General Manager

Job description

Job responsibilities

The General Manager (GM) is the accountable person for the Orpington Medical Centre (the Registered Manager).

In carrying out the role of Registered Manager for Orpington (OMC) with the CQC it is their responsibility is to ensure patient safety is maintained to the highest quality of care standards at all times and the clinic is compliant with all relevant external and internal governance requirements.

The manager will be responsible for the management of the minor ops theatre which is being commissioned during 2024 as well as the jag accredited endoscopy unit and imaging department.

The GM is responsible for delivery of the OMC financial budget, and is expected to bring a strong commercial, consultant and patient centric focus to the facility.

OMC is located in a prime location to capture PMI and Self-pay patients, many of whom may in the past have commuted to London. Giving consideration and bringing focus to capturing this patient group is essential for the success of OMC, and the GM will need to work closely with all colleagues to meet with goal.

Given the crossover in services delivered at KIMS Hospital and OMC, and the inter-reliance on each of the facilities, it is imperative that the GM support, foster and encourage close links between KIMS Hospital and OMC.

Ensuring that KIMS Hospital and OMC work closely together to support the complete patient pathway, and avoiding leakage to other competitor hospitals is imperative to the success of KIMS Hospital and OMC. The GM will play a pivotal role in monitoring and supporting this goal.

The GM is responsible for providing strategic direction and leadership for OMC, its management team and for being a role model, mentor and coach to the teams in OMC. With full responsibility for the Commercial development (including expansion of services) and profitability of OMC.

Lead the day to day and strategic operations across OMC; The GM is responsible for ensuring safe care is always delivered whilst balancing the clinical, quality and the commercial needs of the business appropriately.

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The GM is responsible for ensuring all appropriate measures are taken to maintain, promote and safeguard the wellbeing and interests of patients, employees and visitors. They are required to ensure safety and quality of care are prime considerations in all decisions, actions and plans and continuous improvement is implicit in all activity, planning and learning

The strategy to continue expanding the network of out-reach facilities, is fundamental to patient access to KIMS Hospital services across Kent. The GM of OMC is likely to be involved in the ongoing identification and the rollout of new and development of existing sites.

Person Specification

Experience

Essential

• Evidence of managerial qualifications
• Proven leadership and strategic planning abilities within a commercial or healthcare environment
• Experience of working with in a regulated role
• Excellent communication and interpersonal skills
• Excellent organisational skills
• Experience in developing and maintaining robust clinical governance and risk management processes
• Inspiring and successful leader, able to manage change
• Enthusiastic and passionate.
• IT literate
• Demonstrate ability to work under pressure and to deadlines.

Desirable

• Educated to Degree level
• Proven senior management experience in an independent acute sector hospital
• The role requires that the successful candidate becomes CQC Registered Manager, and it is desirable that the candidates have previous experience in this capacity. Candidates who do not have this experience will need to demonstrate that they have a good understanding of the needs of the Registered Manager role, and will need to show relevant experience and skills.
• Evidence of the ability to flex staffing across sites.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

KIMS Hospital

Address

Lyca Health

3 New Mill Road

St. Pauls Cray

Orpington

Kent

BR5 3TW

Employer's website

https://kims.org.uk/ (Opens in a new tab)