Job summary
We are looking for a confident, enthusiastic individual who is passionate about neurodiversity and improving outcomes in the local community.
The GEMS service provides pre and post diagnosis support to children, families, young people, and adults on the ADHD/Autism pathway across East Berkshire and the Solutions 4 Diagnostics service manages referrals for adults who are undergoing for assessment for ASD / autism
The Project support officer will provide low level support via telephone / emails to families, parents or carers that have contacted the service and will be responsible for working closely with our key partners to create a flexible and holistic package of support for families. This role will also assist in facilitating social activity sessions and drop-in sessions.
This is an exciting time for an individual looking for a new challenge to join our team with opportunities for development, depending on performance.
Main duties of the job
JOB SUMMARY
We are looking for a confident, enthusiastic individual who is passionate about neurodiversity and improving outcomes in the local community.
The GEMS service provides pre and post diagnosis support to children, families, young people, and adults on the ADHD/Autism pathway across East Berkshire and the Solutions 4 Diagnostics service manages referrals for adults who are undergoing for assessment for ASD / autism
The Project support officer will provide low level support via telephone / emails to families, parents or carers that have contacted the service and will be responsible for working closely with our key partners to create a flexible and holistic package of support for families. This role will also assist in facilitating social activity sessions and drop-in sessions.
This is an exciting time for an individual looking for a new challenge to join our team with opportunities for development, depending on performance.
The ideal candidate will be:
A good communicator who is confident dealing with members of the public and professionals.
Concise with high attention to detail, to ensure data capture is accurate.
Demonstrate an ability to evaluate and prioritise workload,
Dedicated team player and able to support in areas across the service when required.
Compassionate, understanding of others and a good listener for families seeking support.
Able to use own initiative to source and gather new information and resources for the service
MAIN DUTIES
The specific accountabilities of this role will be flexible and will change to meet the needs of the organisation as required but will include (or be equivalent in nature to) those listed below:
Provide daily administrative support to the Gems project and Solutions 4 Diagnostics (when required)
Manage telephone and email enquiries from parents and professionals.
Recording contact, giving advice, support and signposting as appropriate.
Assist in promptly maintaining the tracking system, that monitors the individuals and family’s journey through the system including referrals into appropriate services.
Develop professional relationships with referred children, families, young people and adults, professionals, and partners.
Take responsibility for ensuring all assigned work is undertaken effectively; ensuring that recording and filing systems are promptly maintained in accordance with minimum standards.
Attend and help facilitate the social activity sessions.
Promotion of the service and attendance at stakeholder events
Maintain effective liaison with statutory and voluntary services, attending relevant meetings as necessary, to help ensure users receive coordinated help and support.
To ensure you understand and comply with S4H’s procedures for promoting and safeguarding the welfare of children and vulnerable adults.
To ensure the implementation of S4H’s Equality & Diversity Policy and Ethical Policy in every aspect of your work and positively promote the principles of these policies amongst colleagues, service users and other members of the community.
To comply with S4H’s Health and Safety Policy, Data Protection Policy and to protect your own and others’ health, safety, and welfare.
To work flexibly as may be required by the needs of the service and carry out any other reasonable duties as required.
Other Duties
The duties and responsibilities in this job description are not exhaustive. The post holder may be required to undertake other duties that may be required from time to time within the general scope of the post. Any such duties should not substantially change the general character of the post. Duties and responsibilities outside of the general scope of this grade of post will be with the consent of the post holder. The post holder may be required to work flexibly to meet the needs of the local population. This will include some evening and weekend work.
About us
Solutions4Health are an innovative company with a passion and a track record for tackling health inequalities. We provide a one stop solution for commissioners accountable for outcome focused integrated Public Health services.
Successful applicants will be required to undergo a DBS check at the appropriate level.
Applicants must be eligible to work in the UK, as we do not sponsor work permits and outside work permits are not accepted as proof of a right to work in the UK.
We encourage applicants meeting the criteria for the role regardless of age, disability, gender, orientation, race, religion, or ethnicity.
Solutions4health are a disability confident employer. If you require any reasonable adjustments, either at application or interview stage, please contact our HR team.
Benefits
Promoting and supporting employee well-being is at the heart of our purpose which is why we offer a range of health and wellbeing support to our teams.
Employee Assistance Programme (including 24/7 helpline access and health and wellbeing app)
Fully funded V1 HSF Health Plan - over 35 benefits at no cost to you such as contribution to dental, optical, etc and access to Perkbox providing discount on shopping, gym membership, travel etc.
Cycle to Work scheme
Annual Leave that increses with length of service
Job description
Job responsibilities
Solutions4Health are delighted to be offering the role of Project Support Officer - ADHD & Autism services at Slough. This is a part-time job with a salary of £11,733.
Role Summary
We are looking for a confident, enthusiastic individual who is passionate about neurodiversity and improving outcomes in the local community.
The GEMS service provides pre and post diagnosis support to children, families, young people, and adults on the ADHD/Autism pathway across East Berkshire and the Solutions 4 Diagnostics service manages referrals for adults who are undergoing for assessment for ASD / autism
The Project support officer will provide low level support via telephone / emails to families, parents or carers that have contacted the service and will be responsible for working closely with our key partners to create a flexible and holistic package of support for families. This role will also assist in facilitating social activity sessions and drop-in sessions.
This is an exciting time for an individual looking for a new challenge to join our team with opportunities for development, depending on performance.
Personal Specification
The successful aplplicant will be:
- A good communicator who is confident dealing with members of the public and professionals.
- Concise with high attention to detail, to ensure data capture is accurate.
- Demonstrate an ability to evaluate and prioritise workload,
- Dedicated team player and able to support in areas across the service when required.
- Compassionate, understanding of others and a good listener for families seeking support.
- Able to use own initiative to source and gather new information and resources for the service
-
Required Skills/Qualifications
Is it desirable for the successful candidate to have:
- Experience in working with neurodiversity.
- Demonstrable health promotion/public health experience. Evidence of ongoing CPD/learning
About Us
Solutions4Health are an innovative company with a passion and a track record for tackling health inequalities. We provide a one stop solution for commissioners accountable for outcome focused integrated Public Health services.
Successful applicants will be required to undergo a DBS check at the appropriate level.
Applicants must be eligible to work in the UK, as we do not sponsor work permits and outside work permits are not accepted as proof of a right to work in the UK.
We encourage applicants meeting the criteria for the role regardless of age, disability, gender, orientation, race, religion, or ethnicity.
Solutions4health are a disability confident employer. If you require any reasonable adjustments, either at application or interview stage, please contact our HR team.
Benefits
Promoting and supporting employee well-being is at the heart of our purpose which is why we offer a range of health and wellbeing support to our teams.
- Employee Assistance Programme (inlcuding 24/7 helpline access and health and wellbeing app)
- Fully funded V1 HSF Health Plan - over 35 benefits at no cost to you such as contribution to dental, optical, etc and access to Perkbox providing discount on shopping, gym membership, travel etc.
- Cycle to Work scheme
- Annual Leave that increases with length or service
If you think you are suitable for this role, please apply now!
Job description
Job responsibilities
Solutions4Health are delighted to be offering the role of Project Support Officer - ADHD & Autism services at Slough. This is a part-time job with a salary of £11,733.
Role Summary
We are looking for a confident, enthusiastic individual who is passionate about neurodiversity and improving outcomes in the local community.
The GEMS service provides pre and post diagnosis support to children, families, young people, and adults on the ADHD/Autism pathway across East Berkshire and the Solutions 4 Diagnostics service manages referrals for adults who are undergoing for assessment for ASD / autism
The Project support officer will provide low level support via telephone / emails to families, parents or carers that have contacted the service and will be responsible for working closely with our key partners to create a flexible and holistic package of support for families. This role will also assist in facilitating social activity sessions and drop-in sessions.
This is an exciting time for an individual looking for a new challenge to join our team with opportunities for development, depending on performance.
Personal Specification
The successful aplplicant will be:
- A good communicator who is confident dealing with members of the public and professionals.
- Concise with high attention to detail, to ensure data capture is accurate.
- Demonstrate an ability to evaluate and prioritise workload,
- Dedicated team player and able to support in areas across the service when required.
- Compassionate, understanding of others and a good listener for families seeking support.
- Able to use own initiative to source and gather new information and resources for the service
-
Required Skills/Qualifications
Is it desirable for the successful candidate to have:
- Experience in working with neurodiversity.
- Demonstrable health promotion/public health experience. Evidence of ongoing CPD/learning
About Us
Solutions4Health are an innovative company with a passion and a track record for tackling health inequalities. We provide a one stop solution for commissioners accountable for outcome focused integrated Public Health services.
Successful applicants will be required to undergo a DBS check at the appropriate level.
Applicants must be eligible to work in the UK, as we do not sponsor work permits and outside work permits are not accepted as proof of a right to work in the UK.
We encourage applicants meeting the criteria for the role regardless of age, disability, gender, orientation, race, religion, or ethnicity.
Solutions4health are a disability confident employer. If you require any reasonable adjustments, either at application or interview stage, please contact our HR team.
Benefits
Promoting and supporting employee well-being is at the heart of our purpose which is why we offer a range of health and wellbeing support to our teams.
- Employee Assistance Programme (inlcuding 24/7 helpline access and health and wellbeing app)
- Fully funded V1 HSF Health Plan - over 35 benefits at no cost to you such as contribution to dental, optical, etc and access to Perkbox providing discount on shopping, gym membership, travel etc.
- Cycle to Work scheme
- Annual Leave that increases with length or service
If you think you are suitable for this role, please apply now!
Person Specification
Qualifications
Essential
Desirable
- <p>Demonstrable health promotion/public health experience. Evidence of ongoing CPD/learning</p>
- <p>Experience in working with neurodiversity. </p>
Knowledge and Skills
Essential
- <p>Knowledge and understanding of the challenges faced by individuals who have, and familiies who have a child with ADHD/ASD.</p>
- <p>Knowledge of the meaning of equal opportunities and an understanding of the impact of deprivation and discrimination on communities. </p>
- <p>Knowledge of health and safety issues and an ability to take responsibility for the health, physical well-being and safety of self and the adults and children using the service.</p>
Desirable
Experience
Essential
- <p>Experience of team working, inter-agency and partnership working</p> <p>Confidently able to speak to users and professionals on the phone with compassion and understanding and in a professional manner</p> <p>Able to compose and correspond via written methods (email, letters) to users and professionals in a professional manner</p> <p>Able to be transparent and seek management guidance and support on any area requiring assistance.</p>
Desirable
- <p>Have worked with Autistic/ADHD children and young adults. </p>
Skills and Values
Essential
- <p>Ability to plan and prioritise workload.</p> <p>Able to source answers and locate information independently.</p> <p>IT Literate</p> <p>Dedicated team player and able to support in areas across the service when required.</p> <p>Excellent verbal communication and interpersonal skills.</p>
Desirable
Person Specification
Qualifications
Essential
Desirable
- <p>Demonstrable health promotion/public health experience. Evidence of ongoing CPD/learning</p>
- <p>Experience in working with neurodiversity. </p>
Knowledge and Skills
Essential
- <p>Knowledge and understanding of the challenges faced by individuals who have, and familiies who have a child with ADHD/ASD.</p>
- <p>Knowledge of the meaning of equal opportunities and an understanding of the impact of deprivation and discrimination on communities. </p>
- <p>Knowledge of health and safety issues and an ability to take responsibility for the health, physical well-being and safety of self and the adults and children using the service.</p>
Desirable
Experience
Essential
- <p>Experience of team working, inter-agency and partnership working</p> <p>Confidently able to speak to users and professionals on the phone with compassion and understanding and in a professional manner</p> <p>Able to compose and correspond via written methods (email, letters) to users and professionals in a professional manner</p> <p>Able to be transparent and seek management guidance and support on any area requiring assistance.</p>
Desirable
- <p>Have worked with Autistic/ADHD children and young adults. </p>
Skills and Values
Essential
- <p>Ability to plan and prioritise workload.</p> <p>Able to source answers and locate information independently.</p> <p>IT Literate</p> <p>Dedicated team player and able to support in areas across the service when required.</p> <p>Excellent verbal communication and interpersonal skills.</p>
Desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
