Job summary
Hospitality Team Leader| Hospitality | Spire Parkway Hospital | 37.5 hours per week, Permanent | Solihull |
Spire Parkway Hospital have an exciting opportunity for a Hospitality team leader to join our welcoming Hospitality team on a full time basis.
Spire Parkway Hospital in Solihull, West Midlands offers a comprehensive range of private hospital services. Our hospital is rated Good by the CQC for all parts of the inspection except for Patient Care, which is rated Outstanding. The report states, Staff treated patients with compassion and kindness, respected their privacy and dignity, took account of their individual needs, and helped them understand their conditions. They provided emotional support to patients, families and carers. Our dedicated hospital team are passionate about excellent patient care and we offer a range of specialist treatments to patients across Birmingham, Warwickshire and the West Midlands. This includes diagnostic services, rehabilitation, cutting-edge surgical procedures and excellence in specialist fields like orthopaedics, womens health and cancer care. We have 51 bedrooms and five operating theatres.
Main duties of the job
Duties and responsibilities:
- To lead, motivate and direct all direct reports as well as managing staff in the absence of the Hospitality Manager.
- Be responsible for ensuring the highest standards are maintained. To provide and assist in putting into place efficient and effective working practice
- To assist in delivering the necessary training to all staff to ensure that the very highest standards are consistent and ensuring that staff competencies are completed and kept up to date.
- Attend regular briefing sessions with the Hospitality Manager. To attend and hold regular meetings with all front of house and kitchen staff and communicate the appropriate requirements and suggestions from all meetings attended.
- To ensure that correct stock levels of chemicals, disposables, linen, staff uniforms is always available. To monitor suppliers performance and record any shortfalls.
- On consultation with the Hospitality Manager to ensure that written operational policies for the department are documented and in accordance with Spire Healthcare policies and staff are trained accordingly.
- To assist in the prevention and control of infection within a specific area of practice, working under the guidance of the Hospital Infection Control Lead. To act as a departmental link person and role model to help create an environment that will promote the safety of patients, visitors and staff.
- To be responsible for the staff rota ensuring that staff are rostered on for the needs of the business.
About us
At Spire Healthcare, caring is our passion. We have been putting patients at the heart of everything we do for over 25 years. We're committed to looking after people, both patients and staff. We deliver high standards of care to our insured, self-pay and NHS patients across 39 hospitals and 33 clinics, medical centres and consulting rooms. Our successful business is led by an experienced and stable senior management team, we provide the highest quality of care through the latest medical technology, new facilities, and a focus on inspiring leadership and employee development. We have achieved our market leading position because of our Purpose, which is to 'make a positive difference to people's lives through outstanding personalised care'. Everyone at Spire is aligned to this purpose, which underpins a culture of respect, inclusion, passion and collaboration across our business, enabling us to achieve more than 98% of our hospitals being rated 'Good' or 'Outstanding' by the Regulators; these are sector leading standards.
Details
Date posted
23 July 2025
Pay scheme
Other
Salary
Depending on experience
Contract
Permanent
Working pattern
Full-time
Reference number
22670
Job locations
1 Damson Pkwy, Solihull B91 2PP
Birmingham, West Midlands
B91 2PP
Employer details
Employer name
Spire Healthcare Ltd
Address
1 Damson Pkwy, Solihull B91 2PP
Birmingham, West Midlands
B91 2PP
Employer's website
https://www.spirehealthcare.com/ (Opens in a new tab)
Employer contact details
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