providers, ensuring all certifications and agreements are up to date.
- Assisting in scheduling and coordinating regular preventative and remedial maintenance work, including electrical, plumbing and fire prevention.
- Contributing to the improvement of facilities management processes, identifying areas for greater efficiency and cost-effectiveness.
- Responsible for ordering general office supplies and approving invoices.
Job description
Job responsibilities
Main Duties and Responsibilities:
Medical Administrator
- Ensure total familiarity with all appointment systems including regular and incidental variations such as EMIS clinical system
- Book patient appointments and recalls ensuring sufficient information is recorded to enable retrieval of medical records
- Completion of data log entries on excel spreadsheets
- Typing of patient clinical and appointment letters
- Dealing with patient queries
- Preparing clinic administration paperwork for clinicians
- Creating hospital referrals using eRS
- An understanding, acceptance and adherence to the need for strict confidentiality
- Supporting day-to-day admin requirements of various clinics, e.g. gynae and phlebotomy which includes telephoning and writing to patients, booking patients into clinics, liaising with general practices GP and hospital staff regarding tests and reports.
- Establish and maintain communication with clinicians and other staff members about routine and daily activities.
Facilities Administrator
- Responsible for the smooth running of the Princes Risborough facility.
- Managing day to day maintenance, maintaining accurate records of inspections, maintenance schedules, costs, repairs and meeting notes.
- Coordinating with external contractors and suppliers to ensure timely completion of maintenance tasks, adhering to safety regulations.
- Assisting in preparing documentation for health and safety audits, risk assessments, and compliance reports.
- Maintaining a database of contractors and service providers, ensuring all certifications and agreements are up to date.
- Assisting in scheduling and coordinating regular preventative and remedial maintenance work, including electrical, plumbing and fire prevention.
- Contributing to the improvement of facilities management processes, identifying areas for greater efficiency and cost-effectiveness.
- Responsible for ordering general office supplies and approving invoices.
Person Specification
Skills and Knowledge
Essential
- Excellent communicator face to face and via telephone
- Understanding of Medical terminology
- Able to work under pressure
- Able to work in a changing environment
Qualifications
Essential
- GCSE or equivalent in English Maths and IT
- Working within a medical environment
Person Specification
Skills and Knowledge
Essential
- Excellent communicator face to face and via telephone
- Understanding of Medical terminology
- Able to work under pressure
- Able to work in a changing environment
Qualifications
Essential
- GCSE or equivalent in English Maths and IT
- Working within a medical environment
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
