Job summary
Join our Communication and Engagement Team
An exciting opportunity has opened to join our team at Coventry and Rugby GP Alliance as a Communication and Engagement Support Officer, where your communication skills and creative energy will help shape the future of healthcare collaboration.
Youll play a pivotal role in amplifying our message, supporting engagement, and our strategic goals with flair and purpose.
In this role, youll have the opportunity to
- Craft compelling communications that take complex information and make it meaningful for our audience
- Support engagement across internal and external audiences
- Collaborate with passionate professionals who care deeply about making a difference
- Contribute to a culture that values creativity, inclusion, and excellence
Specifically, we are looking for someone who has
- Strong attention to detail
- Ability to tailor written communication for diverse audiences
- Able to multi-task to meet competing deadlines
- Website content management experience
If youre excited by the prospect of tackling new challenges, and collaborating with a dynamic team, we would love to hear from you.
This role does not meet the criteria for visa sponsorship under the Skilled Worker route. Therefore, we are unable to offer sponsorship.
Advert may close earlier than advertised should we receive the maximum number of applications before the closing date.
We thank all applicants for their interest, however, only those selected for an interview will be contacted.
Main duties of the job
There is lots to be proud of in local NHS services and this role is instrumental in helping keep our staff, service users and public up-to-date and involved in everything happening. You'll do this by producing an excellent standard of written work, creative social media and digital communications and supporting a co-production approach in everything we do.
- Support content management and creation across CRGPA digital platforms, social media and newsletters promoting CRGPAs brand and key messages.
- Develop tailored and engaging project communications and marketing materials for CRGPA by applying best practice in communications to strengthen internal and external communication, while contributing to CRGPAs growth and brand development
- Manage internal communications, responding to any incoming enquiries and supporting staff and stakeholder engagement.
About us
At Coventry and Rugby GP Alliance, we pride ourselves on fostering a culture of innovation, growth, and continuous learning. As a member of our team, youll have the opportunity to work alongside talented professionals who are committed to delivering excellence and driving positive change within our industry.
We take pride in offering a robust range of benefits to support our employees, including
- Annual Leave - Enjoy 27 days of annual leave for full-time employees, in addition to bank holidays.
- Sick Pay - Our enhanced sick pay policy ensures you are supported during times of illness.
- Pension Scheme - Access to the NHS pension scheme to secure your financial future.
- Enhanced Maternity Leave - We provide generous maternity leave to support new parents.
- Paternity Leave - We also offer paternity leave to allow new fathers to bond with their newborns.
- Blue Light Discounts - Take advantage of exclusive discounts available for our staff. After probation you can make a expense claim for the price of your blue light discount card and receive full reimbursement
- Employee Assistance Network - Access support through our employee advice network for personal and professional challenges 365 days a year 24/7
- Internal Awards: We recognize and celebrate the achievements of our staff through internal awards.
- Exclusive Discounts - Benefit from a variety of discounts that enhance your overall employee experience.
We are committed to creating a supportive and rewarding work environment for all our employees.
Job description
Job responsibilities
Key Responsibilities
- Support content management and creation across CRGPA digital platforms,
social media and newsletters promoting CRGPAs brand and key messages.
- Develop tailored & engaging project communications and marketing
materials for CRGPA by applying best practice in communications to strengthen
internal and external communication, while contributing to CRGPAs growth and
brand development
- Manage internal communications, responding to any incoming enquiries and
supporting staff and stakeholder engagement.
- Support senior leadership in communicating CRGPA news, achievements,
initiatives and services developments across appropriate channels ensuring
messages are received by relevant audiences.
- Using Canva and other software to create professional marketing
materials, liaising with suppliers for printing and merchandise needs.
- Assist with planning and delivery of quarterly company meetings and
events organised by senior leadership teams, including identifying suitable
venues, catering and setting agendas.
- Undertake administrative tasks, commensurate with the role and to support
the needs of the business
- Demonstrate initiative and self motivation by independently managing
workload, setting properties effective and ensuring timely delivery of tasks
- Support in monitoring and evaluating communications and engagement
activity to ensure agreed standards and targets are achieved
- Manage and maintain positive relationships with stakeholders, partners
and staff, adhering to the principles of confidentiality when handling
sensitive information
Job description
Job responsibilities
Key Responsibilities
- Support content management and creation across CRGPA digital platforms,
social media and newsletters promoting CRGPAs brand and key messages.
- Develop tailored & engaging project communications and marketing
materials for CRGPA by applying best practice in communications to strengthen
internal and external communication, while contributing to CRGPAs growth and
brand development
- Manage internal communications, responding to any incoming enquiries and
supporting staff and stakeholder engagement.
- Support senior leadership in communicating CRGPA news, achievements,
initiatives and services developments across appropriate channels ensuring
messages are received by relevant audiences.
- Using Canva and other software to create professional marketing
materials, liaising with suppliers for printing and merchandise needs.
- Assist with planning and delivery of quarterly company meetings and
events organised by senior leadership teams, including identifying suitable
venues, catering and setting agendas.
- Undertake administrative tasks, commensurate with the role and to support
the needs of the business
- Demonstrate initiative and self motivation by independently managing
workload, setting properties effective and ensuring timely delivery of tasks
- Support in monitoring and evaluating communications and engagement
activity to ensure agreed standards and targets are achieved
- Manage and maintain positive relationships with stakeholders, partners
and staff, adhering to the principles of confidentiality when handling
sensitive information
Person Specification
Experience
Essential
- Excellent written and verbal communication skills.
- Strong copywriting and storytelling ability.
- Ability to simplify complex information for diverse audiences.
- Proficiency in Microsoft Office, Canva, and Adobe Creative Suite.
- Knowledge of content management systems and analytics tools.
- Strong organizational skills and ability to manage multiple projects.
Desirable
- Experience of working in a healthcare environment
- Experience working within a communications or engagement function (agency or in-house)
- Experience of working with designers, printers, and photographers
- Knowledge of GDPR and NHS communications standards.
Qualifications
Essential
- English Literature/English Language GSE, C or above
Desirable
- Degree level qualification in a communication, digital, design or engagement-related subject, or equivalent experience in communications field
- English Literature A-level or above
Skills and Attributes
Essential
- Hard working, enthusiastic and creative; able to operate with a can do attitude, focused on providing people with help, support and solutions to problems.
- Able to prioritize, plan and remain efficient and organized, while dealing with a range of competing demands under pressure
- Creative, enthusiastic, and proactive.
- Able to work independently and as part of a team.
- Adaptable and resilient under pressure.
- Committed to CRGPAs values of equity, collaboration, and innovation.
Person Specification
Experience
Essential
- Excellent written and verbal communication skills.
- Strong copywriting and storytelling ability.
- Ability to simplify complex information for diverse audiences.
- Proficiency in Microsoft Office, Canva, and Adobe Creative Suite.
- Knowledge of content management systems and analytics tools.
- Strong organizational skills and ability to manage multiple projects.
Desirable
- Experience of working in a healthcare environment
- Experience working within a communications or engagement function (agency or in-house)
- Experience of working with designers, printers, and photographers
- Knowledge of GDPR and NHS communications standards.
Qualifications
Essential
- English Literature/English Language GSE, C or above
Desirable
- Degree level qualification in a communication, digital, design or engagement-related subject, or equivalent experience in communications field
- English Literature A-level or above
Skills and Attributes
Essential
- Hard working, enthusiastic and creative; able to operate with a can do attitude, focused on providing people with help, support and solutions to problems.
- Able to prioritize, plan and remain efficient and organized, while dealing with a range of competing demands under pressure
- Creative, enthusiastic, and proactive.
- Able to work independently and as part of a team.
- Adaptable and resilient under pressure.
- Committed to CRGPAs values of equity, collaboration, and innovation.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
