Job summary
The Mandeville Practice, a dynamic and growing practice, has an exciting opportunity for a motivated, enthusiastic, and experienced Healthcare Assistant to join our team on a full-time basis.
The successful candidate will uphold our values of delivering excellent patient care and contribute to our vision of meeting the health needs of our diverse community.
You will work as part of an excellent administrative and multidisciplinary clinical team, including GPs, Nurse Practitioners, Nurses, and Clinical Pharmacists.
Main duties of the job
To provide holistic and person-centred care and support for people of all ages and in a variety ofsettings.
To work independently under the leadership of registered nurses, working to their nationallyrecognised code of conduct and Standards of Proficiency for Nursing Associates.
To work as part of the multidisciplinary team.
To communicate effectively, with sensitivity and compassion, and to manage relationships withpeople, making reasonable adjustments where necessary.
To work flexibly to meet the needs of the service
About us
The Mandeville Practice is a well-established, forward-thinking GP surgery based in Aylesbury, dedicated to delivering high-quality, patient-centred care to the local community. We provide a wide range of primary care services to a diverse patient population and are committed to improving health outcomes through innovation, collaboration, and continuous development.
Our team includes GPs, Practice Nurses, Healthcare Assistants, Clinical Pharmacists, and an experienced administrative support team, all working together to ensure patients receive safe, effective, and compassionate care.
At The Mandeville Practice, we pride ourselves on our welcoming environment, strong teamwork, and commitment to professional development. We continually strive to adapt to the evolving needs of our patients while upholding the core values of the NHS.
Job description
Job responsibilities
Provide and monitor care.
- Provide compassionate, safe and effective care and support to people in a range of caresettings.
- Ensure the privacy, dignity and safety of individuals is maintained at all times
- Monitor the condition and health needs of people within their care on a continual basis inpartnership with the members of the MDT team families, and carers
- To complete nursing risk assessments using recognise risk assessment tools.
- Contribute to the planning of care delivery in association with the Registered Nurse.
- Contribute to ongoing assessment recognising when it is necessary to refer to others forreassessment and action
- Administer medication via oral, topical, and inhalation routes.
- Administer injections using subcutaneous, intradermal and intramuscular routes
- Administer and monitor medications using enteral equipment
- Administer enemas and suppositories in line with prescription
- Demonstrate the ability to recognise changing priorities seeking advice and guidance from theRegistered Nurse or other registered care professionals as appropriate
- Communicate effectively with colleagues, providing clear verbal, digital or written informationand instructions when sharing information, delegating or handing over responsibility for care
- To oversee the care delivered by Health Care Assistants, Trainee Nursing Associates andNursing Students to the designated patients allocated to them.
- Recognise and report any situations, behaviours or errors that could result in poor careoutcomes
- Identify risks to safety or experience and take appropriate action, putting the best interests,needs and preferences of people first.
- Assist in the implementation of appropriate action to meet the specific physical, emotionaland psychological, social, cultural and spiritual needs of individuals and carers
- Demonstrate good understanding of principles of consent and ensure valid consent is obtainedprior to undertaking nursing and care procedures
- Support people to improve and maintain their mental, physical, behavioural health andwellbeing
- Be actively involved in the prevention of and protection against disease and ill health
Professional Accountability
- To be fully conversant with and work within the Nursing and Midwifery Code and Standards of
- Proficiency for Nursing Associates.
- Act in the best interests of the people they care for.
- Act professionally at all times and be responsible and accountable for their actions
- Use knowledge and experience to make evidence-based decisions and solve problemsRecognise and work within the limits of their competence.
Job description
Job responsibilities
Provide and monitor care.
- Provide compassionate, safe and effective care and support to people in a range of caresettings.
- Ensure the privacy, dignity and safety of individuals is maintained at all times
- Monitor the condition and health needs of people within their care on a continual basis inpartnership with the members of the MDT team families, and carers
- To complete nursing risk assessments using recognise risk assessment tools.
- Contribute to the planning of care delivery in association with the Registered Nurse.
- Contribute to ongoing assessment recognising when it is necessary to refer to others forreassessment and action
- Administer medication via oral, topical, and inhalation routes.
- Administer injections using subcutaneous, intradermal and intramuscular routes
- Administer and monitor medications using enteral equipment
- Administer enemas and suppositories in line with prescription
- Demonstrate the ability to recognise changing priorities seeking advice and guidance from theRegistered Nurse or other registered care professionals as appropriate
- Communicate effectively with colleagues, providing clear verbal, digital or written informationand instructions when sharing information, delegating or handing over responsibility for care
- To oversee the care delivered by Health Care Assistants, Trainee Nursing Associates andNursing Students to the designated patients allocated to them.
- Recognise and report any situations, behaviours or errors that could result in poor careoutcomes
- Identify risks to safety or experience and take appropriate action, putting the best interests,needs and preferences of people first.
- Assist in the implementation of appropriate action to meet the specific physical, emotionaland psychological, social, cultural and spiritual needs of individuals and carers
- Demonstrate good understanding of principles of consent and ensure valid consent is obtainedprior to undertaking nursing and care procedures
- Support people to improve and maintain their mental, physical, behavioural health andwellbeing
- Be actively involved in the prevention of and protection against disease and ill health
Professional Accountability
- To be fully conversant with and work within the Nursing and Midwifery Code and Standards of
- Proficiency for Nursing Associates.
- Act in the best interests of the people they care for.
- Act professionally at all times and be responsible and accountable for their actions
- Use knowledge and experience to make evidence-based decisions and solve problemsRecognise and work within the limits of their competence.
Person Specification
Qualifications
Essential
- -GCSE grade A to C in English and Maths -Qualified to NVQ level 3 in Health and Social Care -Literate and able to perform basic numerical calculations -Fluent in spoken and written English -Ability to accurately receive, record and relay information both verbally and written -Ability to store and retrieve files from numerical, alphabetical and computerised filing systems -Computer skill including working with the Web clinical -Ability to work on own initiative -Ability to organise delegated work Knowledge of local community and understanding of a multi-cultural, racially diverse population -Awareness of health and safety issues in the work place -Understanding of the need to keep and maintain accurate records -Understanding of equal opportunities -Understanding of the importance of patient confidentiality and the consequences of breaking confidentiality -Ability to work as part of a multidisciplinary, multi-agency care team -Polite and helpful manner -Enthusiasm to learn -Openness to explore alternative working practices -Flexible with working hours -Must have Hepatitis B/Covid Vaccine or be willing to undergo a vaccination programme
Desirable
- -Candidates with both clerical and health care support experience will be at an advantage. Those candidates with only set of experience must demonstrate a willingness to learn the other set of skills. -Experience of dealing with the public face to face and over the telephone -Fluent in one or more languages in the local community and willingness to use this skill in working with the public -Reception experience -Flexible with working hours
Person Specification
Qualifications
Essential
- -GCSE grade A to C in English and Maths -Qualified to NVQ level 3 in Health and Social Care -Literate and able to perform basic numerical calculations -Fluent in spoken and written English -Ability to accurately receive, record and relay information both verbally and written -Ability to store and retrieve files from numerical, alphabetical and computerised filing systems -Computer skill including working with the Web clinical -Ability to work on own initiative -Ability to organise delegated work Knowledge of local community and understanding of a multi-cultural, racially diverse population -Awareness of health and safety issues in the work place -Understanding of the need to keep and maintain accurate records -Understanding of equal opportunities -Understanding of the importance of patient confidentiality and the consequences of breaking confidentiality -Ability to work as part of a multidisciplinary, multi-agency care team -Polite and helpful manner -Enthusiasm to learn -Openness to explore alternative working practices -Flexible with working hours -Must have Hepatitis B/Covid Vaccine or be willing to undergo a vaccination programme
Desirable
- -Candidates with both clerical and health care support experience will be at an advantage. Those candidates with only set of experience must demonstrate a willingness to learn the other set of skills. -Experience of dealing with the public face to face and over the telephone -Fluent in one or more languages in the local community and willingness to use this skill in working with the public -Reception experience -Flexible with working hours
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
