Job summary
Chiltern House Medical Center has an exciting opportunity to expand their workforce and are looking to recruit a receptionist.
We are seeking an enthusiastic and forward-thinking receptionist to join our Practice. We want to find the best talent to join our team. You will be part of a group of receptionists/administrators, working under the supervision of Admin & Practice Manager to deliver care, in line with job specification and agreed specific service offer, to our patients.
Main duties of the job
Effective patient administration and reception services is an essential part of providing good, timely, and safe service to our patients. The primary responsibilities of this post, is to provide comprehensive, effective and flexible clinical administrative support within the practice to help support clinicians. We are looking for a candidate who is also willing and able to work with the practice team to develop new ways of working within primary care.
Duties and responsibilities:
The duties and responsibilities to be undertaken by members of the practice administration team may include any or all of the items in the following list. Duties may be varied from time to time under the direction of the Practice Management team, dependent on current and evolving practice workload and staffing levels:
Opening up/locking up of practice premises
Competent use and understanding of the practice appointments system
Handling personal and telephone requests for appointments, visits and telephone consultations
Processing and distributing incoming (and outgoing) mail including e-mail
Filing and retrieving paperwork
Computer data entry/data allocation and collation
Initiating contact with and responding to requests from patients, other team member and associated healthcare agencies and providers
About us
Chiltern House Medical Centeris a forward-thinking Practice. We would like to build on our existing team, as we continue to recognise the value this role brings to our practice and patients. Our aim is to provide exemplary patient care, finding innovative solutions, in general practice, to deliver the best care we can for our patients. Offer general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone. Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way. Undertake a variety of administrative duties to assist in the smooth running of the practice, including the provision of secretarial and clerical support to clinical staff and other members of the practice team. Facilitate effective communication between patients, members of the primary health care team, secondary care and other associated healthcare agencies
Job description
Job responsibilities
Offer general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone
Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way
Undertake a variety of administrative duties to assist in the smooth running of the practice, including the provision of secretarial and clerical support to clinical staff and other members of the practice team
Facilitate effective communication between patients, members of the primary health care team, secondary care and other associated healthcare agencies
Duties and responsibilities:
The duties and responsibilities to be undertaken by members of the practice administration team may include any or all of the items in the following list. Duties may be varied from time to time under the direction of the Practice Management team, dependent on current and evolving practice workload and staffing levels:
Opening up/locking up of practice premises
Competent use and understanding of the practice appointments system
Handling personal and telephone requests for appointments, visits and telephone consultations
Processing and distributing incoming (and outgoing) mail including e-mail
Filing and retrieving paperwork
Computer data entry/data allocation and collation
Initiating contact with and responding to requests from patients, other team member and associated healthcare agencies and providers
Job description
Job responsibilities
Offer general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone
Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way
Undertake a variety of administrative duties to assist in the smooth running of the practice, including the provision of secretarial and clerical support to clinical staff and other members of the practice team
Facilitate effective communication between patients, members of the primary health care team, secondary care and other associated healthcare agencies
Duties and responsibilities:
The duties and responsibilities to be undertaken by members of the practice administration team may include any or all of the items in the following list. Duties may be varied from time to time under the direction of the Practice Management team, dependent on current and evolving practice workload and staffing levels:
Opening up/locking up of practice premises
Competent use and understanding of the practice appointments system
Handling personal and telephone requests for appointments, visits and telephone consultations
Processing and distributing incoming (and outgoing) mail including e-mail
Filing and retrieving paperwork
Computer data entry/data allocation and collation
Initiating contact with and responding to requests from patients, other team member and associated healthcare agencies and providers
Person Specification
Qualifications
Essential
- GCSE grade A to C in English and Maths IT Literate
Desirable
- Experience of working in primary care - Experience of working in a GP practice
Person Specification
Qualifications
Essential
- GCSE grade A to C in English and Maths IT Literate
Desirable
- Experience of working in primary care - Experience of working in a GP practice
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
