Job summary
Solutions4Health is delighted to offer the position of Sexual Healthcare Receptionist in Herefordshire. This is a part-time role with a pro-rata salary of £16,640 based on a full-time equivalent of £24,960.
Main duties of the job
Role Summary
Solutions4Health is an innovative company with a passion and a track record for tackling health inequalities. We are looking to recruit an enthusiastic Sexual Healthcare Support Worker/Receptionist to work as part of our dynamic Integrated Sexual Health Services team in Herefordshire.
To work within our sexual health services, you need to have an open-minded and non-judgemental attitude as well as a good sense of humour.
You should be able to cope with a demanding and busy role which has periods of business and times when things are more settled. You will have initiative to work on your own and be self-motivated and resilient. Having an interest in supporting people to access care is essential and you should have a positive attitude to making sure that patients have the best care experience when they access our services.
Due to the nature of our services, you will express empathy and show patients that you are respectful of their individual lifestyles and life choices. Understanding the importance of confidentiality is key and appreciating that people access our services for a variety of reasons.
We use IT systems to book and register our patients, we communicate using emails and social media so IT skills and experience using computer systems is essential.
The post is based in our sexual health clinic in the centre of Hereford, but you may on occasions be asked to provide reception duties at our outreach services across the county. Expected hours are 25 per week.
The Hereford Team are a small, friendly team working from a city centre clinic. There will be a requirement to work occasionally from other locations within the county.
Further details can be found in the attached job description.
About us
About Us
Solutions4Health are an innovative company with a passion and a track record for tackling health inequalities. We provide a one stop solution for commissioners accountable for outcome focused integrated Public Health services.
Successful applicants will be required to undergo a DBS check at the appropriate level.
Applicants must be eligible to work in the UK, as we do not sponsor work permits and outside work permits are not accepted as proof of a right to work in the UK.
We encourage applicants meeting the criteria for the role regardless of age, disability, gender, orientation, race, religion, or ethnicity.
Solutions4health are a disability confident employer. If you require any reasonable adjustments, either at application or interview stage, please contact our HR team.
Benefits
Promoting and supporting employee well-being is at the heart of our purpose which is why we offer a range of health and wellbeing support to our teams.
Employee Assistance Programme (including 24/7 helpline access and health and wellbeing app)
Fully funded V1 HSF Health Plan - over 35 benefits at no cost to you such as contribution to dental, optical, etc and access to Perkbox providing discounts on shopping, gym membership, travel etc.
Cycle to Work scheme
Annual Leave that increases with the length of service
Job description
Job responsibilities
Solutions4Health is delighted to offer the position of Sexual Healthcare Receptionist in Herefordshire. This is a part-time role with a pro-rata salary of £16,640 based on a full-time equivalent of £24,960.
Role Summary
Solutions4Health is an innovative company with a passion and a track record for tackling health inequalities. We are looking to recruit an enthusiastic Sexual Healthcare Support Worker/Receptionist to work as part of our dynamic Integrated Sexual Health Services team in Herefordshire.
To work within our sexual health services, you need to have an open-minded and non-judgemental attitude as well as a good sense of humour.
You should be able to cope with a demanding and busy role which has periods of business and times when things are more settled. You will have initiative to work on your own and be self-motivated and resilient. Having an interest in supporting people to access care is essential and you should have a positive attitude to making sure that patients have the best care experience when they access our services.
Due to the nature of our services, you will express empathy and show patients that you are respectful of their individual lifestyles and life choices. Understanding the importance of confidentiality is key and appreciating that people access our services for a variety of reasons.
We use IT systems to book and register our patients, we communicate using emails and social media so IT skills and experience using computer systems is essential.
The post is based in our sexual health clinic in the centre of Hereford, but you may on occasions be asked to provide reception duties at our outreach services across the county. Expected hours are 25 per week.
The Hereford Team are a small, friendly team working from a city centre clinic. There will be a requirement to work occasionally from other locations within the county.
Further details can be found in the attached job description.
About Us
Solutions4Health are an innovative company with a passion and a track record for tackling health inequalities. We provide a one stop solution for commissioners accountable for outcome focused integrated Public Health services.
Successful applicants will be required to undergo a DBS check at the appropriate level.
Applicants must be eligible to work in the UK, as we do not sponsor work permits and outside work permits are not accepted as proof of a right to work in the UK.
We encourage applicants meeting the criteria for the role regardless of age, disability, gender, orientation, race, religion, or ethnicity.
Solutions4health are a disability confident employer. If you require any reasonable adjustments, either at application or interview stage, please contact our HR team.
Benefits
Promoting and supporting employee well-being is at the heart of our purpose which is why we offer a range of health and wellbeing support to our teams.
- Employee Assistance Programme (inlcuding 24/7 helpline access and health and wellbeing app)
- Fully funded V1 HSF Health Plan - over 35 benefits at no cost to you such as contribution to dental, optical, etc and access to Perkbox providing discount on shopping, gym membership, travel etc.
- Cycle to Work scheme
- Annual Leave that increases with length or service
If you think you are suitable for this role, please apply now!
Job description
Job responsibilities
Solutions4Health is delighted to offer the position of Sexual Healthcare Receptionist in Herefordshire. This is a part-time role with a pro-rata salary of £16,640 based on a full-time equivalent of £24,960.
Role Summary
Solutions4Health is an innovative company with a passion and a track record for tackling health inequalities. We are looking to recruit an enthusiastic Sexual Healthcare Support Worker/Receptionist to work as part of our dynamic Integrated Sexual Health Services team in Herefordshire.
To work within our sexual health services, you need to have an open-minded and non-judgemental attitude as well as a good sense of humour.
You should be able to cope with a demanding and busy role which has periods of business and times when things are more settled. You will have initiative to work on your own and be self-motivated and resilient. Having an interest in supporting people to access care is essential and you should have a positive attitude to making sure that patients have the best care experience when they access our services.
Due to the nature of our services, you will express empathy and show patients that you are respectful of their individual lifestyles and life choices. Understanding the importance of confidentiality is key and appreciating that people access our services for a variety of reasons.
We use IT systems to book and register our patients, we communicate using emails and social media so IT skills and experience using computer systems is essential.
The post is based in our sexual health clinic in the centre of Hereford, but you may on occasions be asked to provide reception duties at our outreach services across the county. Expected hours are 25 per week.
The Hereford Team are a small, friendly team working from a city centre clinic. There will be a requirement to work occasionally from other locations within the county.
Further details can be found in the attached job description.
About Us
Solutions4Health are an innovative company with a passion and a track record for tackling health inequalities. We provide a one stop solution for commissioners accountable for outcome focused integrated Public Health services.
Successful applicants will be required to undergo a DBS check at the appropriate level.
Applicants must be eligible to work in the UK, as we do not sponsor work permits and outside work permits are not accepted as proof of a right to work in the UK.
We encourage applicants meeting the criteria for the role regardless of age, disability, gender, orientation, race, religion, or ethnicity.
Solutions4health are a disability confident employer. If you require any reasonable adjustments, either at application or interview stage, please contact our HR team.
Benefits
Promoting and supporting employee well-being is at the heart of our purpose which is why we offer a range of health and wellbeing support to our teams.
- Employee Assistance Programme (inlcuding 24/7 helpline access and health and wellbeing app)
- Fully funded V1 HSF Health Plan - over 35 benefits at no cost to you such as contribution to dental, optical, etc and access to Perkbox providing discount on shopping, gym membership, travel etc.
- Cycle to Work scheme
- Annual Leave that increases with length or service
If you think you are suitable for this role, please apply now!
Person Specification
Qualification
Essential
- Secondary Education
- Willing to develop within the health and care NVQ framework
- Demonstrable literacy and numeracy skills
Desirable
- NVQ level 3 or equivalent experience
Experience
Essential
- Interest or experience within a carer role/setting and/or experience providing customer care
Desirable
- Previous experience within a carer role/setting and/or experience providing customer care
Skills and Knowledge
Essential
- Caring skills
- Ability to provide individualised care and empathy
- Good organisational skills
- Able to communicate effectively with patients, relatives, and multi-disciplinary team
- Ability to work in a team
- Able to demonstrate an awareness of the important of confidentiality / privacy and dignity
- Keyboard/IT clerical skills
- Housekeeping skills
- Able to demonstrate knowledge of equality and diversity
Desirable
Personal Qualities
Essential
- Effective role model, demonstrating values of safety, respect kindness and excellence
- Kind, caring attitude
- Reliable/sensitive and personal Integrity
- Flexibility in shift and working patterns to meet the need of the service
Desirable
Person Specification
Qualification
Essential
- Secondary Education
- Willing to develop within the health and care NVQ framework
- Demonstrable literacy and numeracy skills
Desirable
- NVQ level 3 or equivalent experience
Experience
Essential
- Interest or experience within a carer role/setting and/or experience providing customer care
Desirable
- Previous experience within a carer role/setting and/or experience providing customer care
Skills and Knowledge
Essential
- Caring skills
- Ability to provide individualised care and empathy
- Good organisational skills
- Able to communicate effectively with patients, relatives, and multi-disciplinary team
- Ability to work in a team
- Able to demonstrate an awareness of the important of confidentiality / privacy and dignity
- Keyboard/IT clerical skills
- Housekeeping skills
- Able to demonstrate knowledge of equality and diversity
Desirable
Personal Qualities
Essential
- Effective role model, demonstrating values of safety, respect kindness and excellence
- Kind, caring attitude
- Reliable/sensitive and personal Integrity
- Flexibility in shift and working patterns to meet the need of the service
Desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
