Job summary
Shropdoc is a not-for-profit, provider-led
organisation delivering urgent primary care services across Powys. Our core
services include Powys Out of Hours (OOH) GP care, urgent care triage, home
visiting, face-to-face clinical services, Care Co-ordination Services and
Oncology Helpline.
The post is linked to all work streams and services across the
organisation, supporting a coordinated and integrated approach to patient care.
Shropdoc is committed to delivering patient-centred care through innovation,
clinical excellence, and a dedicated multidisciplinary workforce.
The Nurse Practitioner will provide advanced,
autonomous, and person-centred care within a 24/7 integrated triage and
coordination service. Working across in-hours and out-of-hours provision, Nurses
will work on three workstreams; Oncology and Haematology Helpline, Powys Care
Co-ordination (CCC) including Single Point of Access (SPA) and Integrated
Urgent care (IUC) for Powys.
The
postholder will deliver expert clinical assessment, care planning and
autonomous decision making to achieve the best outcome for Patients and the
referring Clinicians. They will operate within an extended scope of practice
and act as a clinical anchor across acute, primary, community, and voluntary
sectors, particularly supporting patients with cancer, complex needs, and those
requiring urgent care navigation.
Main duties of the job
The Nurse
Practitioner will provide advanced, autonomous, and person-centred care within
a 24/7 integrated triage and coordination service. Working across in-hours and
out-of-hours provision, Nurses will work on three workstreams; Oncology and Haematology
Helpline, Powys Care Co-ordination (CCC) including Single Point of Access (SPA)
and Integrated Urgent care (IUC) for Powys. The postholder will deliver expert clinical
assessment, care planning and autonomous decision making to achieve the best
outcome for Patients and the referring Clinicians. They will operate within an
extended scope of practice and act as a clinical anchor across acute, primary,
community, and voluntary sectors, particularly supporting patients with cancer,
complex needs, and those requiring urgent care navigation.
About us
What We Offer:
Competitive salary
and benefits package: Enjoy a
comprehensive benefits to include access to the NHS Pension Scheme, cycle to
work scheme, flexible working arrangements, 25 days holiday, rising to 27 with
length of service, contractual sick pay, Employee Assistance health programme
(Paycare), paid compassionate leave.
A supportive and
inclusive work environment: Join a team that
values collaboration, innovation, and personal growth with regular one-to-one
sessions.
Career growth: Full on the job training provided with the opportunity
to develop your career with professional development opportunities.
Work-life balance: We understand the importance of work-life balance and
will discuss hours with the successful candidate.
Job description
Job responsibilities
CLINICAL AND
PROFESSIONAL RESPONSIBILITIES
Deliver safe and effective triage and clinical
assessment services via telephone and digital platforms both in-hours and
out-of-hours, accurately collating information using electronic clinical
systems and determining the most appropriate care response or escalation.
Independently assess, interpret, and synthesise
clinical information from a range of sources (including directly from patients
or via call handlers) to make professionally autonomous decisions, avoiding
unnecessary onward referral where safe to do so.
Provide an evidence-based, nurse-led Oncology and Haematology
Helpline managing chemotherapy-related toxicities, treatment side effects, and
life-threatening symptoms, with a strong emphasis on holistic support.
Act as a Care Coordination Centre clinician, liaising
with referring GPs, health and social care teams, and third-party providers to
agree and implement care plans, ensuring safe and timely navigation through
complex care pathways. This is or both local DGHs and North West area OOH for
Oncology Patients.
Provide health promotion, self-management education,
and personalised care planning, working in partnership with patients and carers
to support autonomy, wellbeing, and prevention of deterioration.
Support clinical safeguarding responsibilities by
identifying and escalating concerns in line with organisational policy, and by
placing vulnerable adults or children at the centre of all risk-based
decisions.
Document all patient contact, interventions, and
clinical risk decisions accurately using the appropriate electronic systems.
Ensure adherence to professional, legal, and organisational documentation
standards.
Always uphold professional standards and ethical
practice, maintaining registration, engaging in revalidation processes, and
working within the scope of practice defined by the NMC or other relevant
regulatory body.
Maintain and promote dignity, respect, and inclusivity
for all patients and carers, particularly addressing cultural, language, age,
disability, or other barriers to health equity.
Participate in and receive regular clinical
supervision and mentorship to support safe practice, reflective development,
and emotional resilience in high-pressure environments.
Communicate and collaborate effectively with other
health professionals, ensuring smooth handovers, continuity of care, and
coordinated multidisciplinary responses.
Job description
Job responsibilities
CLINICAL AND
PROFESSIONAL RESPONSIBILITIES
Deliver safe and effective triage and clinical
assessment services via telephone and digital platforms both in-hours and
out-of-hours, accurately collating information using electronic clinical
systems and determining the most appropriate care response or escalation.
Independently assess, interpret, and synthesise
clinical information from a range of sources (including directly from patients
or via call handlers) to make professionally autonomous decisions, avoiding
unnecessary onward referral where safe to do so.
Provide an evidence-based, nurse-led Oncology and Haematology
Helpline managing chemotherapy-related toxicities, treatment side effects, and
life-threatening symptoms, with a strong emphasis on holistic support.
Act as a Care Coordination Centre clinician, liaising
with referring GPs, health and social care teams, and third-party providers to
agree and implement care plans, ensuring safe and timely navigation through
complex care pathways. This is or both local DGHs and North West area OOH for
Oncology Patients.
Provide health promotion, self-management education,
and personalised care planning, working in partnership with patients and carers
to support autonomy, wellbeing, and prevention of deterioration.
Support clinical safeguarding responsibilities by
identifying and escalating concerns in line with organisational policy, and by
placing vulnerable adults or children at the centre of all risk-based
decisions.
Document all patient contact, interventions, and
clinical risk decisions accurately using the appropriate electronic systems.
Ensure adherence to professional, legal, and organisational documentation
standards.
Always uphold professional standards and ethical
practice, maintaining registration, engaging in revalidation processes, and
working within the scope of practice defined by the NMC or other relevant
regulatory body.
Maintain and promote dignity, respect, and inclusivity
for all patients and carers, particularly addressing cultural, language, age,
disability, or other barriers to health equity.
Participate in and receive regular clinical
supervision and mentorship to support safe practice, reflective development,
and emotional resilience in high-pressure environments.
Communicate and collaborate effectively with other
health professionals, ensuring smooth handovers, continuity of care, and
coordinated multidisciplinary responses.
Person Specification
Experience
Desirable
- Minimum of 10 years post registration experience.
Qualifications
Essential
- Professional registration (NMC).
- Experience of multi-disciplinary working.
- Excellent communication, reasoning and interpersonal skills including emotional intelligence in order to deal effectively with complex and sensitive patient information, distressed or aggressive patients, or those with an impaired level of understanding.
- Ability to perform holistic assessment, critically analyse complex patient information or situations.
- Ability to critically analyse patient information or situations and make clinical judgements and decisions as to the best course of action.
- Ability to act independently within occupational guidelines.
- Skilled in clinical history taking and accurate recording of clinical notes.
Desirable
- HCPC considered if applicant has previous NMC registration.
- Experience of delivering patient care in urgent care primary care or community setting.
- Minimum of 10 years post registration experience.
- Ability to liaise and communicate effectively with all members of the multi-disciplinary team and other services.
- Computer literate - able to use various forms of media and IT systems. Ability to type patient notes when on the phone.
Person Specification
Experience
Desirable
- Minimum of 10 years post registration experience.
Qualifications
Essential
- Professional registration (NMC).
- Experience of multi-disciplinary working.
- Excellent communication, reasoning and interpersonal skills including emotional intelligence in order to deal effectively with complex and sensitive patient information, distressed or aggressive patients, or those with an impaired level of understanding.
- Ability to perform holistic assessment, critically analyse complex patient information or situations.
- Ability to critically analyse patient information or situations and make clinical judgements and decisions as to the best course of action.
- Ability to act independently within occupational guidelines.
- Skilled in clinical history taking and accurate recording of clinical notes.
Desirable
- HCPC considered if applicant has previous NMC registration.
- Experience of delivering patient care in urgent care primary care or community setting.
- Minimum of 10 years post registration experience.
- Ability to liaise and communicate effectively with all members of the multi-disciplinary team and other services.
- Computer literate - able to use various forms of media and IT systems. Ability to type patient notes when on the phone.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
