Partnering Health Ltd

Nurse Practitioner - AVS

The closing date is 11 March 2026

Job summary

Were looking for dedicatedNurse Practitioners and Paramedic Practitioners to join our team at Staffordshire House to help deliver high-quality care as part of our Acute Visiting Service (AVS).

This is a new contract that presents an exciting opportunity to play a vital role in providing patient-centred care within an innovative and dynamic team. Working in collaboration with GPs and Advanced Practitioners, you will contribute to the smooth delivery of our services, ensuring the best possible outcomes for patients.

Our AVS service operates during 10.30am 6:30pm, Monday's to Friday's offering flexibility and a great work-life balance. We're looking for a mix of Full Time, Part Time and Bank.

Main duties of the job

As a Nurse Practitioner with our team, you will be integral to the success of this contract and the delivery of high-quality care.

Your Day to Day

  • Be at the forefront of delivering care in line with contract requirements, providing effective, patient-centred consultations and treatments.
  • Use your expertise to assess, diagnose, and treat a wide range of conditions autonomously, while maintaining high standards of clinical competence.
  • Work within established clinical guidelines, including PGDs, and make decisions on the best course of action for each patient.
  • Refer patients for investigations or specialist care where needed, ensuring their health needs are met at every step.
  • Ensure all care is delivered efficiently and in line with best practice, helping to meet both patient and service delivery targets.
  • Support contract goals by maintaining a high level of clinical care and meeting operational requirements.

About us

Why Join Us?

PHL Group was founded in 2009 by a team of experienced General Practitioners and commercial partners, driven by a clear vision to deliver high-quality healthcare services that positively impact local communities. Led by an experienced team of clinicians and healthcare leaders with extensive expertise across urgent and primary care settings,

PHL Group operates a wide range of services across the UK and internationally, including Integrated Urgent Care, GP Practices, Custody Healthcare, ADHD services, Home Visiting, and Wait Time Support.

Supported by a well-established organisational infrastructure, robust clinical governance, and industry-leading professionals, PHL Group is committed to enabling people to remain well and receive the best possible health and social care through innovation, quality, and compassion.

At the heart of everything we do are our core values Truly Care, Team First, and Pioneering Innovationmaking PHL Group a forward-thinking organisation where people are empowered to make a real difference.

Applications

Due to the high volume of applications, only shortlisted candidates will be contacted. If your application is successful, you can expect to hear from us within 2 weeks of submission.

Please note that this advert will remain open until the position is filled. Interviews will be held throughout the advertising period, so we encourage you to apply early to avoid disappointment.

Details

Date posted

11 February 2026

Pay scheme

Other

Salary

£22.88 an hour

Contract

Permanent

Working pattern

Full-time

Reference number

E0062-26-0030

Job locations

Unit 5

Campbell Road

Stoke-on-Trent

Staffordshire

ST4 4RJ


Job description

Job responsibilities

Job Summary

The primary focus of the role is to work as a Nurse Practitioner providing high quality and timely patient centred care. You will work as a part of a team, within a defined area of practice and with access to support from a GP or Advanced Practitioner. Undertake assessments of a range of health and clinical needs of a patient within scope of competence and using clinical practice skills and own clinical judgement diagnose, treat, refer or discharge patients.

Key Responsibilities:

Service delivery

Act as a clinical practitioner, demonstrating clinical competence and a knowledge base beyond those associated with conventional nursing roles though not yet at an advanced level

Undertake consultations with a range of patients as an autonomous practitioner taking a history, carrying out physical examination, using knowledge and clinical judgement to identify potential diagnose, within level of competence

Refer patients for investigations where necessary/appropriate

Make final diagnosis, decide on and carry out treatment, including the administration and/or supply of medicines working within PGDs as indicated to address patients needs

Use knowledge and experience plan and provide skilled and competent care to meet the patients health and social care needs

Make direct referrals to primary care GP, secondary specialist services within locally agreed pathways, guidance and protocols

Ensure that all treatment and care provided are based on best practice and evidence

Ensure that patients receive high quality clinical care, delivered in a timely manner

Analysis and prioritisation of the information

Work with multi-disciplinary and multi-agency teams in order to ensure patient needs are met

Assess and evaluate, with the patient, the effectiveness of the treatment and care provided and make changes as needed

Work independently and as part of a team

Provide support/leadership/training/education to junior colleagues

Assist in clinical audit and setting and monitoring of service/standards

Contribute to quality improvement/innovation within the service and unscheduled care

Ensure effective communication skills and be able to advise and provide information to patients, carers and their families where appropriate

Identify and take appropriate actions to address risks to the patient, this will include;

Identification of emergency care needs requiring despatch of a 999 ambulance

Safeguarding children and protection of vulnerable adults issues which require referral on to other agencies in line with local policies

Work independently and at the same time contribute to the work of the whole team to ensure the delivery of a consistently high level of service, this will include

Take responsibility and being accountable for managing own workload, risk assessment and management, acting within professional codes and guidelines, and local policies, procedures and guidelines and referring appropriately to the clinical team leader for advice and support

Undertake other duties when require, such as audits or administrative tasks

Identify issues within may negatively impact upon service delivery and reporting these on to the clinical service manager/clinical manager/operational team leader/shift manager in a timely fashion

Act as a clinical resource for non-clinical staff who may require advice and support

Maintain contemporaneous records of the consultation and action taken using the computer software and where necessary written records, in line with NMC guidance and local policies, guidelines and procedures

Remain focused on the delivery of an excellent service within an unpredictable, diverse and challenging workload

Communication

Work effectively as a team member, supporting and communicating with other professional colleagues and clinicians

Use critical thinking and effective communication skills to holistically assess patients needs and determine relevant culture, social, economic factors in a respectful and non-judgemental manner

Provide a professional, courteous and efficient service consistent with organisational standards for patients seeking assistance from the service, maintaining a professional and reassuring manner at all times

Utilise advanced listening, probing and facilitative skills across a diverse range of cases, some of which may be highly challenging due to emotive circumstances, communication difficulties and patient anxiety

Utilise complex communication skills to negotiate and provide support to patients who may be non-compliant with the recommended outcomes

Utilise interpreter services, communication aids and other resources, to address barriers to communication and understanding

Effectively use a range of communication methods (e.g. telephone, email, fax, letter and report writing) to facilitate communication at all levels within and external to the organisation

Education, Training and Development

Actively participate in individual and service performance reviews

In conjunction with line manager take responsibility for identifying and addressing personal/professional development needs in line with service requirements and to meet the requirements of professional registration and revalidation

Actively participate in clinical supervision to facilitate personal and professional development

Contribute to the development of a learning environment in which organisational and professional development can flourish

Contribute to the training of other staff where required

Support new staff in their development and participate in supervision, teaching and mentorship to help new staff develop and achieve competency to perform their role

Attend statutory, mandatory and any other relevant training courses/updates e.g. IT and computer skills including specific decision support / clinical tool kits, Governance and Health and Safety

Share and utilise professional knowledge, skills and expertise with colleagues to enhance the service delivered to patients

Information Management and Technology

Keep contemporaneous and accurate records during the patient consultation within the relevant software programme and maintain paper records as appropriate

Maintain confidentiality in relation to all information governance requirements, ensuring that data is only disclosed in compliance with such

Develop and maintain knowledge and competence in computer skills in order to access software applications, databases, documents, email and approved intranet / internet resources

Develop and maintain knowledge and competence is using telephony

Governance, Quality and Service Development

Contribute to the achievement of service standards and performance requirements by participating in regular quality monitoring and individual performance reviews

Attend and contribute to meetings, workshops and other groups in order to support the on-going development of the service

Participate in audit, customer satisfaction programmes, research and other quality improvement activities

Participate in the investigation of incidents, complaints and other issues as required

Adhere to organisation policies, procedures and guidelines

Adhere to professional codes of conduct and guidelines

The post holder must, at all times, act honestly and open and comply with relevant corporate governance requirements, employment legislation, standards of business conduct, codes of openness and accountability

Other

At all times to act in a professional manner and to also act as a role subordinates and peers

Work flexibly to support the needs of the service

Undertake any other duties, role and responsibilities commensurate with the nature and grading of the post or as reasonably requested by the Clinical Lead

Key Accountabilities:

Policies and Procedures

In addition to undertaking the duties as outlined above, the job holder will be expected to fully adhere to all company policies and procedures which are detailed in the employment contract and on the intranet.

Safeguarding:

PHL is committed to safeguarding and promoting the welfare of children, young people and adults. Safeguarding is everyone's responsibility, and all employees and volunteers are required to act in such a way that at all times safeguards the health and wellbeing of children, young people and adults that you come into contact with during your work. To fulfil these duties, you will be required to participate and attend appropriate mandatory training to recognise the signs and symptoms of abuse and how to respond to these signs and symptoms. All employees are required to adhere to local and national safeguarding policies and guidance. All employees must ensure that they understand and act in accordance with this clause. If you do not understand exactly how this clause relates to you personally then you must ensure that you seek clarification from your immediate manager as a matter of urgency. Equally, all managers have a responsibility to ensure that their team members understand their individual responsibilities with regard to Safeguarding Children and Adults.

Job description

Job responsibilities

Job Summary

The primary focus of the role is to work as a Nurse Practitioner providing high quality and timely patient centred care. You will work as a part of a team, within a defined area of practice and with access to support from a GP or Advanced Practitioner. Undertake assessments of a range of health and clinical needs of a patient within scope of competence and using clinical practice skills and own clinical judgement diagnose, treat, refer or discharge patients.

Key Responsibilities:

Service delivery

Act as a clinical practitioner, demonstrating clinical competence and a knowledge base beyond those associated with conventional nursing roles though not yet at an advanced level

Undertake consultations with a range of patients as an autonomous practitioner taking a history, carrying out physical examination, using knowledge and clinical judgement to identify potential diagnose, within level of competence

Refer patients for investigations where necessary/appropriate

Make final diagnosis, decide on and carry out treatment, including the administration and/or supply of medicines working within PGDs as indicated to address patients needs

Use knowledge and experience plan and provide skilled and competent care to meet the patients health and social care needs

Make direct referrals to primary care GP, secondary specialist services within locally agreed pathways, guidance and protocols

Ensure that all treatment and care provided are based on best practice and evidence

Ensure that patients receive high quality clinical care, delivered in a timely manner

Analysis and prioritisation of the information

Work with multi-disciplinary and multi-agency teams in order to ensure patient needs are met

Assess and evaluate, with the patient, the effectiveness of the treatment and care provided and make changes as needed

Work independently and as part of a team

Provide support/leadership/training/education to junior colleagues

Assist in clinical audit and setting and monitoring of service/standards

Contribute to quality improvement/innovation within the service and unscheduled care

Ensure effective communication skills and be able to advise and provide information to patients, carers and their families where appropriate

Identify and take appropriate actions to address risks to the patient, this will include;

Identification of emergency care needs requiring despatch of a 999 ambulance

Safeguarding children and protection of vulnerable adults issues which require referral on to other agencies in line with local policies

Work independently and at the same time contribute to the work of the whole team to ensure the delivery of a consistently high level of service, this will include

Take responsibility and being accountable for managing own workload, risk assessment and management, acting within professional codes and guidelines, and local policies, procedures and guidelines and referring appropriately to the clinical team leader for advice and support

Undertake other duties when require, such as audits or administrative tasks

Identify issues within may negatively impact upon service delivery and reporting these on to the clinical service manager/clinical manager/operational team leader/shift manager in a timely fashion

Act as a clinical resource for non-clinical staff who may require advice and support

Maintain contemporaneous records of the consultation and action taken using the computer software and where necessary written records, in line with NMC guidance and local policies, guidelines and procedures

Remain focused on the delivery of an excellent service within an unpredictable, diverse and challenging workload

Communication

Work effectively as a team member, supporting and communicating with other professional colleagues and clinicians

Use critical thinking and effective communication skills to holistically assess patients needs and determine relevant culture, social, economic factors in a respectful and non-judgemental manner

Provide a professional, courteous and efficient service consistent with organisational standards for patients seeking assistance from the service, maintaining a professional and reassuring manner at all times

Utilise advanced listening, probing and facilitative skills across a diverse range of cases, some of which may be highly challenging due to emotive circumstances, communication difficulties and patient anxiety

Utilise complex communication skills to negotiate and provide support to patients who may be non-compliant with the recommended outcomes

Utilise interpreter services, communication aids and other resources, to address barriers to communication and understanding

Effectively use a range of communication methods (e.g. telephone, email, fax, letter and report writing) to facilitate communication at all levels within and external to the organisation

Education, Training and Development

Actively participate in individual and service performance reviews

In conjunction with line manager take responsibility for identifying and addressing personal/professional development needs in line with service requirements and to meet the requirements of professional registration and revalidation

Actively participate in clinical supervision to facilitate personal and professional development

Contribute to the development of a learning environment in which organisational and professional development can flourish

Contribute to the training of other staff where required

Support new staff in their development and participate in supervision, teaching and mentorship to help new staff develop and achieve competency to perform their role

Attend statutory, mandatory and any other relevant training courses/updates e.g. IT and computer skills including specific decision support / clinical tool kits, Governance and Health and Safety

Share and utilise professional knowledge, skills and expertise with colleagues to enhance the service delivered to patients

Information Management and Technology

Keep contemporaneous and accurate records during the patient consultation within the relevant software programme and maintain paper records as appropriate

Maintain confidentiality in relation to all information governance requirements, ensuring that data is only disclosed in compliance with such

Develop and maintain knowledge and competence in computer skills in order to access software applications, databases, documents, email and approved intranet / internet resources

Develop and maintain knowledge and competence is using telephony

Governance, Quality and Service Development

Contribute to the achievement of service standards and performance requirements by participating in regular quality monitoring and individual performance reviews

Attend and contribute to meetings, workshops and other groups in order to support the on-going development of the service

Participate in audit, customer satisfaction programmes, research and other quality improvement activities

Participate in the investigation of incidents, complaints and other issues as required

Adhere to organisation policies, procedures and guidelines

Adhere to professional codes of conduct and guidelines

The post holder must, at all times, act honestly and open and comply with relevant corporate governance requirements, employment legislation, standards of business conduct, codes of openness and accountability

Other

At all times to act in a professional manner and to also act as a role subordinates and peers

Work flexibly to support the needs of the service

Undertake any other duties, role and responsibilities commensurate with the nature and grading of the post or as reasonably requested by the Clinical Lead

Key Accountabilities:

Policies and Procedures

In addition to undertaking the duties as outlined above, the job holder will be expected to fully adhere to all company policies and procedures which are detailed in the employment contract and on the intranet.

Safeguarding:

PHL is committed to safeguarding and promoting the welfare of children, young people and adults. Safeguarding is everyone's responsibility, and all employees and volunteers are required to act in such a way that at all times safeguards the health and wellbeing of children, young people and adults that you come into contact with during your work. To fulfil these duties, you will be required to participate and attend appropriate mandatory training to recognise the signs and symptoms of abuse and how to respond to these signs and symptoms. All employees are required to adhere to local and national safeguarding policies and guidance. All employees must ensure that they understand and act in accordance with this clause. If you do not understand exactly how this clause relates to you personally then you must ensure that you seek clarification from your immediate manager as a matter of urgency. Equally, all managers have a responsibility to ensure that their team members understand their individual responsibilities with regard to Safeguarding Children and Adults.

Person Specification

Experience

Essential

  • Previous experience in telephone triage or assessment is an advantage.
  • Strong clinical judgement and the ability to make independent decisions that align with contract goals and patient needs.

Qualifications

Essential

  • A Registered Nurse First Level Nurse or other healthcare professional qualifications leading to registration.
  • Experience in primary care, urgent care, or first-contact settings, with evidence of strong clinical assessment and decision-making skills.
  • Experience working with PGDs or holding a V300 prescribing qualification.
Person Specification

Experience

Essential

  • Previous experience in telephone triage or assessment is an advantage.
  • Strong clinical judgement and the ability to make independent decisions that align with contract goals and patient needs.

Qualifications

Essential

  • A Registered Nurse First Level Nurse or other healthcare professional qualifications leading to registration.
  • Experience in primary care, urgent care, or first-contact settings, with evidence of strong clinical assessment and decision-making skills.
  • Experience working with PGDs or holding a V300 prescribing qualification.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Partnering Health Ltd

Address

Unit 5

Campbell Road

Stoke-on-Trent

Staffordshire

ST4 4RJ


Employer's website

https://www.phlgroup.co.uk/ (Opens in a new tab)


Employer details

Employer name

Partnering Health Ltd

Address

Unit 5

Campbell Road

Stoke-on-Trent

Staffordshire

ST4 4RJ


Employer's website

https://www.phlgroup.co.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Details

Date posted

11 February 2026

Pay scheme

Other

Salary

£22.88 an hour

Contract

Permanent

Working pattern

Full-time

Reference number

E0062-26-0030

Job locations

Unit 5

Campbell Road

Stoke-on-Trent

Staffordshire

ST4 4RJ


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