Community Night Nurse - Team Lead

Job responsibilities

Clinical Operations and Leadership

Working with the Operational team & Clinical team to support the delivery of the Out of Hours Community Night Nursing service specification by managing patient safety and /mitigating risk while on shift.

Is resilient and able to provide effective leadership to the team, including in situations that are unfamiliar, complex, and unpredictable.

Attend regular meetings with appropriate partners to support the delivery of the service.

Provide effective leadership, management, direction, inspiration, and support to the clinical team

Mentor clinicians in their clinical roles to deliver required standards and expectations while working within the service.

Encourage and support the clinical team to take responsibility for their learning and development and compliance with their statutory and mandatory training.

Responsible for the performance and attendance management of your clinical team within the service.

Responsible for promoting the health and well-being of the clinical team within the Service.

Lead on any disciplinary and performance issues within the service in line with PHL policy.

Ensures the clinical team are always working within their clinical competence.

Ensure that staff members have an appraisal process in place that identifies training and development needs.

Clinical Governance

To support the Clinical Manager and Clinical Lead with the implementation and delivery of key clinical governance processes within the services in line with PHL governance framework requirements.

To consider with regard to Governance: NHS Standards for Health, Infection Control, Caldicott, Clinical Incident Reporting/Patient Safety Incidents, Safeguarding Children and Adults, patient experience, Complaints (not an exhaustive list).

To support the Registered Manager in CQC compliance for the service

Support with the leadership team to ensure training, significant events, complaints, audits, surveys and other professional service development activities are achieved to ensure the smooth running of the service.

Involvement in regular Quality Assurance meetings as well as quality and contract meetings with the commissioning CCGs

Consider quality and safety improvement initiatives within the clinical workforce, working alongside the Leadership team to identify and implement such initiatives.

Identifying and sharing best practices.

Clinical Auditor

Organise and undertake priority clinical audits as specified within the audit schedule.

Conduct clinical call listening and documentation audits, and be responsible for identifying errors and best practices, as well as coordinating feedback and training based on the audit results.

Undertake additional clinical audits when requested, such as medication audits and compliance with local formulary and NICE guidance.

Conduct comprehensive data analysis and prepare written reports detailing key findings from priority clinical audits.

Be responsible for ensuring audit work meets Information Governance requirements.

Liaise with clinicians over the clinical validation of specified specialities audit work and subsequently report and advise the Clinical Lead and Clinical Manager, and where escalation is required to the Clinical & Quality Team.

Clinical Practice

Work autonomously and be accountable for his/her own professional actions.

Participate in the holistic assessment, implementation and evaluation of care for patients in their home without direct supervision.

Provide nursing clinical care to patients in their own homes, with a focus on palliative care, bowel and bladder care (including urinary catheter care), wound care, death verification, and proactive care to ensure patients can remain safely at home. (This is not an exhaustive list)

Demonstrate competence and confidence in clinical practice, encompassing all relevant and specialist clinical procedures specific to the area.

Work in line with Patient Group Directions where these are available and where assessed as competent.

Provide safe medicines management in your area, according to professional and organisational guidelines, to ensure safety and efficacy

Through telephone clinical assessment, obtain a relevant and sequential history of the presenting complaint to determine a working diagnosis

Formulate a management plan for the patient. And/or to use other sources of healthcare professionals (such as GPs or Pharmacists) if required to support diagnosis or the next course of action

Refer and facilitate patient pathways through appropriate referrals to primary, community, and secondary care

Recognise the need and initiate emergency treatment in order to save life or to safeguard the interests of the patient, and refer to emergency services when appropriate

Recognise any social needs, safeguarding concerns and act appropriately to safeguard the patient

To ensure that patients are safely discharged from our care with appropriate instructions for aftercare and follow-up

Work towards service KPIs, ensuring that patient safety remains the overriding priority.

Identify opportunities and proactively encourage health promotion and health education to all patients

To be professionally and legally responsible and accountable for all aspects of clinical decision making within your clinical competence

Take a person-centred approach to service delivery, based on a clear understanding and experience of the modes for service delivery.

Maintain and develop clinical competence and knowledge of care delivery within an urgent care setting using both formal and informal training methods.

To work within the professional Code of Conduct and other directives as defined by the NMC/HCPC

To be responsible and accountable for legible and contemporaneous clinical records

To undertake appropriate personal and professional development to meet the requirements of NMC/HCPC Registration.

To participate in regular performance review with your professional line manager

Communications and relationships:

Operate in an environment where effective communication skills are well-developed. These will include dealing with patients where diagnostic, listening, empathetic and reassurance skills are required.

Undertake effective multidisciplinary liaison across the primary/secondary care interface and the PHL Clinical and Operational Team.

Communicate effectively at all levels using all communication delivery methods Utilise advanced listening, probing and facilitative skills across a diverse range of calls, some of which will be highly challenging and emotive

To undertake further specialist training as dictated by service needs and the changing requirements of service provisions

Clearly consistently demonstrating adherence to PHLs core value

Additional reasonable duties as directed by the business that are not explicitly stated in this job description

Experience

Essential

• Registered with NMC / HCPC
• Minimum of 2 years of experience
• working as Band 5 or above in a
• management/supervisory role
• At least 5 years post-qualified with
• significant experience in healthcare
• settings
• Experience of working within an
• autonomous role and competent at
• undertaking remote patient
• consultations, and sound clinical
• decision-making capabilities.
• Experience in managing effective clinical
• governance procedures and policies.
• Experience in coordinating risk
• management processes and risk
• reporting.
• Demonstrated experience of developing
• and maintaining strong working
• relationships with senior managers.
• Knowledge of local primary care
• services, including key stakeholders
• Experience in catheter care, palliative
• care, wound care and telephone triage

Qualifications

Essential

• Educated to degree level or equivalent
• experience.
• Incident and complaints Investigation
• Proactively maintains knowledge and
• training of current developments in
• clinical practice
• Safeguarding Adults and Children Level 3
• A Full Clean Driving License is required

Desirable

• Edward Jenner, Mary Seacole or Rosalind
• Franklin leadership course is desirable or
• willing to undertake it.
• History Taking Module,
• Physical Assessment Module,
• Clinical Decision-Making Module,
• Minor Illness and Injuries Module

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).