Job summary
As a Senior Rehabilitation Assistant you will provide high quality therapeutic care to STEPS clients in line with their care and rehabilitation plans, whilst supporting the client to be as independent as possible. You will work with and support our inter-disciplinary team of nurses and therapists.
The post provides an interesting and supportive setting for individuals passionate about working in rehabilitation with great opportunities for training and development. This is particularly suited for individuals interested in a career working in a unique rehabilitation setting providing a foundation of skills and knowledge that could lead on to future careers in a variety of professions including nursing, physiotherapy, occupational therapy, speech and language therapy and psychology.
While you are supporting our clients through their journey, STEPS will support you with a fantastic benefits package following successful probation:
Free onsite parking for night workers
Discounted travel pass scheme
Company sick pay scheme
Enhanced holiday entitlement of 33 days holiday (pro rata)
Life assurance scheme
Private medical cover
Critical Illness Cover
Income protection scheme
Paid time to complete mandatory training
Free specialist internal training
Cycle to work scheme
Discounted Gym Memberships
Blue light card
Mintago benefits platform
Access to support 24/7 through our Employee Assistance Programme
1% employee pension contribution with 7% employer contribution
Main duties of the job
This
is a managerial position, and the Senior Rehabilitation Assistant (SRA) will be
responsible for overseeing the Rehabilitation Assistants (RAs) working on their
floors under the guidance of the Senior RA Coordinator and Nurse in charge. The
SRA will be a role model to more junior members of the team and lead by
example, coaching RAs to develop their confidence and skills.
The
SRA will also continue to work operationally within our inter-disciplinary team
providing high-quality holistic care support to STEPS clients, who have complex
care and rehabilitation needs. They will provide support throughout their
rehabilitation journey in a way that is aligned with STEPS values and
behaviours through working as a key member of the inter-disciplinary team.
STEPS offers a wide range of development opportunities and is committed to the career development of its team.
Another of our key values is promoting wellbeing of all our team, and we have a wide range of benefits you will have access to following your probationary period.
About us
STEPS Rehabilitation opened in May 2017 by founders,
directors (and family) Jules, Toria, and Ray. STEPS
deliver intensive and ongoing rehabilitation for people recovering from brain
injury, spinal cord injury, strokes, and complex trauma injuries, enabling them
to reach their full potential and to rebuild their lives.
Facilities
STEPS is a specialist rehabilitation facility, able
to deliver high-quality care from a range of medical and rehabilitation
professionals. Our purpose-built premises in Sheffield is home
to a 23 bedroom, residential and day rehabilitation facility. STEPS has been designed to feel non-clinical,
comfortable, and homely.
Rehabilitation
We have created a unique environment that enables
people to access a wide range of therapies, specialist robotic and VR
rehabilitation equipment, and medical specialists all under one roof. This
includes access to consultants in rehabilitation medicine; spinal injuries,
amputations, and pain management.
Mission
Our mission is to achieve the very highest levels of
recovery by providing first-class therapies that are delivered by a specialised
and motivated team of professionals and carers.
STEPS is a leading, multi-award-winning specialist
centre for neurological and complex trauma rehabilitation for individuals 16
years or over, serving clients from all over the UK and beyond. Our
reputation for excellence had developed year on year.
Job description
Job responsibilities
SPECIFIC RESPONSIBILITIES:
Conducting supervisions and appraisals with a small team of RAs.
Be a champion for the STEPS values and standards in monitoring and
actioning issues of poor conduct or behaviour to ensure standards are upheld,
including timekeeping, uniform and misconduct, reporting on these as
appropriate to the People & Culture team.
Proactively, when needed, provide instruction, support and guidance
to RAs within their roles, acting as a point of escalation when needed.
Proactively, when needed, provide instruction, support and guidance
to agency RA staff, acting as a point of escalation when needed
To ensure the allocation of RAs to residential clients is completed
the morning after handover with guidance from the Nurse on shift.
To work in collaboration with the nursing team to coordinate each
shift
Ensure that the RA team on the floor you are working on are working
in the location they are supposed to be during their shift and completing the
tasks they are supposed to be
To undertake individual rehabilitation plans for our clients
providing suitable feedback via the Nurses to members of the
interdisciplinary team
To prepare and attend IDT meetings when allocated and share
information with the IDT regarding clients
To involve clients and carers in the development and delivery of
goals within the care plan
To provide support and guidance to other members of the
interdisciplinary team
To escalate issues as required following STEPS guidance and
operating procedures for example, in relation to potential safeguarding
issues or regarding the conduct of any colleagues
To be compliant with clinical governance requirements operating
within STEPS procedures
To be involved in clinical audits
Carrying out all procedures relating to personal care and nutrition
of clients
To keep cupboards stacked and tidy with all items needed for client
care throughout the day and night
To keep client rooms tidy and organised as specified by the client,
ensuring it remains set up in the best way possible to allow for maximum
independence
To escalate any feedback from clients and take appropriate action by
informing the Senior RA Coordinator/Nurse on duty or Client Liaison
Coordinator as appropriate
To undertake duties and responsibilities as assigned in the work
plan
When on nights, monitor clients sleep and feedback to the Nursing
Team for IDT
Regularly check MS Teams and MS Outlook for emails or messages,
acknowledging and responding to messages in a timely manner.
Encourage RAs to remain up to date with their emails and ensure
they are aware of any important updates.
Complete and sign the daily and nightly jobs list.
Communicate with those working on the other floor to ensure there is
open communication, especially if there is no Senior RA on duty on that
floor.
This
Job description is an outline which reflects the present requirements of the
post and is not intended to be exhaustive list of duties.
COMMUNICATIONS:
Communicate using Teams and Outlook with other team members in a timely manner, clearly and effectively.
Communicate verbally clearly and effectively, with confidence, in order to demonstrate leadership qualities.
To effectively communicate using a variety of styles that demonstrate the values and behaviours of STEPS at all times.
To communicate with people clearly and in a manner and at a level and pace appropriate to their abilities, preferences and beliefs.
To develop effective relationships with clients, carers, staff, suppliers and others as from time to time may be required.
To develop effective relationships with RAs allocated to you in order to provide leadership.
PEOPLE and ORGANISATIONAL DEVELOPMENT
To be responsible for day-to-day workload allocation, interacting with the STEPS team as appropriate.
To be responsible for the management of the RA team with regard to their day to day work but also addressing issues around conduct, capability and sickness.
Identify training and development needs within your allocated team of RAs through daily work, supervision and appraisal, reporting these to the Learning and Support Manager and the People & Culture team.
Job description
Job responsibilities
SPECIFIC RESPONSIBILITIES:
Conducting supervisions and appraisals with a small team of RAs.
Be a champion for the STEPS values and standards in monitoring and
actioning issues of poor conduct or behaviour to ensure standards are upheld,
including timekeeping, uniform and misconduct, reporting on these as
appropriate to the People & Culture team.
Proactively, when needed, provide instruction, support and guidance
to RAs within their roles, acting as a point of escalation when needed.
Proactively, when needed, provide instruction, support and guidance
to agency RA staff, acting as a point of escalation when needed
To ensure the allocation of RAs to residential clients is completed
the morning after handover with guidance from the Nurse on shift.
To work in collaboration with the nursing team to coordinate each
shift
Ensure that the RA team on the floor you are working on are working
in the location they are supposed to be during their shift and completing the
tasks they are supposed to be
To undertake individual rehabilitation plans for our clients
providing suitable feedback via the Nurses to members of the
interdisciplinary team
To prepare and attend IDT meetings when allocated and share
information with the IDT regarding clients
To involve clients and carers in the development and delivery of
goals within the care plan
To provide support and guidance to other members of the
interdisciplinary team
To escalate issues as required following STEPS guidance and
operating procedures for example, in relation to potential safeguarding
issues or regarding the conduct of any colleagues
To be compliant with clinical governance requirements operating
within STEPS procedures
To be involved in clinical audits
Carrying out all procedures relating to personal care and nutrition
of clients
To keep cupboards stacked and tidy with all items needed for client
care throughout the day and night
To keep client rooms tidy and organised as specified by the client,
ensuring it remains set up in the best way possible to allow for maximum
independence
To escalate any feedback from clients and take appropriate action by
informing the Senior RA Coordinator/Nurse on duty or Client Liaison
Coordinator as appropriate
To undertake duties and responsibilities as assigned in the work
plan
When on nights, monitor clients sleep and feedback to the Nursing
Team for IDT
Regularly check MS Teams and MS Outlook for emails or messages,
acknowledging and responding to messages in a timely manner.
Encourage RAs to remain up to date with their emails and ensure
they are aware of any important updates.
Complete and sign the daily and nightly jobs list.
Communicate with those working on the other floor to ensure there is
open communication, especially if there is no Senior RA on duty on that
floor.
This
Job description is an outline which reflects the present requirements of the
post and is not intended to be exhaustive list of duties.
COMMUNICATIONS:
Communicate using Teams and Outlook with other team members in a timely manner, clearly and effectively.
Communicate verbally clearly and effectively, with confidence, in order to demonstrate leadership qualities.
To effectively communicate using a variety of styles that demonstrate the values and behaviours of STEPS at all times.
To communicate with people clearly and in a manner and at a level and pace appropriate to their abilities, preferences and beliefs.
To develop effective relationships with clients, carers, staff, suppliers and others as from time to time may be required.
To develop effective relationships with RAs allocated to you in order to provide leadership.
PEOPLE and ORGANISATIONAL DEVELOPMENT
To be responsible for day-to-day workload allocation, interacting with the STEPS team as appropriate.
To be responsible for the management of the RA team with regard to their day to day work but also addressing issues around conduct, capability and sickness.
Identify training and development needs within your allocated team of RAs through daily work, supervision and appraisal, reporting these to the Learning and Support Manager and the People & Culture team.
Person Specification
Qualifications
Essential
- NVQ 2 / City & Guilds qualification, completed care certificate or equivalent level of qualification in the provision of personal care/health care worker/rehabilitation.
Desirable
- NVQ 3 qualification
- Safeguarding Level 2 / 3 training
- First Aid Training
Skills & Attributes
Essential
- Confident communicating with people with complex communication needs and able to adapt style accordingly.
- Confidence to effectively and appropriately communicate as a leader to those more junior to ensure compliance and promote a positive working environment
- Excellent listening skills
- Excellent written communication skills and experience with client electronic record/note keeping.
- Able to deliver care in a way which is positive, engaging, respectful, and mindful of client dignity always.
- Excellent problem-solving skills
- Able to form key working relationships with colleagues, understand the dynamics of interdisciplinary working
Experience
Essential
- 3 years experience working within a rehabilitation or care setting with a year being in a position where you have held more responsibilities, for example as a team leader
- Working with people with complex care needs
- Competent user of a range of IT software packages and ability to learn new systems quickly.
- Experience of working within governance frameworks e.g., clinical systems/data management/complaints untoward incidents
- Demonstrable experience and working knowledge of GDPR, Client Confidentiality, Equality and Diversity, and Safeguarding
Desirable
- Understanding of CQC Regulations, the Health, and Social Care Act
- Experience of working to clinical procedures and processes
- Experience of people management and associated processes that come with this i.e. conducting supervision, appraisal or other meetings.
- Delivering group rehabilitation sessions / activities
- Delivering basic first aid
- Fire safety training / warden experience
- Experience working in the private sector
Person Specification
Qualifications
Essential
- NVQ 2 / City & Guilds qualification, completed care certificate or equivalent level of qualification in the provision of personal care/health care worker/rehabilitation.
Desirable
- NVQ 3 qualification
- Safeguarding Level 2 / 3 training
- First Aid Training
Skills & Attributes
Essential
- Confident communicating with people with complex communication needs and able to adapt style accordingly.
- Confidence to effectively and appropriately communicate as a leader to those more junior to ensure compliance and promote a positive working environment
- Excellent listening skills
- Excellent written communication skills and experience with client electronic record/note keeping.
- Able to deliver care in a way which is positive, engaging, respectful, and mindful of client dignity always.
- Excellent problem-solving skills
- Able to form key working relationships with colleagues, understand the dynamics of interdisciplinary working
Experience
Essential
- 3 years experience working within a rehabilitation or care setting with a year being in a position where you have held more responsibilities, for example as a team leader
- Working with people with complex care needs
- Competent user of a range of IT software packages and ability to learn new systems quickly.
- Experience of working within governance frameworks e.g., clinical systems/data management/complaints untoward incidents
- Demonstrable experience and working knowledge of GDPR, Client Confidentiality, Equality and Diversity, and Safeguarding
Desirable
- Understanding of CQC Regulations, the Health, and Social Care Act
- Experience of working to clinical procedures and processes
- Experience of people management and associated processes that come with this i.e. conducting supervision, appraisal or other meetings.
- Delivering group rehabilitation sessions / activities
- Delivering basic first aid
- Fire safety training / warden experience
- Experience working in the private sector
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
