Job summary
The
post holder will work under clinical supervision, supporting the GPs in a GP
practice settings. The primary function
is to assist the clinicians in the delivery of safe and efficient care to the
patients. The Clinic Assistant will undertake tasks and duties delegated by
those clinicians, the Practice Manager or a suitably qualified regulated
professional.The
role will also involve undertaking some administrative tasks to support safe
patient care. Under the supervision of
the Reception and Practice Manager, the Clinic Assistant will use their
administration experience to support the day to day running of clinical
services
Main duties of the job
Main Responsibilities:
- Act
as a chaperone
- Assist
clinicians during procedures, ensuring that the appropriate equipment is
readily available.
- Support
the patients at the practice in managing the process of
booking/cancelling/re-booking patients in when they arrive.
- Act
as an infection control assistant who will physically support clinicians during
clinic sessions ensuring that rooms or any areas accessed by patients are
sanitised after each use and equipment used is cleaned to prevent
contamination.
- Assist
with labelling, recording and dispatching of specimens/samples taken in clinic.
- Undertaking
a wide range of administrative duties which include ensuring all information is
managed correctly, filed and followed up accordingly.
- Be
responsible for completing weekly checks on Emergency Medicines and Equipment.
- Under
the direction of the Practice Manager, support the management of stock
including stock-taking and ordering.
- Undertake,
record and follow guidelines for the tasks for which you have received
appropriate training.
- Maintain
confidentiality or information relating to patients, relatives, staff and the
practice.
- Take
the necessary precautions when transmitting information and understand
relevancy of and comply with GDPR.
- Act
in a professional and calm manner at all times
- Treat
colleagues, patients and relatives with respect and dignity
- De-escalate
any arising conflicts quickly and effectively.
About us
Islington GP
Federation (IGPF) is a growing organisation representing 31 practices; we have
established ourselves as a leader in new ways of working, including running
Islingtons extended access primary care
services (I: HUB) as
well as supporting the Islington Primary Care Networks (PCNs). Our current
range of services include the Extended Access Service, I: HUB, Community Ear,
Nose and Throat (ENT), Integrated Community Gynaecology, practice-based
pharmacists and a range of practice support mechanisms.
IGPF works very
closely with a range of partners including the regional commissioning group,
NHS England, Healthy London Partnership, Public Health, local hospitals such as
UCLH, Whittington Health and the London Borough of Islington.
IGPF is the host
organisation for the Primary Care Network (PCN) workforce and the Islington
Training Hub and has been working for over three years to create training and
development programmes that meet the needs of staff working in primary and
community care settings.
IGPF runs four
Islington GP Practices-Northern Medical Practice, Barnsbury Medical Practice,
City Road Medical Centre and Hanley Primary Care Centre
Job description
Job responsibilities
The
post holder will work under clinical supervision, supporting the GPs in a GP
practice settings. The primary function
is to assist the clinicians in the delivery of safe and efficient care to the
patients. The Clinic Assistant will undertake tasks and duties delegated by
those clinicians, the Practice Manager or a suitably qualified regulated
professional.
The role will
also involve undertaking some administrative tasks to support safe patient
care. Under the supervision of the Reception
and Practice Manager, the Clinic Assistant will use their administration
experience to support the day to day running of clinical services.
Job description
Job responsibilities
The
post holder will work under clinical supervision, supporting the GPs in a GP
practice settings. The primary function
is to assist the clinicians in the delivery of safe and efficient care to the
patients. The Clinic Assistant will undertake tasks and duties delegated by
those clinicians, the Practice Manager or a suitably qualified regulated
professional.
The role will
also involve undertaking some administrative tasks to support safe patient
care. Under the supervision of the Reception
and Practice Manager, the Clinic Assistant will use their administration
experience to support the day to day running of clinical services.
Person Specification
Knowledge and Skills
Essential
- Ability to provide quality care
- Good interpersonal and communication skills
- Good organisational skills
- Good team working skills
- Effective time management skills
- Ability to work independently following verbal or written instructions
- Adaptable to change
- Computer literate
- Chaperone Training Certificate or experience
Desirable
- Experience in GP Practice
- Basic IT Skills
- Knowledge in EMIS and Docman clinical systems
- Skills in Phlebotomy, ECGs, Patient Health Checks, Blood Pressures
- Basic first aid knowledge
- Health and safety awareness
- Awareness of Blood Borne Virus
Experience
Essential
- Experience within a health care setting
Desirable
- Experience in GP Practice
- Chaperoning
Qualifications
Essential
- GCSE Grade A to C in English and Math
Desirable
- Qualified to NVQ level 3
- Holds a Care cerificate
Qualities/ Attributes
Essential
- An understanding, acceptance and adherence to the need for strict confidentiality
- Able to work on own initiative
- Able to work under pressure and remain calm
- Flexible and adaptable
- Aware of own limitations
- Keen to develop
Person Specification
Knowledge and Skills
Essential
- Ability to provide quality care
- Good interpersonal and communication skills
- Good organisational skills
- Good team working skills
- Effective time management skills
- Ability to work independently following verbal or written instructions
- Adaptable to change
- Computer literate
- Chaperone Training Certificate or experience
Desirable
- Experience in GP Practice
- Basic IT Skills
- Knowledge in EMIS and Docman clinical systems
- Skills in Phlebotomy, ECGs, Patient Health Checks, Blood Pressures
- Basic first aid knowledge
- Health and safety awareness
- Awareness of Blood Borne Virus
Experience
Essential
- Experience within a health care setting
Desirable
- Experience in GP Practice
- Chaperoning
Qualifications
Essential
- GCSE Grade A to C in English and Math
Desirable
- Qualified to NVQ level 3
- Holds a Care cerificate
Qualities/ Attributes
Essential
- An understanding, acceptance and adherence to the need for strict confidentiality
- Able to work on own initiative
- Able to work under pressure and remain calm
- Flexible and adaptable
- Aware of own limitations
- Keen to develop
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).