Job summary
The role is based in the north-east locality: The Esplanade Surgery, Argyll House Surgery, St Helens Medical Practice, Medina Healthcare, Tower House Surgery and East Cowes Medical Centre. The successful candidate will be wholly employed by One Wight Health Ltd GP Federation.
A full current driving licence and use of a car is essential
Contract: Permanent
Hours: Full Time
Salary: £28,509 per annum
Are you passionate about what you do and believe
that everyone makes a difference? If so, this could be the
job for you!
We are looking for a Health & Wellbeing Coach with a
background in supporting individuals to achieve their health and wellbeing
goals.
Wellness coaching'
can be defined as the application of life-coaching principles
to health and wellbeing. Our Health and Wellbeing coach will
use skilful communication to support individuals to make life changes through
working towards their personal goals.
Main duties of the job
This role would be suitable for an individual that meets the below criteria:
Do you have a background in empowering people to overcome barriers and achieve lifestyle improvement goals?
Do you have an understanding of the psycho-social factors that may limit an individuals wellbeing, including mental health awareness?
Are you passionate about helping people overcome barriers to achieve their goals?
Do you want to work in a multi-disciplinary team who share the same vision?
If so, then this is likely to be the role for you!
This role has an evidence-based emphasis on improving individuals general wellbeing and life enjoyment through:
Shared Decision Making. Personalised Care and Support Planning. Enabling choice, including legal rights to choice community-based support. Supported self-management. Personal health budgets.
We'll need your qualifications and experience of supporting people who may have complex health needs to enable them to live a happy, healthy, and fulfilled life.
It is essential you have a friendly, pro-active can do attitude and are willing to work as part of a team.
About us
We support our member GP
practices to help them deliver the best possible care to patients on the
Island. We host a team of Social Prescribers, Health and Wellbeing Coaches and
Care Co-ordinators under a Primary Care Contract that support our Island
practices.
We aim to do that by
providing centralised services that enable GPs to enhance their offer of
support to patients.
We also provide direct
support to GPs and practice staff to enable them to develop, lead and manage
their practices more effectively and efficiently on a day-day basis. For
example, providing training and education, mentoring, recruitment support,
resources, access to specialist roles and sharing best practice.
We also help bid for and
secure additional funding from NHS England, where it becomes available, to help
support new initiatives that help practices to meet their patients care needs
and we work to support general practice/primary care, to make sure it has a
voice within the wider healthcare system as it develops plans for the future
care for our population.
Job description
Job responsibilities
Purpose
of the role
Health and Wellbeing Coaches work
as a key part of the primary care network (PCN) multi-disciplinary team. They
consider the whole person in addressing existing issues and encouraging the
proactive prevention of new illnesses, promoting lifestyle medicine approaches.
Health coaching revolves around using coaching skills to support people with
lower levels of patient activation to develop the knowledge, skills, and
confidence to manage their health and wellbeing, whilst increasing their
ability to access and utilise community support offers.
The post holder will work in
partnership with their clinical and non-clinical colleagues, management support
and the wider PCN to ensure the role delivers the best possible outcomes for
our patients. The role is varied, and may include supporting self-management
education, peer support, case management and facilitating group consultations.
You will take an approach that is non-judgemental, based on strong
communication and negotiation skills. You will support personal choice and
positive risk taking, while ensuring that patients understand the
accountability of their own actions and decisions. As a whole your role and
skills will support and encourage the prevention of developing further illness,
or the deterioration of existing long term conditions.
Key
responsibilities
1.
Take referrals from the wider practice team including GPS, Practice Nurses,
Social Prescribers, Clinical Pharmacists and Physiotherapists who will have
identified patients that meet the criteria for Health and Wellbeing coaches.
2. Coach and motivate patients
through multiple sessions to identify their needs, set goals, and support them
to implement and achieve their personalised health and wellbeing objectives.
This will include sitting in consultation with a patient and providing them
with advice, guidance and a management plan, personalised to their individual
needs. It could include dietetics and healthy eating, lifestyle medicine and
getting active, safe activities and personal coaching and motivation.
3.
Ensure all interventions and coaching are designed to empower patients to be
active participants in their own healthcare, empower them to manage their own
health and wellbeing, and live independently.
4.
Support and deliver group consultations, with clinical and non-clinical
colleagues, implementing new approaches to health across primary care and
supporting individuals to access peer support.
5. Work with the broader MDT to maximise the
support available to patients, including the social prescribing team to connect
patients to community-based activities which support them to take increased
control of their health and wellbeing, and working with clinical colleagues to
provide enhanced support to patients being supported through , identifying
those who would benefit the most from health coaching.
6.The role will require managing and
prioritising your own caseload, in accordance with the needs, priorities and
any urgent support required by individuals.
7.
It is vital that you have a strong awareness and understanding of when it is
appropriate or necessary to refer people back to other health
professionals/agencies, when what the person needs is beyond the scope of the coach
role e.g. when there is a mental health need requiring a qualified
practitioner.
8. Work with social prescribing colleagues to draw
on and increase the strengths and capacities of local communities, enabling
local VCSE organisations and community groups to receive social prescribing
referrals. Ensure they are supported, have basic safeguarding processes for
vulnerable individuals and can provide opportunities for the person to develop
friendships, a sense of belonging, and build knowledge, skills and confidence.
9. Work together with all local partners to
collectively ensure that local VCSE organisations and community groups are
sustainable and that community assets are nurtured, by making them aware of
small grants or micro-commissioning if available, including providing support
to set up new community groups and services, where gaps are identified in local
provision.
Job description
Job responsibilities
Purpose
of the role
Health and Wellbeing Coaches work
as a key part of the primary care network (PCN) multi-disciplinary team. They
consider the whole person in addressing existing issues and encouraging the
proactive prevention of new illnesses, promoting lifestyle medicine approaches.
Health coaching revolves around using coaching skills to support people with
lower levels of patient activation to develop the knowledge, skills, and
confidence to manage their health and wellbeing, whilst increasing their
ability to access and utilise community support offers.
The post holder will work in
partnership with their clinical and non-clinical colleagues, management support
and the wider PCN to ensure the role delivers the best possible outcomes for
our patients. The role is varied, and may include supporting self-management
education, peer support, case management and facilitating group consultations.
You will take an approach that is non-judgemental, based on strong
communication and negotiation skills. You will support personal choice and
positive risk taking, while ensuring that patients understand the
accountability of their own actions and decisions. As a whole your role and
skills will support and encourage the prevention of developing further illness,
or the deterioration of existing long term conditions.
Key
responsibilities
1.
Take referrals from the wider practice team including GPS, Practice Nurses,
Social Prescribers, Clinical Pharmacists and Physiotherapists who will have
identified patients that meet the criteria for Health and Wellbeing coaches.
2. Coach and motivate patients
through multiple sessions to identify their needs, set goals, and support them
to implement and achieve their personalised health and wellbeing objectives.
This will include sitting in consultation with a patient and providing them
with advice, guidance and a management plan, personalised to their individual
needs. It could include dietetics and healthy eating, lifestyle medicine and
getting active, safe activities and personal coaching and motivation.
3.
Ensure all interventions and coaching are designed to empower patients to be
active participants in their own healthcare, empower them to manage their own
health and wellbeing, and live independently.
4.
Support and deliver group consultations, with clinical and non-clinical
colleagues, implementing new approaches to health across primary care and
supporting individuals to access peer support.
5. Work with the broader MDT to maximise the
support available to patients, including the social prescribing team to connect
patients to community-based activities which support them to take increased
control of their health and wellbeing, and working with clinical colleagues to
provide enhanced support to patients being supported through , identifying
those who would benefit the most from health coaching.
6.The role will require managing and
prioritising your own caseload, in accordance with the needs, priorities and
any urgent support required by individuals.
7.
It is vital that you have a strong awareness and understanding of when it is
appropriate or necessary to refer people back to other health
professionals/agencies, when what the person needs is beyond the scope of the coach
role e.g. when there is a mental health need requiring a qualified
practitioner.
8. Work with social prescribing colleagues to draw
on and increase the strengths and capacities of local communities, enabling
local VCSE organisations and community groups to receive social prescribing
referrals. Ensure they are supported, have basic safeguarding processes for
vulnerable individuals and can provide opportunities for the person to develop
friendships, a sense of belonging, and build knowledge, skills and confidence.
9. Work together with all local partners to
collectively ensure that local VCSE organisations and community groups are
sustainable and that community assets are nurtured, by making them aware of
small grants or micro-commissioning if available, including providing support
to set up new community groups and services, where gaps are identified in local
provision.
Person Specification
Qualifications
Essential
- Holds a recognised healthcare or coaching qualification (or equivalent relevant experience in motivational interviewing).
- Good standard of education with excellent literacy and numeracy skills.
- Leadership and/or management qualification (or equivalent relevant experience).
Qualities and Attributes
Essential
- Ability to follow legal, ethical, professional and organisational policies/procedures and codes of conduct.
- Ability to use own initiative, discretion and sensitivity.
- Able to get along with people from all backgrounds and communities, respecting lifestyles and diversity.
- Flexible and cooperative.
- Ability to identify risk and assess/manage risk when working with individuals and lone working.
- Sensitive and empathetic in distressing situations.
- Able to provide leadership and to finish work tasks.
- Problem solving and analytical skills.
- Ability to maintain confidentiality.
- Professional calm and efficient manner.
- Effective organiser, influencer and networker.
- Knowledge of and ability to work to policies and procedures, including confidentiality, safeguarding, lone working, information governance and health and safety.
Skills
Essential
- Ability to communicate complex and sensitive information effectively with people at all levels by telephone, email and face to face.
- Excellent interpersonal, influencing and negotiation skills organisation skills with the ability to constructively challenge the view and practices of managers and clinicians.
- Ability to develop business cases.
- Knowledge of IT systems, including ability to use word processing skills, emails and the internet to create simple plans and reports.
- Be flexible and able to manage sudden and unexpected demands.
- Effective time management (planning and organising).
- To be a strategic thinker and planner with the ability to consider and act upon complex issues.
- To be able to prioritise own work effectively and to direct activities of others.
- Demonstrate personal accountability, emotional resilience and work well under pressure.
Experience
Essential
- Ability to demonstrate management of own caseload and prioritisation of case work.
- Able to interpret, translate and deliver key messages to patient groups.
- Good practical and conceptual knowledge of healthcare improvement methods and community level services for referral purposes.
- Experience of successfully establishing working relationships within teams across multiple locations.
Desirable
- An understanding or previous experience of working within a Primary Care organisation or a comparable not for profit agency.
- Previous experience or providing an advisory service assisting with complex patient situations which require multi agency working.
Person Specification
Qualifications
Essential
- Holds a recognised healthcare or coaching qualification (or equivalent relevant experience in motivational interviewing).
- Good standard of education with excellent literacy and numeracy skills.
- Leadership and/or management qualification (or equivalent relevant experience).
Qualities and Attributes
Essential
- Ability to follow legal, ethical, professional and organisational policies/procedures and codes of conduct.
- Ability to use own initiative, discretion and sensitivity.
- Able to get along with people from all backgrounds and communities, respecting lifestyles and diversity.
- Flexible and cooperative.
- Ability to identify risk and assess/manage risk when working with individuals and lone working.
- Sensitive and empathetic in distressing situations.
- Able to provide leadership and to finish work tasks.
- Problem solving and analytical skills.
- Ability to maintain confidentiality.
- Professional calm and efficient manner.
- Effective organiser, influencer and networker.
- Knowledge of and ability to work to policies and procedures, including confidentiality, safeguarding, lone working, information governance and health and safety.
Skills
Essential
- Ability to communicate complex and sensitive information effectively with people at all levels by telephone, email and face to face.
- Excellent interpersonal, influencing and negotiation skills organisation skills with the ability to constructively challenge the view and practices of managers and clinicians.
- Ability to develop business cases.
- Knowledge of IT systems, including ability to use word processing skills, emails and the internet to create simple plans and reports.
- Be flexible and able to manage sudden and unexpected demands.
- Effective time management (planning and organising).
- To be a strategic thinker and planner with the ability to consider and act upon complex issues.
- To be able to prioritise own work effectively and to direct activities of others.
- Demonstrate personal accountability, emotional resilience and work well under pressure.
Experience
Essential
- Ability to demonstrate management of own caseload and prioritisation of case work.
- Able to interpret, translate and deliver key messages to patient groups.
- Good practical and conceptual knowledge of healthcare improvement methods and community level services for referral purposes.
- Experience of successfully establishing working relationships within teams across multiple locations.
Desirable
- An understanding or previous experience of working within a Primary Care organisation or a comparable not for profit agency.
- Previous experience or providing an advisory service assisting with complex patient situations which require multi agency working.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
