Integrated Services Coordinator

Job summary

This post of Slough Integrated Services Coordinator will provide assistance to the Health & Wellbeing Slough (HWS) services and their work programme across the organisation. The post holder will be responsible for the day-to-day co-ordination of activities and events as part of the Health & Wellbeing Slough project. The service coordinator will also undertake some service delivery.

This is an exciting opportunity for a dynamic individual to demonstrate their broad health and wellbeing knowledge, skills and experience in the delivery of a range of public health programmes aimed at improving the health and wellbeing through lifestyle interventions. Solutions 4 Health has been commissioned to deliver a number of innovative and bespoke projects, which are designed to: identify and assess risks, promote behaviour change, and increase healthy lifestyles in individuals, groups and communities in Slough.

Main duties of the job

Project Coordination

- Organise and coordinate project delivery and awareness events. - To ensure that all targets, performance measures, and outcomes are achieved successfully for each of the HWS services -  Assist with data collection and reporting on a monthly, quarterly and annual basis as required by the service. -  Research, locate, establish and review new clinic opportunities. -  Work closely, and develop sustainable relationships with local partners, including pharmacies, GPs and secondary care providers in the development, promotion and delivery of the Health & Wellbeing Slough services. -  Liaise with the relevant authorities to obtain permission and consent for the delivery of marketing campaigns and events. -  To coordinate the provision of VBA (Very Brief Advice) training to partners. -  To coordinate ongoing support, guidance, and training for GPs and community pharmacies who deliver Health & Wellbeing Slough services. -  To add client compliments, complaints and feedback on to Radar. -  Maintain professional personnel and management records and data -  Work flexibly across the whole service, including late working, weekends as required -  Proactively maintain own professional knowledge, development and practice, and contribute effectively to management meetings and supervision. - Work within professional boundaries, always maintaining safety and appropriate confidentiality - Produce and disseminate information in a variety of ways e.g., newsletters, reports, presentations, journals, promotion at conferences and workshops. - Liaise with project teams to ensure action logs, risk logs and checkpoint reports are provided in a timely manner - To perform all duties and responsibilities in accordance with legal requirements, ensuring compliance with all appropriate legislation and Solutions 4 Health’s Policy and Procedures undertaking a committed and proactive approach to best practice.  - To carry out any other duties that are within the remit of the role’s responsibility that may be deemed necessary by management.   - To ensure that social media platforms are kept up to date and printed materials providing information and advice on Health & Wellbeing Slough is also made available to residents, including those who do not speak English as a first language. - To capture and collate client feedback, success stories and photographs with the appropriate consent for the service promotion - To assist with carrying out the external quality control testing of all devices and ensuring that all equipment is appropriately calibrated within timescales. Be responsible for liaising with suppliers to resolve any health check or falls equipment issues that may arise. - To coordinate the recruitment and training of staff. - Encourage service users and other stakeholders to be involved in the design, ongoing improvement and evaluation of services. - To work across the different databases, by evaluating databases and reporting faults and improvements. - Contribute to local and regional networks to represent, promote, and develop the service. - Undertake service audits in clinics to ensure that service quality standards are maintained e.g., relevant literature, display materials,

Clinical

- To have a clear understanding of the principles of a Health Check and the ability to communicate these to the team so they are competent in this area. - To ensure that health checks and general assessments are carried out using the tool(s) outlined in the S4H standard operating procedures and ensure that the team are complying with all S4H policies. - To support the team to identify achievable changes that could be made to their client’s lifestyle that could help lower their risk of developing serious conditions. - To ensure staff give clients attending the health checks the necessary information required to address their health needs with the appropriate health professional. - To ensure client confidentiality regarding all information and data collected and to ensure that staff collection of clients contact details for follow up are accurate. - To ensure client reports are sent to the relevant GPs in a timely manner. - To ensure that the Quality standards are maintained within the service. - Develop and maintain appropriate aspects of professional portfolio including developing and maintaining good knowledge of all Health and Wellbeing Slough services.

About us

Solutions4Health are an innovative company with a passion and a track record for tackling health inequalities. We provide a one stop solution for commissioners accountable for outcome focused integrated Public Health services.

Successful applicants will be required to undergo a DBS check at the appropriate level.

Applicants must be eligible to work in the UK, as we do not sponsor work permits and outside work permits are not accepted as proof of a right to work in the UK.

We encourage applicants meeting the criteria for the role regardless of age, disability, gender, orientation, race, religion, or ethnicity.

Solutions4health are a disability confident employer. If you require any reasonable adjustments, either at application or interview stage, please contact our HR team.

Benefits

 Promoting and supporting employee well-being is at the heart of our purpose which is why we offer a range of health and wellbeing support to our teams. 

- Employee Assistance Programme (including 24/7 helpline access and health and wellbeing app) - Fully funded V1 HSF Health Plan - over 35 benefits at no cost to you such as contribution to dental, optical, etc and access to Perkbox providing discount on shopping, gym membership, travel etc. - Cycle to Work scheme - Enrolment or continuation of NHS pension