Urgent Care Practitioners Out-of-hours

Shropshire Doctors Co-operative Limited ‘Shropdoc’

This job is now closed

Job summary

Urgent Care Practitioners Care Co-ordination, SPA, Oncology Helpline,Triage

Permanent role: £21.00 per hour plus enhancements

Based: Longbow Close, Shrewsbury

Are you a caring, experienced Nurse looking for a new challenge and interested in working in a unique, CQC-ratedOUTSTANDING, service?

We are currently recruiting additional people to join our very friendly team of healthcare professionals in our Care Co-ordination Centre at Longbow Close, Shrewsbury.

The role of the Urgent care practitioner will be to work in three blended specialities, Care Co-ordination (CCC) Single point of access (SPA) the Oncology helpline and Telephone triage.

Shropdocs mission is to keep the patient at the heart of all that we do. We aim to achieve excellence in the care we offer to our patients, providing a safe and high-quality service that is easily accessible. We are well established, having been in operation for over 25 years, and have a reputation that will make you proud to say you are part of our team. We pride ourselves on our values Community, Integrity, Development, Kindness and Quality with a reputation that will make you proud to say you are part of our team.

Main duties of the job

The Role Urgent Care Practitioner

Youll be joining the multi-disciplinary team of healthcare professionals at our Care Coordination Centre in Shrewsbury. As an Urgent Care Practitioner your focus will be on providing a telephone-based service to patients and healthcare professionals to coordinate the best pathways for patients, from calls that have been escalated from our Call Handlers.

Your duties will include, although not be limited to:

Liaising with healthcare professionals to find suitable admission options for patients, and coordinating and arranging admissions
Delivering a telephone helpline service for oncology patients
Providing telephone triage for out-of-hours urgent care
Assisting with admission avoidance and therapeutic interventions
Working closely with our partners in community care services

About us

In return, we offer:

We offer a competitive salary, plus 30% uplift for evenings, nights and Saturdays, and 60% uplift for Sundays and Bank Holidays.
Membership of the NHS pension scheme.

A generous annual leave allowance.
A comfortable, friendly, call centre-based working environment with no manual handling. Free parking, tea, coffee, hot chocolate and squash.
Paycare Health Cash Plan (free at level 1 with options to add extra cover for a small extra monthly payment)
A robust training and development plan in all work streams and ongoing CPD support, with regular training, case-based learning and Clinical supervision.
Opportunities to further expand and develop into other work streams.

Date posted

09 October 2023

Pay scheme

Other

Salary

£21 to £33.59 an hour See advert for more details on uplifts

Contract

Permanent

Working pattern

Full-time, Part-time, Flexible working

Reference number

E0081-23-0007

Job locations

Unit A

3 Longbow Close

Shrewsbury

Shropshire

SY1 3GZ

Job description

Job responsibilities

Our Requirements Urgent Care Practitioner

Professional registration with either the NMC or HCPC
Proven post registration experience with evidence of continuing post registration development
Background in an acute, primary or community care environment
Experience of telephone triage and consultation
Experience with the pathways available for admission and admission avoidance
Experience assessing undifferentiated conditions to form a clinical diagnosis and treatment strategies
Experience of multi-disciplinary working
Practical knowledge of a wide range of clinical conditions and evidence based practice

Job description

Job responsibilities

Our Requirements Urgent Care Practitioner

Professional registration with either the NMC or HCPC
Proven post registration experience with evidence of continuing post registration development
Background in an acute, primary or community care environment
Experience of telephone triage and consultation
Experience with the pathways available for admission and admission avoidance
Experience assessing undifferentiated conditions to form a clinical diagnosis and treatment strategies
Experience of multi-disciplinary working
Practical knowledge of a wide range of clinical conditions and evidence based practice

Person Specification

Qualifications

Essential

Professional registration with either the NMC or HCPC

Person Specification

Qualifications

Essential

Professional registration with either the NMC or HCPC

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.