Job summary
Stop Smoking Service Manager
Location: Southampton Contract: Full time (40 hours)
Salary: £40,000 Closing date: 21st December 2025
Interview date: Week commencing 5th January 2026
Solutions4Health is seeking an experienced and motivated Service Manager to lead our Southampton Smokefree Solutions service, delivering high-quality stop smoking support across the city.
You will oversee day-to-day service operations, manage a team of Advisors and Quitline staff, and work closely with Primary Care Networks, pharmacies, GPs, commissioners and community partners. The role includes data monitoring and NHS Digital reporting, delivering practitioner training, supporting quality assurance, and coordinating local and national public health campaigns.
We are looking for someone with strong leadership skills, experience in public health or community-based services, excellent communication abilities and a commitment to reducing health inequalities. Flexibility and the ability to travel across Southampton are essential.
If you’re passionate about improving health outcomes and driving innovative service delivery, we’d love to hear from you.
Apply now to help create a healthier, smoke-free Southampton.
Main duties of the job
Lead the day-to-day operational management of the Southampton Smokefree Solutions service.
Line-manage the Project Coordinator and Stop Smoking Advisors, including recruitment, induction, supervision, retention and annual appraisal.
Ensure staff have clear objectives, personal development plans and access to ongoing professional development.
Manage service rotas, ensuring clinic coverage and effective use of advisor time.
Oversee the delivery of Quitline services, including management of dedicated Quitline staff.
Develop, coordinate and implement innovative approaches to increase quit rates, particularly in targeted and deprived communities.
Build and maintain effective working relationships with GPs, pharmacies, PCNs, community and voluntary organisations, and statutory partners.
Represent the service at local strategic meetings and contribute to citywide tobacco control initiatives.
Lead the management of Level 2 pharmacy contracts across Southampton.
Provide advice, support and quality assurance to practitioners delivering stop smoking interventions within wider health and community settings.
Collect, collate and quality-assure smoking cessation data from practitioners across the city.
Produce regular reports on service performance, outcomes and activities for commissioners and internal stakeholders.
Monitor advisor performance to ensure compliance with standards and achievement of KPIs.
Deliver Level 2 stop smoking training, update training and Very Brief Advice (VBA) training.
Provide CPD opportunities, coaching, support and development to practitioners across the city.
Develop and implement marketing and promotional strategies for smoking cessation interventions.
Lead and coordinate local and national public health campaigns across Southampton.
Support and coordinate community outreach, events and swap-to-stop initiatives
Ensure effective communication and timely information flow within the service and to external partners.
Carry out any reasonable duties aligned to the role and service needs.
Order and manage appropriate resources, ensuring expenditure is agreed with the Programme Director/Clinical Lead.
Maintain safe and appropriate storage of resources, ensuring value for money and minimising waste
About us
Solutions4Health are an innovative company with a passion and a track record for tackling health inequalities. We provide a one stop solution for commissioners accountable for outcome focused integrated Public Health services.
Successful applicants will be required to undergo a DBS check at the appropriate level.
Applicants must be eligible to work in the UK, as we do not sponsor work permits and outside work permits are not accepted as proof of a right to work in the UK.
We encourage applicants meeting the criteria for the role regardless of age, disability, gender, orientation, race, religion, or ethnicity.
Solutions4health are a disability confident employer. If you require any reasonable adjustments, either at application or interview stage, please contact our HR team.
Job description
Job responsibilities
Stop Smoking Service Manager
Location: Southampton Contract: Full time (40 hours)
Salary: £40,000 Closing date: 21st December 2025
Interview date: Week commencing 5th January 2026
Solutions4Health is seeking an experienced and motivated Service Manager to lead our Southampton Smokefree Solutions service, delivering high-quality stop smoking support across the city.
You will oversee day-to-day service operations, manage a team of Advisors and Quitline staff, and work closely with Primary Care Networks, pharmacies, GPs, commissioners and community partners. The role includes data monitoring and NHS Digital reporting, delivering practitioner training, supporting quality assurance, and coordinating local and national public health campaigns.
We are looking for someone with strong leadership skills, experience in public health or community-based services, excellent communication abilities and a commitment to reducing health inequalities. Flexibility and the ability to travel across Southampton are essential.
If you’re passionate about improving health outcomes and driving innovative service delivery, we’d love to hear from you.
Apply now to help create a healthier, smoke-free Southampton.
Job description
Job responsibilities
Stop Smoking Service Manager
Location: Southampton Contract: Full time (40 hours)
Salary: £40,000 Closing date: 21st December 2025
Interview date: Week commencing 5th January 2026
Solutions4Health is seeking an experienced and motivated Service Manager to lead our Southampton Smokefree Solutions service, delivering high-quality stop smoking support across the city.
You will oversee day-to-day service operations, manage a team of Advisors and Quitline staff, and work closely with Primary Care Networks, pharmacies, GPs, commissioners and community partners. The role includes data monitoring and NHS Digital reporting, delivering practitioner training, supporting quality assurance, and coordinating local and national public health campaigns.
We are looking for someone with strong leadership skills, experience in public health or community-based services, excellent communication abilities and a commitment to reducing health inequalities. Flexibility and the ability to travel across Southampton are essential.
If you’re passionate about improving health outcomes and driving innovative service delivery, we’d love to hear from you.
Apply now to help create a healthier, smoke-free Southampton.
Person Specification
Person Specification
Essential
- Knowledge of Public Health or the wider healthcare sector acquired through a relevant degree training or equivalent experience
- Evidence of continuous professional development
- Experience of managing staff including supervision performance monitoring and development planning
- Experience in long term planning related to health strategy and policy
- Ability to analyse needs assessments public health data and evidence the reviews
- Experience of community development
- Experience implementing change in IT systems
- Experience of working with diverse communities
- Strong partnership working across statutory voluntary and third sector organisations
- Writing reports for up to and including board level consideration
- Knowledge of behaviour change models
- Knowledge of stop smoking and tobacco control policies
- Understanding of the impact of smoking on health
- Awareness of issues affecting disadvantaged communities
- Understanding of training programme development
- Competence in IT systems including spreadsheets presentation tools and databases
- Knowledge of information governance and confidentiality
- Understanding of safeguarding processes and policies
- Excellent communication and presentation skills
- Strong time management and organisational skills
- Ability to work independently and as part of a team
- Effective planning and organisational skills
- Commitment to delivering a high-quality efficient service
- Enthusiastic
- Flexible approach to working hours
- Driving licence
Desirable
- Masters degree
- Competency-based training qualification
- Experience of working within Stop Smoking Services
- Experience in marketing services
- Skills in evaluating training interventions
Person Specification
Person Specification
Essential
- Knowledge of Public Health or the wider healthcare sector acquired through a relevant degree training or equivalent experience
- Evidence of continuous professional development
- Experience of managing staff including supervision performance monitoring and development planning
- Experience in long term planning related to health strategy and policy
- Ability to analyse needs assessments public health data and evidence the reviews
- Experience of community development
- Experience implementing change in IT systems
- Experience of working with diverse communities
- Strong partnership working across statutory voluntary and third sector organisations
- Writing reports for up to and including board level consideration
- Knowledge of behaviour change models
- Knowledge of stop smoking and tobacco control policies
- Understanding of the impact of smoking on health
- Awareness of issues affecting disadvantaged communities
- Understanding of training programme development
- Competence in IT systems including spreadsheets presentation tools and databases
- Knowledge of information governance and confidentiality
- Understanding of safeguarding processes and policies
- Excellent communication and presentation skills
- Strong time management and organisational skills
- Ability to work independently and as part of a team
- Effective planning and organisational skills
- Commitment to delivering a high-quality efficient service
- Enthusiastic
- Flexible approach to working hours
- Driving licence
Desirable
- Masters degree
- Competency-based training qualification
- Experience of working within Stop Smoking Services
- Experience in marketing services
- Skills in evaluating training interventions
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
