Job summary
The Patient
Safety Collaborative Team leads on the delivery of quality improvement (QI)
programmes in line with NHS Englands National Patient Safety Strategy. This
includes working primarily with local NHS organisations to support teams to
undertake QI projects to improve outcomes for patients, families, and carers.
The team is currently working on five national patient safety improvement
programmes including maternity and neonatal safety, Marthas Rule, medicines
safety, perinatal culture and leadership and Avoiding Brain Injuries in
Childbirth (ABC).
The
Advisor will be responsible for supporting the clinical faculty and Maternity
Clinical Improvement Lead, primarily by organising and co-ordinating on-site
training and site visits and providing hands-on QI support to the health and
social care teams we work with, being able to translate QI methodology into
practice, and working as a key member of the PSC Team. You will both be
confident supporting teams with a variety of QI interventions, and willing to
develop your QI teaching skills.
Main duties of the job
The
Advisor will provide project management support to ensure successful project
delivery with measurable outcomes, ensuring compliance with
corporate and organisational requirements for project delivery and achievement
of the desired outcomes for the programme.
The
postholder will be required to work flexibly and adapt to the changing needs of
the patient safety team and wider organisation. This may include working on
consulting projects such as bid writing and proposal development to delivery of
costed projects for a range of NHS and social care partners.
Given the range of
projects, the post will be varied in nature and would suit someone who enjoys
working on different types of projects. However, post-holders will be required
to:
-
Show adaptability to different types of work
-
Take a flexible approach, recognising that projects, activities and
tasks will be varied
-
Demonstrate an aptitude for learning about new areas quickly
-
Write reports to a high standard in different styles for different
purposes and audiences
-
Engage with project stakeholders and demonstrate an ability to build
excellent working relationships
-
Monitor timely project progress and ensure successful completion of
projects
-
Track progress of ongoing service improvements to agreed timescales and
produce monthly highlight reports
-
Support on-site training, across the East of England region
About us
About Health Innovation East
Great ideas only make a difference for our health
when they are put into practice.
We are one of 15 regional Health Innovation
Networks that support the introduction of innovative technologies, devices and
care pathways to transform health and care.
Health Innovation East, the innovation arm of the
NHS in the region, comprises of a team of over 60 clinicians, data scientists,
life sciences industry experts and skilled programme leaders passionate about
helping the best innovations in health and care reach the people, places and
problems where they bring the most benefit.
Health Innovation East is fully committed to being an inclusive
employer, affording equity of opportunity and welcoming applicants from broad
and diverse backgrounds.
Staff at Health Innovation East have come together to co-produce our
values and expected behaviours. Our values focus on providing trusted
expertise, being inclusive, kind and collaborative in all our working
relationships and implementing innovations that truly matter to our communities
and partners.
We
are looking for colleagues who share not only our values but also our
enthusiasm and commitment to making a difference for our communities. We are
united by being dynamic, curious, creative and adaptable. We appreciate the
value of evidence and also enjoy trying new and different approaches to solving
problems and are comfortable with ambiguity and unanticipated challenges.
Job description
Job responsibilities
Key responsibilities
To
deliver on projects under the supervision of the Maternity Clinical Improvement
Lead, clinical faculty and the Director of Programmes and Quality Improvement.
This may involve any of the combination of elements:
o
Organising
and co-ordinating on-site training and site visits, this will involve liaising
with hospital teams, venues and catering suppliers.
o
Provide practical hands-on support to teams undertaking QI projects
o
Provide
training in QI methodologies to build local capacity and capability, supporting
teams to deliver sustainable projects.
o
Promote
improvement work being underpinned by latest evidence, demonstrating impact and
effectiveness through well-defined measures and outcomes.
o
Support
the team to build the will for change and engage stakeholders.
o
Model
a collaborative and influencing style of working, negotiating with others to
achieve the best outcomes.
o
Support
teams to analyse their data and use the findings to inform local project,
process change and redesign.
o
Collate
complex information about QI projects and contribute to presentations to be
delivered to stakeholders in a formal setting, such as regional networks and
learning events.
Across all
our projects, the following core responsibilities apply:
-
Writing
monthly internal highlight reports.
-
Maintaining
and updating project plans (including key milestones, risks, assumptions,
issues and dependencies) and escalating concerns to the programme manager as
appropriate.
-
Developing
excellent working relationships with the client and other external stakeholders
as required.
-
You
may also be asked to support bid writing and developing compelling proposals
for paid work.
Job description
Job responsibilities
Key responsibilities
To
deliver on projects under the supervision of the Maternity Clinical Improvement
Lead, clinical faculty and the Director of Programmes and Quality Improvement.
This may involve any of the combination of elements:
o
Organising
and co-ordinating on-site training and site visits, this will involve liaising
with hospital teams, venues and catering suppliers.
o
Provide practical hands-on support to teams undertaking QI projects
o
Provide
training in QI methodologies to build local capacity and capability, supporting
teams to deliver sustainable projects.
o
Promote
improvement work being underpinned by latest evidence, demonstrating impact and
effectiveness through well-defined measures and outcomes.
o
Support
the team to build the will for change and engage stakeholders.
o
Model
a collaborative and influencing style of working, negotiating with others to
achieve the best outcomes.
o
Support
teams to analyse their data and use the findings to inform local project,
process change and redesign.
o
Collate
complex information about QI projects and contribute to presentations to be
delivered to stakeholders in a formal setting, such as regional networks and
learning events.
Across all
our projects, the following core responsibilities apply:
-
Writing
monthly internal highlight reports.
-
Maintaining
and updating project plans (including key milestones, risks, assumptions,
issues and dependencies) and escalating concerns to the programme manager as
appropriate.
-
Developing
excellent working relationships with the client and other external stakeholders
as required.
-
You
may also be asked to support bid writing and developing compelling proposals
for paid work.
Person Specification
Qualifications
Essential
- Educated to degree level in relevant subject, or with equivalent experience in healthcare.
- Evidence of quality improvement qualification, learning or demonstrable experience.
Experience
Essential
- Good working knowledge of improvement methodologies and application within health and/or social care settings.
- Robust project and programme management including using recognised project management approaches
- Report writing for a range of audiences
- Presenting to a range of audiences
Disposition/Aptitude
Essential
- Flexibility and adaptability for different kinds of projects, tasks and activities
- Evidence of the ability to work with teams in developing quality improvement projects.
- Ability to develop good relationships with senior colleagues internal and external to the organisation
- Ability to maintain credibility of self and the team
- Ability to work flexibly (hours of work and duties) both autonomously and within a small team
Knowledge and Understanding
Essential
- Good working knowledge of improvement methodologies and application within health and/or social care settings.
- Good working knowledge of project management and risk management best practice.
Skills
Essential
- Strong written and verbal communication skills and the ability to adapt and appeal to various audiences.
- Ability to manage own workload and prioritise work in response to changing requirements and demands
- Good organisational skills and attention to detail, with the ability to multitask and work to strict deadlines
- Proficient in use of a range of IT software, including MS Word, Excel and PowerPoint
- Good communication skills ability to receive and understand complex information, summarise and disseminate to varied audiences
- Ability to develop strong working relationships with a wide range of stakeholders
- Ability to regularly travel within region
Person Specification
Qualifications
Essential
- Educated to degree level in relevant subject, or with equivalent experience in healthcare.
- Evidence of quality improvement qualification, learning or demonstrable experience.
Experience
Essential
- Good working knowledge of improvement methodologies and application within health and/or social care settings.
- Robust project and programme management including using recognised project management approaches
- Report writing for a range of audiences
- Presenting to a range of audiences
Disposition/Aptitude
Essential
- Flexibility and adaptability for different kinds of projects, tasks and activities
- Evidence of the ability to work with teams in developing quality improvement projects.
- Ability to develop good relationships with senior colleagues internal and external to the organisation
- Ability to maintain credibility of self and the team
- Ability to work flexibly (hours of work and duties) both autonomously and within a small team
Knowledge and Understanding
Essential
- Good working knowledge of improvement methodologies and application within health and/or social care settings.
- Good working knowledge of project management and risk management best practice.
Skills
Essential
- Strong written and verbal communication skills and the ability to adapt and appeal to various audiences.
- Ability to manage own workload and prioritise work in response to changing requirements and demands
- Good organisational skills and attention to detail, with the ability to multitask and work to strict deadlines
- Proficient in use of a range of IT software, including MS Word, Excel and PowerPoint
- Good communication skills ability to receive and understand complex information, summarise and disseminate to varied audiences
- Ability to develop strong working relationships with a wide range of stakeholders
- Ability to regularly travel within region
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
