Job summary
This is an outstanding opportunity for a new Chief Executive Officer to take the federation forward during its next stage of development. The CEO needs to be committed to the fundamental values of the NHS and understand the importance of high quality, safe, cost effective services.
In addition, they need to ensure long-term sustainability of existing services, recognise new opportunities and through strong, collaborative leadership, steer the Islington GP Federation and its member practices through future challenges.
Our next chief executive will be a skilled leader in working with our practices, North Central London ICB, Islington Council, Whittington Health and, UCLH and other partners to further develop innovative service delivery which meets our patients needs and supports general practice.
The CEO will oversee strategy, finance, delivery, governance, IT and HR and is able to both lead and delegate as appropriate. The role entails being ultimately responsible for all day-to-day management decisions, developing short- and long-term strategies to meet the needs of member practices, employees and local residents and being responsive to both local and national policy. The CEO acts as a direct liaison between the Board and management team and the employees of the federation as a whole.
Main duties of the job
We are at the cutting edge of plans for delivering the governments ambitions for shifting services into primary care, in close partnership with UCLH, Whittington Health and Islington Council.
We are ambitious to evolve and play an even greater role as we enter a new era of health and care service delivery.
To find out more about this rare and exciting opportunity, please see www.odgers.com/94823 for a candidate brief containing application instructions, or contact us quoting the reference CAG/94823.
Closing date for applications: Monday 15th December
About us
Islington GP Federation is a dynamic and highly agile player in providing primary care and supporting GP practices. Wholly-owned by Islingtons GP practices we are very strongly placed to make a reality of ambitions to provide locally-based at-scale primary care services as part of general practice in partnership with Trusts. We are a trusted and established system voice in Islington and beyond.
Islington GP Federations entrepreneurial culture has allowed it over the last 10 years to bring innovative and highly responsive solutions to a range of at-scale primary care challenges, keeping the patient at the heart of all thinking.
We provide community-based specialist services (gynae, ENT), urgent access and bridging care, SMI and homelessness services. We bring innovation to our population health and training services. And our nursing hub and practice-based pharmacy services are outstanding examples of collaborative support at a large scale.
We provide core support to most Islington PCNs and numerous individual member practices. We support practices in difficulty, including stepping in to caretaker contracts where necessary, and currently hold three practice contracts, plus one as a caretaker.
Job description
Job responsibilities
Leadership
- The
Chief Executive is responsible for the leadership of the organisation and for
implementing its strategic goals and objectives as established by the IGPF
Board.
- To
build on IGPFs strong foundations and shape a credible organisation able to
adapt and evolve within the changing healthcare landscape and able to engage on
equal terms with established providers.
- To
engage democratically and inclusively with members in the development and
implementation of the strategy of the organisation, ensuring that the vision of
the Board is interpreted into appropriate policies and procedures to deliver
high quality care to promote health and wellbeing and prevent illness.
- Ensure
financial management and clinical and corporate governance systems are in place
and are sufficiently robust to enable the organisation to meet its objectives
and report on the quality of care and performance, in accordance with legal and
regulatory requirements.
- The
role focuses on leading the development of the organisation in all key areas
such as operations, productivity, efficiency, analytics and commercial
growth.
- To
develop and maintain robust business planning processes to ensure the Company
is sustainable and the board is notified of any risks through robust reporting
systems.
- To
ensure production of the Company's annual report and accounts in time for the
AGM and in line with statutory requirements
Commercial Development and Partnerships
- Recommend
to the IGPF Board, budgets and financial plans, based on efficient, effective
and equitable use of resources and deliver them once agreed. Examine all
service developments, investments and major capital expenditure proposed by the
organisation, and its associated partnership ventures.
- The
Chief Executive will build strong relationships with other partner
organisations (including GP partners and practices, commissioners, regulators,
health and social care partners) and with patients, carers and their families
to meet the needs of the population it serves, and to lead innovation and
improvement across the system.
- The
post holder will contribute to the development of the evolving health and care
system as required representing the organisations interests externally as well
as maintaining a sound market awareness and assess potential new business
opportunities as they arise.
- To
develop close working relationships with shareholding practices, becoming
familiar with issues affecting general practice within Islington and beyond and
striving for excellent communication and engagement with all practices.
- To
develop, draft and submit credible bids for service provision either as a
single organisation or in partnership with other providers where appropriate.
The CEO will co-ordinate and plan key projects, liaising with appropriate
internal personnel, Directors and external partners to ensure successful
completion.
- To
work with education leads to develop educational opportunities for GPs and
other practice staff in accordance with the directions agreed by the board of directors.
- Ensure
the organisation regularly reviews its strategic and operational risks and
determines its risk appetite and manages its resources and activities
accordingly.
People and
Culture
- Promote a culture in which staff feel free
to speak up, raise concerns, suggest improvements and challenge poor behaviour
and standards in line with IGPFs values.
- To ensure the appropriate line management,
supervision and appraisal of staff, facilitating identification of their
learning and development needs and ensuring management accountability and
high-level performance.
- Promote and maintain workforce systems and
practices which meet the requirements of external quality standards e.g. CQC
and internal governance requirements including pre-employment registration
checks and records, statutory training, grievance and disciplinary etc.
- Continue seeking new ways of adopting and
adapting digital techniques both in serving patients and improving management.
- Promote sustainability and the most
environmentally friendly use of resources.
- To ensure appropriate and statutory training
is taking place at all levels within the Company and that statutory
requirements are met and good practice followed with regard to Health and
Safety matters in the company, and strive to ensure that all staff avoid or
manage risks.
Company
Management and governance
- To assimilate and understand the Company's
Memorandum and Articles of Association.
- To prepare for, attend and contribute to
directors' meetings and to ensure that the board of directors are fully
informed of all important issues and supplied with agendas, minutes and
background information in good time.
- To become familiar with all legal
requirements of companies and ensure that all statutory returns and notices are
filed by the due dates in accordance with the articles of association. This
will include but is not necessarily limited to: annual directors' report,
annual accounts and the company's annual return.
- To ensure retention of all Company records,
including accounts, reports and minutes of meetings is compliant with
legislation.
- To ensure governance procedures are in place
and followed with respect to work that is sub-contracted to other providers.
- To support the implementation of systems and
procedures to evaluate and audit the effectiveness of all areas, including the
quality of the provision of patient care, in order to develop and monitor a
plan to continually improve the performance of the company and to meet the
standards of any accreditation processes.
- To continuously promote the company through
positive Public Relations and marketing.
- To ensure development and maintenance of
robust complaints management and incident reporting systems that comply with
statutory requirements and ensuring learning is identified and appropriate
changes implemented.
Job description
Job responsibilities
Leadership
- The
Chief Executive is responsible for the leadership of the organisation and for
implementing its strategic goals and objectives as established by the IGPF
Board.
- To
build on IGPFs strong foundations and shape a credible organisation able to
adapt and evolve within the changing healthcare landscape and able to engage on
equal terms with established providers.
- To
engage democratically and inclusively with members in the development and
implementation of the strategy of the organisation, ensuring that the vision of
the Board is interpreted into appropriate policies and procedures to deliver
high quality care to promote health and wellbeing and prevent illness.
- Ensure
financial management and clinical and corporate governance systems are in place
and are sufficiently robust to enable the organisation to meet its objectives
and report on the quality of care and performance, in accordance with legal and
regulatory requirements.
- The
role focuses on leading the development of the organisation in all key areas
such as operations, productivity, efficiency, analytics and commercial
growth.
- To
develop and maintain robust business planning processes to ensure the Company
is sustainable and the board is notified of any risks through robust reporting
systems.
- To
ensure production of the Company's annual report and accounts in time for the
AGM and in line with statutory requirements
Commercial Development and Partnerships
- Recommend
to the IGPF Board, budgets and financial plans, based on efficient, effective
and equitable use of resources and deliver them once agreed. Examine all
service developments, investments and major capital expenditure proposed by the
organisation, and its associated partnership ventures.
- The
Chief Executive will build strong relationships with other partner
organisations (including GP partners and practices, commissioners, regulators,
health and social care partners) and with patients, carers and their families
to meet the needs of the population it serves, and to lead innovation and
improvement across the system.
- The
post holder will contribute to the development of the evolving health and care
system as required representing the organisations interests externally as well
as maintaining a sound market awareness and assess potential new business
opportunities as they arise.
- To
develop close working relationships with shareholding practices, becoming
familiar with issues affecting general practice within Islington and beyond and
striving for excellent communication and engagement with all practices.
- To
develop, draft and submit credible bids for service provision either as a
single organisation or in partnership with other providers where appropriate.
The CEO will co-ordinate and plan key projects, liaising with appropriate
internal personnel, Directors and external partners to ensure successful
completion.
- To
work with education leads to develop educational opportunities for GPs and
other practice staff in accordance with the directions agreed by the board of directors.
- Ensure
the organisation regularly reviews its strategic and operational risks and
determines its risk appetite and manages its resources and activities
accordingly.
People and
Culture
- Promote a culture in which staff feel free
to speak up, raise concerns, suggest improvements and challenge poor behaviour
and standards in line with IGPFs values.
- To ensure the appropriate line management,
supervision and appraisal of staff, facilitating identification of their
learning and development needs and ensuring management accountability and
high-level performance.
- Promote and maintain workforce systems and
practices which meet the requirements of external quality standards e.g. CQC
and internal governance requirements including pre-employment registration
checks and records, statutory training, grievance and disciplinary etc.
- Continue seeking new ways of adopting and
adapting digital techniques both in serving patients and improving management.
- Promote sustainability and the most
environmentally friendly use of resources.
- To ensure appropriate and statutory training
is taking place at all levels within the Company and that statutory
requirements are met and good practice followed with regard to Health and
Safety matters in the company, and strive to ensure that all staff avoid or
manage risks.
Company
Management and governance
- To assimilate and understand the Company's
Memorandum and Articles of Association.
- To prepare for, attend and contribute to
directors' meetings and to ensure that the board of directors are fully
informed of all important issues and supplied with agendas, minutes and
background information in good time.
- To become familiar with all legal
requirements of companies and ensure that all statutory returns and notices are
filed by the due dates in accordance with the articles of association. This
will include but is not necessarily limited to: annual directors' report,
annual accounts and the company's annual return.
- To ensure retention of all Company records,
including accounts, reports and minutes of meetings is compliant with
legislation.
- To ensure governance procedures are in place
and followed with respect to work that is sub-contracted to other providers.
- To support the implementation of systems and
procedures to evaluate and audit the effectiveness of all areas, including the
quality of the provision of patient care, in order to develop and monitor a
plan to continually improve the performance of the company and to meet the
standards of any accreditation processes.
- To continuously promote the company through
positive Public Relations and marketing.
- To ensure development and maintenance of
robust complaints management and incident reporting systems that comply with
statutory requirements and ensuring learning is identified and appropriate
changes implemented.
Person Specification
Experience
Essential
- Proven track record of successful senior leadership: with experience likely to include NHS or public sector operational management. Open to leadership gained in a comparably complex organisation, with multiple service lines.
- Experience of developing strategy: in a multi-stakeholder environment and converting this into measurable service benefits.
- System leadership: capability to navigate NHS, local government, and community partnerships.
- Evidence of strong commercial acumen: the understanding of financial flows, governance and contract negotiation and with the ability to maximise growth opportunities.
- Relationship building: the ability to develop relationships of trust with shareholders and with other stakeholders. Significant exposure to developing effective relationships across organisational boundaries.
- Change management: proven experience of leading transformation while preserving organisational culture.
- Track record of managing innovation and service improvement within tight financial constraints.
- Experience of leveraging technology for improvements in effectiveness and customer experience.
- Proven experience of budgetary management, with evidence of securing value for money and delivering more with less.
- Proven track record of developing an organisational culture committed to high standards of performance and quality.
Personal Qualities and Values
Essential
- Authenticity and humility: genuine engagement with staff and stakeholders and committed to respecting, valuing and developing people.
- Resilience and adaptability: able to thrive in uncertainty and complexity.
- Credibility and confidence: ability to build effective relationships internally and externally and capable of inspiring confidence with key partners, being a respected voice in system-level conversations.
- Innovative and curious: open to new models and creative problem-solving.
- Decisive yet collaborative: able to make decisions, while listening and engaging.
- Visible and personable: strong ambassadorial qualities, capable of working as part of a dynamic & evolving team, connected to staff and practices.
- Inclusive leadership: fostering a non-hierarchical, empowering culture, with a valuesdriven approach to leadership and passionate about providing high quality, customercentred services.
Person Specification
Experience
Essential
- Proven track record of successful senior leadership: with experience likely to include NHS or public sector operational management. Open to leadership gained in a comparably complex organisation, with multiple service lines.
- Experience of developing strategy: in a multi-stakeholder environment and converting this into measurable service benefits.
- System leadership: capability to navigate NHS, local government, and community partnerships.
- Evidence of strong commercial acumen: the understanding of financial flows, governance and contract negotiation and with the ability to maximise growth opportunities.
- Relationship building: the ability to develop relationships of trust with shareholders and with other stakeholders. Significant exposure to developing effective relationships across organisational boundaries.
- Change management: proven experience of leading transformation while preserving organisational culture.
- Track record of managing innovation and service improvement within tight financial constraints.
- Experience of leveraging technology for improvements in effectiveness and customer experience.
- Proven experience of budgetary management, with evidence of securing value for money and delivering more with less.
- Proven track record of developing an organisational culture committed to high standards of performance and quality.
Personal Qualities and Values
Essential
- Authenticity and humility: genuine engagement with staff and stakeholders and committed to respecting, valuing and developing people.
- Resilience and adaptability: able to thrive in uncertainty and complexity.
- Credibility and confidence: ability to build effective relationships internally and externally and capable of inspiring confidence with key partners, being a respected voice in system-level conversations.
- Innovative and curious: open to new models and creative problem-solving.
- Decisive yet collaborative: able to make decisions, while listening and engaging.
- Visible and personable: strong ambassadorial qualities, capable of working as part of a dynamic & evolving team, connected to staff and practices.
- Inclusive leadership: fostering a non-hierarchical, empowering culture, with a valuesdriven approach to leadership and passionate about providing high quality, customercentred services.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
