Job summary
Soft Services Matron
Norfolk & Norwich University Hospital
Permanent/Part Time 3 or 4 flexible days per week
Salary dependant upon number of days worked up to £55,000 per annum plus car, bonus, and private healthcare
We have a unique and exciting part time opportunity for a Soft Service Matron to join our existing team based at Norfolk & Norwich University Hospital. Reporting into the Contract Director (with dotted line professional responsibility to our Clinical & Safety Director) and working as part of the contract Leadership team, youll help to provide clinical leadership to the Contract. With an understanding of our key business goals, clinical governance service drivers, and patient feedback, youll actively develop and implement solutions to enhance the delivery of our services and ensure any continuous improvement is patient centric.
Working patterns can be flexible to cover 3 or 4 full days and may, on occasion, involve some evening and weekend working to support continuous improvement.
Working in partnership with Norfolk and Norwich University Hospital Foundation Trust Serco provides essential services including Catering, Cleaning, Security, Portering and Estates. As our Soft Services Matron you will act as a crucial interface between the clinical teams and the Serco services teams, building on that strong working partnership and making a positive impact on overall patient safety and experience.
Main duties of the job
What you'll need to do the role
- You will need to be a registered practitioner on the NMC register (RGN), with evidence of ongoing post registration experience.
- Excellent communication, influencing and mentoring skills
- Comfortable writing and presenting reports to senior stakeholders.
- Given the environment, youll need recent experience of working in an acute NHS setting and have an active awareness of regulatory standards.
- A good understanding of current Infection, Prevention Control guidelines is a must and a willingness to be highly visible and accessible to our teams will drive your success in this critical role.
- Passionate about patient safety and experience
Supporting Information - If you are considering applying for this role and have any initial questions, please contact Stephanie Gray-Roberts (Clinical and Safety Director) direct on 07718 165965 (you must apply for your application to be considered).
About us
What we offer
- Company car
- Bonus
- Private Healthcare cover
- Up to 6% contributory pension scheme
- Annual NMC Fees paid and support with revalidation requirements
- Serco Benefits package - discounts include cinema, merlin entertainment and online shopping discounts, cycle to work scheme and discounts on mobile phone plans and leisure centre memberships
- Employee Assistance Programme
- A safe and supportive culture
- The chance to make a positive difference
- A company passionate about diversity and inclusion
Job description
Job responsibilities
Reporting into the Contract Director (with dotted line professional responsibility to our Clinical & Safety Director) and working as part of the contract Leadership team, youll help to provide clinical leadership to the Contract. With an understanding of our key business goals, clinical governance service drivers, and patient feedback, youll actively develop and implement solutions to enhance the delivery of our services and ensure any continuous improvement is patient centric.
Working patterns can be flexible to cover 3 full days and may, on occasion, involve some evening and weekend working to support continuous improvement.
Job description
Job responsibilities
Reporting into the Contract Director (with dotted line professional responsibility to our Clinical & Safety Director) and working as part of the contract Leadership team, youll help to provide clinical leadership to the Contract. With an understanding of our key business goals, clinical governance service drivers, and patient feedback, youll actively develop and implement solutions to enhance the delivery of our services and ensure any continuous improvement is patient centric.
Working patterns can be flexible to cover 3 full days and may, on occasion, involve some evening and weekend working to support continuous improvement.
Person Specification
Qualifications
Essential
- First and foremost, you need to be a registered practitioner on the NMC register (RGN), with evidence of ongoing post registration experience.
- As this is a leadership role youll naturally need strong communication, influencing and mentoring skills and youll be comfortable writing and presenting reports to senior stakeholders. Given the environment, youll need recent experience of working in an acute NHS setting and have an active awareness of regulatory standards. A good understanding of current Infection, Prevention Control guidelines is a must and a willingness to be highly visible and accessible to our teams will drive your success in this critical role.
- Lastly and most importantly, youll need to passionate about patient safety and experience.
Person Specification
Qualifications
Essential
- First and foremost, you need to be a registered practitioner on the NMC register (RGN), with evidence of ongoing post registration experience.
- As this is a leadership role youll naturally need strong communication, influencing and mentoring skills and youll be comfortable writing and presenting reports to senior stakeholders. Given the environment, youll need recent experience of working in an acute NHS setting and have an active awareness of regulatory standards. A good understanding of current Infection, Prevention Control guidelines is a must and a willingness to be highly visible and accessible to our teams will drive your success in this critical role.
- Lastly and most importantly, youll need to passionate about patient safety and experience.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
