Job summary
The Business Development & Communications Lead
is a new role, which incorporates strategic and operational responsibilities
for driving the growth and development of the organisation through its business
initiatives and effective communication strategies. This position involves
building strong relationships with key stakeholders, identifying new
opportunities for service expansion, leading bid initiatives and enhancing the federation's
visibility and reputation within the community.
The successful candidate will have significant leadership experience in NHS commissioning and / or large-scale provider delivery. They will have an expert level of understanding of General Practice and Primary Care as specific health sectors and their likely roles within the new NHS 10 Year delivery programme. They will have worked in the London health and social care system.
This role is a permanent contract, based on 3-4
days per week and subject to a 6-month probationary review process.
Main duties of the job
The successful candidate will play a pivotal role in shaping the organisations external communications, ensuring consistent messaging, and supporting the organisations overall objectives of improving patient care and healthcare delivery.
This role will help steer Islington GP Federation through the emerging landscape being defined by the NHS 10 Year Plan, seeking to make sense of the ambitions surfacing nationally and locally. They will play a key role in shaping the organisations response to the opportunities arising and to contribute to the development and adaptation of the organisation to leverage the opportunities, barriers and new landscape in general.
The successful candidate will be part of Islington GP Federations executive leadership team, which is responsible for the business overall, reporting into the Board.
About us
The
Islington GP Group Limited (known as Islington GP Federation of IGPF) is a
large-scale Primary Care organisation incorporated by Islington GP practices in
2016. It was set up as a service innovation, design & delivery provider to
help shareholder practices become better connected and more resilient,
supported by one another and integrated into the borough system. IGPF provides a wide range of clinical and support services
to Islington GPs, their patients and associated health and social care partner
organisations. In 2023-24, IGPF was involved in 80+ projects and employed 430
staff.
IGPF is recognised
as a leader in new ways of working, including running Islington's extended
access primary care service (I: HUB), supporting Islington's Primary Care
Networks (PCNs) running Community Ear, Nose and Throat (ENT) and gynaecology
services, holding four GP practice contracts, employing an Islington-wide team
of practice-based pharmacists, and a range of practice support
mechanisms. IGPF is the host organisation for the Primary Care Network
(PCN) workforce and the Islington Training Hub and has been working for over
three years to create training and development programmes that meet the needs
of staff working in primary and community care settings.
Job description
Job responsibilities
Key duties and responsibilities:
Business development
- Identify and
pursue new opportunities for service expansion, partnership development, and
funding sources to support the business growth.
- Lead IGPFs
bidding processes and initiatives and prepare proposals for new projects,
collaborations, and funding grants.
- Work
with the deputy CEO to develop and
implement strategic plans to increase the federations footprint within the
community and healthcare sector, particularly in the context of the NHS
Neighbourhood Health programme.
- Lead IGPFs
insights processes to ensure the organisation remains informed about all
aspects of the NHS landscape, along with associated commercial sectors from
entrepreneurial tech innovation working with IGPFs Digital Product Lead - to
the evolution of new private health initiatives.
- Build and
maintain strong relationships with external stakeholders, including
commissioners, partners, and community organisations as part of IGPFs overall
leadership team and strategic priorities.
Communications & stakeholder engagement
- Develop and
execute comprehensive communication strategies to promote the Islington GP
Federations services, achievements, and initiatives. Including working with
the Board and Executive teams to refine and develop IGPFs overall role and
positioning within the NHS 10 Year Plan. Develop the IGPF role and narrative
the story.
- Lead and
execute IGPFs applications to both national and local award programmes.
- Lead internal
and external communication processes and ensure the organisation makes best
possible use of both analogue and digital media channels and opportunities.
- Act as the
primary point of contact for media and public relations activities. Organise
and support engagement events, community outreach activities, and stakeholder
meetings.
- Ensure
consistent messaging and branding across all IGPF business activities and
delivery channels.
Leadership & collaboration
- Work closely
with senior management colleagues and clinical teams to align business
development and communication strategies with organisational goals.
- Provide leadership,
advice and support to staff on the development of communication and business
development strengths.
- Monitor and
evaluate the effectiveness of communication campaigns and business development
initiatives, adjusting strategies as needed.
Reporting & compliance
- Prepare
reports on business development activities, stakeholder engagement, and
communication outcomes for senior management and funders.
- Ensure all
activities comply with relevant policies, regulations, and ethical standards.
Additional Responsibilities:
- Stay informed
about relevant policy changes, funding opportunities, and industry
developments.
- Represent the
Federation at external meetings, conferences, and networking events.
- Support
fundraising efforts and development of funding proposals.
Job description
Job responsibilities
Key duties and responsibilities:
Business development
- Identify and
pursue new opportunities for service expansion, partnership development, and
funding sources to support the business growth.
- Lead IGPFs
bidding processes and initiatives and prepare proposals for new projects,
collaborations, and funding grants.
- Work
with the deputy CEO to develop and
implement strategic plans to increase the federations footprint within the
community and healthcare sector, particularly in the context of the NHS
Neighbourhood Health programme.
- Lead IGPFs
insights processes to ensure the organisation remains informed about all
aspects of the NHS landscape, along with associated commercial sectors from
entrepreneurial tech innovation working with IGPFs Digital Product Lead - to
the evolution of new private health initiatives.
- Build and
maintain strong relationships with external stakeholders, including
commissioners, partners, and community organisations as part of IGPFs overall
leadership team and strategic priorities.
Communications & stakeholder engagement
- Develop and
execute comprehensive communication strategies to promote the Islington GP
Federations services, achievements, and initiatives. Including working with
the Board and Executive teams to refine and develop IGPFs overall role and
positioning within the NHS 10 Year Plan. Develop the IGPF role and narrative
the story.
- Lead and
execute IGPFs applications to both national and local award programmes.
- Lead internal
and external communication processes and ensure the organisation makes best
possible use of both analogue and digital media channels and opportunities.
- Act as the
primary point of contact for media and public relations activities. Organise
and support engagement events, community outreach activities, and stakeholder
meetings.
- Ensure
consistent messaging and branding across all IGPF business activities and
delivery channels.
Leadership & collaboration
- Work closely
with senior management colleagues and clinical teams to align business
development and communication strategies with organisational goals.
- Provide leadership,
advice and support to staff on the development of communication and business
development strengths.
- Monitor and
evaluate the effectiveness of communication campaigns and business development
initiatives, adjusting strategies as needed.
Reporting & compliance
- Prepare
reports on business development activities, stakeholder engagement, and
communication outcomes for senior management and funders.
- Ensure all
activities comply with relevant policies, regulations, and ethical standards.
Additional Responsibilities:
- Stay informed
about relevant policy changes, funding opportunities, and industry
developments.
- Represent the
Federation at external meetings, conferences, and networking events.
- Support
fundraising efforts and development of funding proposals.
Person Specification
Knowledge
Essential
- Expert understanding of the likely implications and opportunities arising from the new NHS 10 Year Plan.
- Strong understanding of healthcare systems, policies, and community health needs.
- Knowledge of health policies, funding mechanisms, and regulatory frameworks relevant to GP federations and community health organisations.
- Awareness of community health needs and local socio-economic factors influencing healthcare delivery.
- Knowledge of data protection, confidentiality, and compliance standards related to healthcare communications
Desirable
- Knowledge of data analysis and reporting tools to evaluate campaign effectiveness.
- Knowledge of funding application processes, grant writing, and partnership development.
- Awareness of the latest trends and best practices in healthcare communication and business development.
Qualifications
Essential
- Bachelors degree in business administration, Marketing, Communications, Public Relations, or a related field.
Desirable
- Masters degree or higher qualification in a relevant discipline.
- Experience working within a GP federation, primary care network, commissioning organisation or similar healthcare organisation.
Experience
Essential
- Significant experience (typically 3+ years) in business or service development, stakeholder engagement, or strategic communications within the healthcare sector or a related environment.
- Experience in building and maintaining partnerships with external stakeholders, including public sector bodies, community organisations, and healthcare providers.
Desirable
- Experience in contract procurements, securing funding or grants and preparing funding proposals.
Person Specification
Knowledge
Essential
- Expert understanding of the likely implications and opportunities arising from the new NHS 10 Year Plan.
- Strong understanding of healthcare systems, policies, and community health needs.
- Knowledge of health policies, funding mechanisms, and regulatory frameworks relevant to GP federations and community health organisations.
- Awareness of community health needs and local socio-economic factors influencing healthcare delivery.
- Knowledge of data protection, confidentiality, and compliance standards related to healthcare communications
Desirable
- Knowledge of data analysis and reporting tools to evaluate campaign effectiveness.
- Knowledge of funding application processes, grant writing, and partnership development.
- Awareness of the latest trends and best practices in healthcare communication and business development.
Qualifications
Essential
- Bachelors degree in business administration, Marketing, Communications, Public Relations, or a related field.
Desirable
- Masters degree or higher qualification in a relevant discipline.
- Experience working within a GP federation, primary care network, commissioning organisation or similar healthcare organisation.
Experience
Essential
- Significant experience (typically 3+ years) in business or service development, stakeholder engagement, or strategic communications within the healthcare sector or a related environment.
- Experience in building and maintaining partnerships with external stakeholders, including public sector bodies, community organisations, and healthcare providers.
Desirable
- Experience in contract procurements, securing funding or grants and preparing funding proposals.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.