Ellern Mede Group

Therapeutic Support Worker

The closing date is 29 September 2025

Job summary

EM Group offers care to very complex cases. These cases require significant nursing and therapeutic input. Some of them require specific and individualised care as part of the treatment plan. Elements of such care can be highly complex and professional and will require expert input. TSWs are part of the HCAs team, however given their unique skills and role they function as the long arm of the MDT on the wards and are tasked with specific care and therapeutic work elements that are part of the daily routine of the patients on the wards

TSWs form part of the nursing team on the shift, but will be prioritised to perform therapeutic work with patients such as social outings, exposure work, self-harm reduction, group work, meal support, de-escalation post feeds and incidents, community meetings and 1:1 sessions. TSWs will be prioritised to attend MDT for the relevant ward.

Main duties of the job

Job Responsibilities

General

TSW’s first priority is to work with the ward manager, nurse in charge and senior HCAs to support the shift work. TSWs will be part of the rota for the shift.

 Document on EMIMS daily entries for all therapeutic work done with patients.

Prepare, attend, and support Psychology/ OT/ activities/therapy groups.

Support group outings and document these on EMIMS on return.

MDT

Assist all young people in providing MDT feedback verbally or in writing.

Contribute to the write up of the Nursing section of each weekly MDT report (This can include any interactions or sessions had with a patient since last MDT, or observations made).

 Attend individual or group sessions with patients and members of the MDT where indicated.

Work closely with a psychologist/MDT to deliver on action points identified for the patient in terms of goals and targets.

 Patient

 Check in with patients daily – ensure all young people have had an opportunity to spend time with them each day and that they have checked how they are doing.

 Provide specific interventions as outlined in the nursing care plan.  This can include supporting a young person with their seating plan, supporting activities, meal support etc.

  Be available to provide support to staff and patients around mealtimes.

 Engage in planned sessions with patients to ensure care plans are delivered

 Work collaboratively with the nurses and the patients to create care plans and PILRIMPs.

Management of TSWs

TSWs are part of the nursing team and will be part of the shift team.

TSWs will be given priority in booking shifts at the beginning of the month.

 TSWs will be supervised similar to all HCAs. In addition to this, Psychology team will provide an additional 1:1 or group supervision at least once a month.

A psychological therapist will offer supervision and keep clinical oversight of the TSW’s work for those cases where they co-work more intensively with a specific patient.

TSWs will be invited to join once a month the psychology team meeting. This will be done in coordination with the psychology lead and the ward manager.

About us

Ellern Mede is an internationally recognized leader in the treatment of eating disorders, offering both inpatient and outpatient care. 

In return for your expertise and committment, we offer: 

Enhanced disclosure cost coverage

Comprehensive induction and ongoing training

Sick Pay (after one years’ service)

 25 days annual leave plus bank holidays

 Workplace pension

 Personal holiday and education fund

 

Details

Date posted

15 September 2025

Pay scheme

Other

Salary

£27,250 to £27,251 a year

Contract

Permanent

Working pattern

Full-time

Reference number

E0038-0553-EM

Job locations

2 Warick Road

Barnet

Greater London

EN5 5EE


Job description

Job responsibilities

EM Group offers care to very complex cases. These cases require significant nursing and therapeutic input. Some of them require specific and individualised care as part of the treatment plan. Elements of such care can be highly complex and professional and will require expert input. TSWs are part of the HCAs team, however given their unique skills and role they function as the long arm of the MDT on the wards and are tasked with specific care and therapeutic work elements that are part of the daily routine of the patients on the wards. TSWs form part of the nursing team on the shift, but will be prioritised to perform therapeutic work with patients such as social outings, exposure work, self-harm reduction, group work, meal support, de-escalation post feeds and incidents, community meetings and 1:1 sessions. TSWs will be prioritised to attend MDT for the relevant ward.

Job description

Job responsibilities

EM Group offers care to very complex cases. These cases require significant nursing and therapeutic input. Some of them require specific and individualised care as part of the treatment plan. Elements of such care can be highly complex and professional and will require expert input. TSWs are part of the HCAs team, however given their unique skills and role they function as the long arm of the MDT on the wards and are tasked with specific care and therapeutic work elements that are part of the daily routine of the patients on the wards. TSWs form part of the nursing team on the shift, but will be prioritised to perform therapeutic work with patients such as social outings, exposure work, self-harm reduction, group work, meal support, de-escalation post feeds and incidents, community meetings and 1:1 sessions. TSWs will be prioritised to attend MDT for the relevant ward.

Person Specification

Skills

Essential

  • Communication skills: Excellent verbal and written communication skills are necessary for maintaining effective communication with patients, families, and colleagues. High standards of report writing.

Desirable

  • Evidence of organisation and time management skills

Experience

Essential

  • Demonstrable experience working with young people and adults in a
  • supporting capacity Knowledge of issues experienced by young people and adults,
  • particularly in relation to mental health problems and eating distress
  • Experience of devising and coordinating care plans in a health setting Experience of conducting risk and needs assessments in a health setting
  • To have an understanding of safeguarding issues

Desirable

  • Evidence of relevant experience and a commitment to continued professional development
Person Specification

Skills

Essential

  • Communication skills: Excellent verbal and written communication skills are necessary for maintaining effective communication with patients, families, and colleagues. High standards of report writing.

Desirable

  • Evidence of organisation and time management skills

Experience

Essential

  • Demonstrable experience working with young people and adults in a
  • supporting capacity Knowledge of issues experienced by young people and adults,
  • particularly in relation to mental health problems and eating distress
  • Experience of devising and coordinating care plans in a health setting Experience of conducting risk and needs assessments in a health setting
  • To have an understanding of safeguarding issues

Desirable

  • Evidence of relevant experience and a commitment to continued professional development

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Ellern Mede Group

Address

2 Warick Road

Barnet

Greater London

EN5 5EE


Employer's website

https://www.ellernmede.org (Opens in a new tab)


Employer details

Employer name

Ellern Mede Group

Address

2 Warick Road

Barnet

Greater London

EN5 5EE


Employer's website

https://www.ellernmede.org (Opens in a new tab)


Employer contact details

For questions about the job, contact:

HR Officer

Anna Meszaros

anna.meszaros@ellernmede.org

07360127358

Details

Date posted

15 September 2025

Pay scheme

Other

Salary

£27,250 to £27,251 a year

Contract

Permanent

Working pattern

Full-time

Reference number

E0038-0553-EM

Job locations

2 Warick Road

Barnet

Greater London

EN5 5EE


Supporting documents

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