Job summary
Are you looking to contribute your skills in a dynamic and
supportive environment? A fantastic opportunity to join our Corporate,
Governance team and be a part of the overall vision of Coventry & Rugby GP
Alliance has become available, and we are currently seeking a driven and
dedicated individual to fill the role of Governance Administrator and Office
Manager.
Our Governance Administrator plays a vital role as part of a
busy team. In this position, you will support us with achieving our goals,
while also contributing to the overall success of our organisation. This role
will primarily involve providing administrative support to the Governance
Management team ensuring the efficient operation of Board and Committee
meetings, , quality improvement initiatives, and compliance activities.
At Coventry and Rugby GP Alliance, we pride ourselves on
fostering a culture of innovation, growth, and continuous learning. As a member
of our team, youll have the opportunity to work alongside talented
professionals who are committed to delivering excellence and driving positive
change within our industry.
We are committed to creating a supportive and rewarding work
environment for all our employees.
If youre excited by the prospect of tackling new
challenges, collaborating with a dynamic team, and helping shape the future of
our organisation, we would love to hear from you! Apply today and take the
first step toward an exciting new chapter in your career.
Main duties of the job
This position offers an excellent opportunity for someone
with strong administrative skills and an interest in developing a career in
healthcare quality and compliance.
In your role as Governance Administrator and Office Manager,
your key responsibilities are:
1. Documentation
Management:
2. Meeting
Support:
3. Compliance
Tracking:
4. Quality
Improvement Assistance:
5. Communication
and Coordination:
6. Office
Management
About us
Coventry & Rugby GP Alliance (CRGPA)
Coventry & Rugby GP Alliance is a private
company limited by shares, wholly owned by local Coventry and Rugby GP
practices. As a GP led organisation, we represent 54 GP practice shareholders
and deliver services across all of Coventry and Warwickshire.
We pride ourselves on
fostering a culture of innovation, growth, and continuous learning.
We take pride in offering a robust range of benefits to
support our employees, including:
-
Annual Leave: Enjoy 27 days of annual
leave for full-time employees, in addition to bank holidays.
-
Sick Pay: Our enhanced sick pay policy
ensures you are supported during times of illness.
-
Pension Scheme: Access to the NHS pension
scheme to secure your financial future.
-
Enhanced Maternity Leave: We provide
generous maternity leave to support new parents.
-
Paternity Leave: We also offer paternity
leave to allow new fathers to bond with their new born.
-
Blue Light Discounts: Take advantage of
exclusive discounts available for our staff. After probation you can make a
expense claim for the price of your blue light discount card and receive full
reimbursement!
-
Employee Assistance Network: Access support
through our employee advice network for personal and professional challenges
365 days a year 24/7.
-
Job description
Job responsibilities
JOB PURPOSE
We are currently seeking a detail-oriented and organized individual to join our team as a Governance Administrator and Office Manager with a focus on supporting clinical and corporate governance functions. This role will primarily involve providing administrative support to the Governance Management team ensuring the efficient operation of Board and Committee meetings, , quality improvement initiatives, and compliance activities. This position offers an excellent opportunity for someone with strong administrative skills and an interest in developing a career in healthcare quality and compliance.
KEY RESPONSIBILITIES
In your role as Governance Administrator and Office Manager, your key responsibilities are
- Documentation Management
Maintain accurate and up-to-date records of clinical governance documents, policies, and procedures.
Work with and support with administering systems such as PolicyStat, Datix and Bluestream.
Assist the Governance Management team in organising and archiving meeting minutes, reports, and other governance-related materials.
- Meeting Support
Coordinate logistics for meetings, including scheduling, room bookings, and agenda preparation.
Attend meetings to record accurate minutes, track action items, and provide administrative support as needed.
Assist in following up on action items and ensuring timely completion of tasks with all involved.
- Compliance Tracking
Monitor compliance with regulatory requirements, accreditation standards, and organisational policies related to clinical governance.
Assist in maintaining compliance calendars, tracking deadlines, and coordinating compliance activities.
Support the preparation of audit materials and documentation for regulatory inspections, including liaising with individuals to ensure adherence to the audit schedule.
- Quality Improvement Assistance:
Help coordinate quality improvement activities, including patient engagement and feedback, and CQC preparations and outcomes.
Support the dissemination of best practice and educational resources to clinical staff.
- Communication and Coordination
Facilitate communication channels for sharing governance updates, meeting schedules, and important announcements.
Respond to enquiries and requests for information in a timely and professional manner.
6. Office Management
Maintain office efficiency by maintaining appearance of common areas, organising procedures, handling correspondence including telephone calls, managing filing systems, and overseeing supplies and equipment.
Oversee the day-to-day activities of the office as the main point of contact in the reception area, keeping management informed of performance with routine and requested reporting.
Provide direct administrative supports as needed, including scheduling appointments, meetings, and events, maintaining filing system, mailing and shipping packages, and updating contact database.
Oversee and maintain an asset log of office equipment for uninterrupted function, identify and fulfil office supply needs, maintain, and manage suppliers/contractors.
Manage all aspects of the offices space/infrastructure planning (moves, adds, and changes to workstations) and provide answers, resources, and solutions as requested.
Oversee the guest experience and ensure a personal, friendly experience for anyone coming into the office, and maintain complete accessibility in both availability and warmth of character.
This is not an exhaustive list and other duties may be require
Job description
Job responsibilities
JOB PURPOSE
We are currently seeking a detail-oriented and organized individual to join our team as a Governance Administrator and Office Manager with a focus on supporting clinical and corporate governance functions. This role will primarily involve providing administrative support to the Governance Management team ensuring the efficient operation of Board and Committee meetings, , quality improvement initiatives, and compliance activities. This position offers an excellent opportunity for someone with strong administrative skills and an interest in developing a career in healthcare quality and compliance.
KEY RESPONSIBILITIES
In your role as Governance Administrator and Office Manager, your key responsibilities are
- Documentation Management
Maintain accurate and up-to-date records of clinical governance documents, policies, and procedures.
Work with and support with administering systems such as PolicyStat, Datix and Bluestream.
Assist the Governance Management team in organising and archiving meeting minutes, reports, and other governance-related materials.
- Meeting Support
Coordinate logistics for meetings, including scheduling, room bookings, and agenda preparation.
Attend meetings to record accurate minutes, track action items, and provide administrative support as needed.
Assist in following up on action items and ensuring timely completion of tasks with all involved.
- Compliance Tracking
Monitor compliance with regulatory requirements, accreditation standards, and organisational policies related to clinical governance.
Assist in maintaining compliance calendars, tracking deadlines, and coordinating compliance activities.
Support the preparation of audit materials and documentation for regulatory inspections, including liaising with individuals to ensure adherence to the audit schedule.
- Quality Improvement Assistance:
Help coordinate quality improvement activities, including patient engagement and feedback, and CQC preparations and outcomes.
Support the dissemination of best practice and educational resources to clinical staff.
- Communication and Coordination
Facilitate communication channels for sharing governance updates, meeting schedules, and important announcements.
Respond to enquiries and requests for information in a timely and professional manner.
6. Office Management
Maintain office efficiency by maintaining appearance of common areas, organising procedures, handling correspondence including telephone calls, managing filing systems, and overseeing supplies and equipment.
Oversee the day-to-day activities of the office as the main point of contact in the reception area, keeping management informed of performance with routine and requested reporting.
Provide direct administrative supports as needed, including scheduling appointments, meetings, and events, maintaining filing system, mailing and shipping packages, and updating contact database.
Oversee and maintain an asset log of office equipment for uninterrupted function, identify and fulfil office supply needs, maintain, and manage suppliers/contractors.
Manage all aspects of the offices space/infrastructure planning (moves, adds, and changes to workstations) and provide answers, resources, and solutions as requested.
Oversee the guest experience and ensure a personal, friendly experience for anyone coming into the office, and maintain complete accessibility in both availability and warmth of character.
This is not an exhaustive list and other duties may be require
Person Specification
Experience
Essential
- PC literate with competency in Microsoft office applications
- Customer service experience
- Previous administration experience
- Experience of Diary Management
Desirable
- Equipment procurement experience
- Purchasing and ordering experience
- Previous experience of governance roles
Qualifications
Essential
- Good standard of English, at least GCSE at a higher grade or
- Equivalent.
- Numerate and able to work with data at least GCSE maths at a higher grade or equivalent.
Desirable
- NVQ or equivalent in Administration
Person Specification
Experience
Essential
- PC literate with competency in Microsoft office applications
- Customer service experience
- Previous administration experience
- Experience of Diary Management
Desirable
- Equipment procurement experience
- Purchasing and ordering experience
- Previous experience of governance roles
Qualifications
Essential
- Good standard of English, at least GCSE at a higher grade or
- Equivalent.
- Numerate and able to work with data at least GCSE maths at a higher grade or equivalent.
Desirable
- NVQ or equivalent in Administration
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
