Job summary
About Health Innovation East:
At Health Innovation East we believe that great
ideas only make a difference for our health when they are put into practice.
Health Innovation East is the innovation arm of the NHS in the East of England,
and we are one of 15 regional Health Innovation Networks that support the
introduction of innovative technologies, devices and care pathways to transform
health and care. Our team of clinicians, clinical scientists,
commercial and NHS experts work with pioneering start-ups, universities, global
corporates and the NHS to ensure that the best innovations in health and care
reach the people and places where they deliver the most benefit. We also have a
growing team of specialist programme managers, experts in real world evidence
and data scientists who support the specialist work increasingly needed to
deliver todays world of technology-enabled patient care.
Role purpose:
The post holder will be part of the Health Informatics team
at Health Innovation East, which designs and delivers secure, impactful data
solutions that help healthcare, research, and life sciences organisations
unlock the full potential of health data for patient benefit. Our team solves
complex data challenges while upholding the highest standards of security,
ethics, and public confidence to enable data-driven research and improve
patient outcomes.
Main duties of the job
This Team Administrator role sits within the Business Operations function of the Health Informatics team and is essential to the smooth running of the teams daily operations. The role provides vital administrative support and serves as a key point of contact for both internal and external stakeholders.
Key responsibilities:
As a Team Administrator the post holder will:
- Provide general administrative support to the Health Informatics Team
- Organise and coordinate meetings, capturing accurate, detailed minutes that reflect complex, technical discussions and nuanced terminology.
- Distribute clear and concise follow-up communications, outlining key decisions, action items, and timelines to ensure accountability and continuity.
- Maintain accurate records, files, and team documentation
- Maintain and update internal systems, documentation, and workflows to support operational efficiency
- Manage team calendars, inboxes, and correspondence
- Assist with ordering supplies, processing invoices, and tracking expenses
- Proactively identify and implement improvements to administrative processes and team operations.
- Organise team events, accommodation and travel arrangements
- Support recruitment and onboarding processes for new team members
- Remain flexible to pick up ad hoc, sometimes urgent tasks, as required and reprioritise existing workload accordingly
- Undertake any additional administrative tasks as required
About us
Benefits of working at Health Innovation East
As part of the benefits package,
Health Innovation Easts employees are entitled to 27 days of annual leave plus
bank holidays (pro rata for less than whole time equivalent) and are offered a
company pension (employer contribution up to 10% of annual salary), life
insurance (on completion of a probationary period) as well as a cycle to work
scheme. In addition, all employees have unlimited access to the companys
well-being programme which is externally provided and fully confidential. Team
members on secondment will remain on their employers terms and conditions.
Job description
Job responsibilities
As a Team Administrator the post holder will:
- Provide general administrative support to the Health Informatics Team
- Organise and coordinate meetings, capturing accurate, detailed minutes that reflect complex, technical discussions and nuanced terminology.
- Distribute clear and concise follow-up communications, outlining key decisions, action items, and timelines to ensure accountability and continuity.
- Maintain accurate records, files, and team documentation
- Maintain and update internal systems, documentation, and workflows to support operational efficiency
- Manage team calendars, inboxes, and correspondence
- Assist with ordering supplies, processing invoices, and tracking expenses
- Proactively identify and implement improvements to administrative processes and team operations.
- Organise team events, accommodation and travel arrangements
- Support recruitment and onboarding processes for new team members
- Remain flexible to pick up ad hoc, sometimes urgent tasks, as required and reprioritise existing workload accordingly
- Undertake any additional administrative tasks as required
Key relationships and working with others
The ability to develop good working relationships and change communication style for different audiences
Act as a liaison between the Health Informatics team and wider business functions (HR & Finance), ensuring clear and timely communication.
Corporate duties:
- Support the organisation in creating an environment that values risk management and promotes the highest standards of health and safety for Health Innovation Easts employees, supported by policies and procedures as appropriate
- Comply with current data protection laws and company data protection policy and procedures
- Support the organisation in developing a collaborative working environment and a culture of innovation and positive leadership, participating in the appraisal process, as required
- Promote Equal Opportunities and affirm that staff, colleagues, patients and others who encounter Health Innovation East are afforded equality of treatment and opportunities.
- Observe Health Innovation Easts Equality and Diversity policy in every aspect of your work, avoiding any behaviour which discriminates against colleagues, potential employees, patients or clients on any grounds
- Work with others appropriately to achieve organisational goals
- Comply with the Health Innovation East values and behaviours
Job description
Job responsibilities
As a Team Administrator the post holder will:
- Provide general administrative support to the Health Informatics Team
- Organise and coordinate meetings, capturing accurate, detailed minutes that reflect complex, technical discussions and nuanced terminology.
- Distribute clear and concise follow-up communications, outlining key decisions, action items, and timelines to ensure accountability and continuity.
- Maintain accurate records, files, and team documentation
- Maintain and update internal systems, documentation, and workflows to support operational efficiency
- Manage team calendars, inboxes, and correspondence
- Assist with ordering supplies, processing invoices, and tracking expenses
- Proactively identify and implement improvements to administrative processes and team operations.
- Organise team events, accommodation and travel arrangements
- Support recruitment and onboarding processes for new team members
- Remain flexible to pick up ad hoc, sometimes urgent tasks, as required and reprioritise existing workload accordingly
- Undertake any additional administrative tasks as required
Key relationships and working with others
The ability to develop good working relationships and change communication style for different audiences
Act as a liaison between the Health Informatics team and wider business functions (HR & Finance), ensuring clear and timely communication.
Corporate duties:
- Support the organisation in creating an environment that values risk management and promotes the highest standards of health and safety for Health Innovation Easts employees, supported by policies and procedures as appropriate
- Comply with current data protection laws and company data protection policy and procedures
- Support the organisation in developing a collaborative working environment and a culture of innovation and positive leadership, participating in the appraisal process, as required
- Promote Equal Opportunities and affirm that staff, colleagues, patients and others who encounter Health Innovation East are afforded equality of treatment and opportunities.
- Observe Health Innovation Easts Equality and Diversity policy in every aspect of your work, avoiding any behaviour which discriminates against colleagues, potential employees, patients or clients on any grounds
- Work with others appropriately to achieve organisational goals
- Comply with the Health Innovation East values and behaviours
Person Specification
Qualifications
Essential
- Educated to degree level, or previous equivalent level experience in an administrative or coordination role
Disposition/Aptitude
Essential
- Comfortable with working in a fast-paced and sometimes ambiguous environment
- Willingness to support colleagues by sharing tasks and re-prioritising as needed to meet collective goals
Experience
Essential
- Familiarity with document management and collaboration tools (e.g., SharePoint, Microsoft Teams)
Desirable
- Understanding of information/data governance
Skills
Essential
- Excellent organisational and time management skills
- Ability to work independently and as part of a team
- Proficiency in Microsoft Office and other relevant tools
- Strong attention to detail and accuracy
- Calendar management across multiple calendars
Person Specification
Qualifications
Essential
- Educated to degree level, or previous equivalent level experience in an administrative or coordination role
Disposition/Aptitude
Essential
- Comfortable with working in a fast-paced and sometimes ambiguous environment
- Willingness to support colleagues by sharing tasks and re-prioritising as needed to meet collective goals
Experience
Essential
- Familiarity with document management and collaboration tools (e.g., SharePoint, Microsoft Teams)
Desirable
- Understanding of information/data governance
Skills
Essential
- Excellent organisational and time management skills
- Ability to work independently and as part of a team
- Proficiency in Microsoft Office and other relevant tools
- Strong attention to detail and accuracy
- Calendar management across multiple calendars
