Job summary
As Clinical Director for PHL Healthcare your role is pivotal in providing dedicated professional clinical leadership and influence, driving clinical excellence in the services provided. You will be accountable for the delivery of safe, caring, and high quality services, assuring people that use our services feel they are in safe hands and have a good experience. You will lead with integrity and resilience, and always showing you truly care, displaying compassion and advocacy for the patient at a senior level as a member of the Healthcare Division Leadership Team As a patient advocate you will commit to our culture that we continuously learn, listening to patients and strive to always be better. Your role therefore is crucial to improving the quality and value of care and shaping the PHL Healthcare organisational culture and strategic vision and communicating these to our people on the front line.You have a shared responsibility for strategy, governance, quality, and operational decisions within the Healthcare Division Leadership Team and work closely with PHL Group Director of Nursing & Quality. You will collaborate with key team members to pioneer innovation and ensure compliance with PHL Group governance and quality framework and the IHPN Medical Practitioners Assurance Framework and other regulatory requirements.
Main duties of the job
- Extensive experience of working within urgent care and primary care
- Experience of working at a senior level in healthcare
- Strategic development, planning and delivery or support of clinical service improvement experience.
- Experience of working within an independent healthcare provider (desirable)
- Expert knowledge and understanding of legislation relating to clinical governance and Clinical practice e.g. CQC
- Leading job planning, appraisals, setting objectives
- Knowledge and understanding of key NHS issues, including national and local policy drivers that are complex and highly politicised
- Highly developed knowledge and understanding of key organisation systems and NHS modernisation agenda
- Experience of clinical audit and research
About us
PHL Group was founded
in 2009 by a team of commercial partners and experienced General Practitioners
with a clear vision of providing services that would contribute to and benefit
the local healthcare economy. PHL (formerly
known as Hampshire Doctors on Call) runs Integrated Urgent Care, which evolved
from the former Out of Hours model, for localities in Hampshire and the Isle of
Wight. All of the core services which look after patients with an urgent healthcare
need are joined up together, and PHL work closely with system partners such as South
Central Ambulance Service. The services we operate include call handling,
telephone clinical assessment, out of hours home visiting services and some face-to-face
Primary Care appointments services in Hampshire. In 2021 a newly formed
Healthcare Division was created and incorporates PHLs Urgent Care, Primary
Care and Youla Care Concierge Services. The new division combines PHL's
healthcare operations into one team and utilises internal and external
resources efficiently to achieve our organisations vision: to be an innovative
healthcare enabler, known for providing a range of high-quality care.
PHL Group aims to assist candidates with their transition into a career in the thriving and fast-paced private healthcare industry. We are looking for talented individuals that want to join us on our journey to becoming the fastest growing, most trusted healthcare organisation.
Job description
Job responsibilities
- Provision of expert and credible professional advice to PHL Healthcare Division Leadership Team and on occasion to PHL Group Executive Management Board, Quality Committee, and other appropriate sub committees.
- Professional governance of clinicians working within PHL Healthcare
- Provide strong leadership for the Clinical workforce ensuring a culture of compassion, trust and openness and accountability for delivery of strategic direction, values and objectives.
In collaboration with HR and the Governance team ensure that effective systems are in place for job planning, appraisals, and revalidation of Clinical staff and practicing privileges. - Encourage and support the Clinical team to take responsibility for their own learning and development and be compliant with mandatory training and learning from audit, complaints, incidents etc.
- Lead on the strategy for safe recruitment, selection, induction of the clinical workforce under your professional leadership and management, ensuing that they are suitably qualified and trained and are competent and capable for their role and responsibility.
- Ensure that the performance of Clinical staff is conducive to the delivery of the service objectives and the values of PHL Healthcare and take the lead in implementing processes that identify, support and manage poorly performing clinicians. .
- Lead on any disciplinary and performance issues within the Clinical workforce in line with PHL Healthcare policy
- Responsible for promoting the health and wellbeing of the clinical team.
- Is resilient and able to provide effective leadership to the team, including in situations that are unfamiliar, complex and unpredictable.
- Provide teaching, mentorship and coaching as appropriate.
- As PHLs Healthcare senior Clinical voice, network and consult with national and local Clinical colleagues in support of the clinical and quality strategy and PHLs Healthcare strategic objectives. For example, in England (NHS England) & Independent Healthcare Providers Network (IHPN).Scotland HIS (Healthcare Improvement Scotland), NES (NHS Education Scotland), Royal Colleges and Academies
- Work collaboratively with PHL Group Director of Nursing and Quality to deliver corporate objectives and clinical strategy.
Job description
Job responsibilities
- Provision of expert and credible professional advice to PHL Healthcare Division Leadership Team and on occasion to PHL Group Executive Management Board, Quality Committee, and other appropriate sub committees.
- Professional governance of clinicians working within PHL Healthcare
- Provide strong leadership for the Clinical workforce ensuring a culture of compassion, trust and openness and accountability for delivery of strategic direction, values and objectives.
In collaboration with HR and the Governance team ensure that effective systems are in place for job planning, appraisals, and revalidation of Clinical staff and practicing privileges. - Encourage and support the Clinical team to take responsibility for their own learning and development and be compliant with mandatory training and learning from audit, complaints, incidents etc.
- Lead on the strategy for safe recruitment, selection, induction of the clinical workforce under your professional leadership and management, ensuing that they are suitably qualified and trained and are competent and capable for their role and responsibility.
- Ensure that the performance of Clinical staff is conducive to the delivery of the service objectives and the values of PHL Healthcare and take the lead in implementing processes that identify, support and manage poorly performing clinicians. .
- Lead on any disciplinary and performance issues within the Clinical workforce in line with PHL Healthcare policy
- Responsible for promoting the health and wellbeing of the clinical team.
- Is resilient and able to provide effective leadership to the team, including in situations that are unfamiliar, complex and unpredictable.
- Provide teaching, mentorship and coaching as appropriate.
- As PHLs Healthcare senior Clinical voice, network and consult with national and local Clinical colleagues in support of the clinical and quality strategy and PHLs Healthcare strategic objectives. For example, in England (NHS England) & Independent Healthcare Providers Network (IHPN).Scotland HIS (Healthcare Improvement Scotland), NES (NHS Education Scotland), Royal Colleges and Academies
- Work collaboratively with PHL Group Director of Nursing and Quality to deliver corporate objectives and clinical strategy.
Person Specification
Qualifications
Essential
- A registered healthcare professional with current NMC or HCPC or GMC registration
- A non-medical prescriber
- Educated to masters degree or have equivalent extensive experience working at a senior management level
- Professional, educational and statutory requirements of Clinical role
Experience
Essential
- Extensive experience of working within urgent care and primary care
- Experience of working at a senior level in healthcare
- Strategic development, planning and delivery or support of clinical service improvement experience.
- Expert knowledge and understanding of legislation relating to clinical governance and Clinical practice e.g. CQC
- Leading job planning, appraisals, setting objectives
- Knowledge and understanding of key NHS issues, including national and local policy drivers that are complex and highly politicised
- Highly developed knowledge and understanding of key organisation systems and NHS modernisation agenda
- Experience of clinical audit and research
Desirable
- Experience of working within an independent healthcare provider
Person Specification
Qualifications
Essential
- A registered healthcare professional with current NMC or HCPC or GMC registration
- A non-medical prescriber
- Educated to masters degree or have equivalent extensive experience working at a senior management level
- Professional, educational and statutory requirements of Clinical role
Experience
Essential
- Extensive experience of working within urgent care and primary care
- Experience of working at a senior level in healthcare
- Strategic development, planning and delivery or support of clinical service improvement experience.
- Expert knowledge and understanding of legislation relating to clinical governance and Clinical practice e.g. CQC
- Leading job planning, appraisals, setting objectives
- Knowledge and understanding of key NHS issues, including national and local policy drivers that are complex and highly politicised
- Highly developed knowledge and understanding of key organisation systems and NHS modernisation agenda
- Experience of clinical audit and research
Desirable
- Experience of working within an independent healthcare provider
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
