Islington GP Federation

First Contact Physiotherapist

The closing date is 25 July 2025

Job summary

The South Islington Primary Care Network (PCN) is a group of 7 independent GP practices in the South of Islington, covering a population of around 75,000 residents. The PCN is brought together by NHS Englands PCN DES contract to deliver against its specifications and other tasks. The PCN works with multiple stakeholders as part of the South Locality, a multi-agency group focused on identifying population health needs and identifying streams of work to support these. This is part of Islingtons Fairer Together borough partnership.

The population within the PCN geography is diverse, often with significant and complex health and wellbeing needs. There is an exciting opportunity for enthusiastic and motivated individuals to support the co-ordination of this care and working closely with people to support them to achieve improved health outcomes and a better quality of life.

As this is a new role and the guidance around PCNs is constantly changing, there is a need for the post holder to be flexible and adaptable in this evolving environment. As a consequence, the post will be subject to ongoing review and inevitable iteration (the post holder may be required to work at other sites as dictated by the needs of the service), and will help inform how roles like these can be effectively used to support patient care.

Main duties of the job

To apply, you should be a fully HCPC and CSP registered physiotherapist with at least 5 years post-graduate experience, including 3 years of relevant MSK clinical experience in line with HEE's Roadmap to Practice.

You should be a confident MSK practitioner and communicator who thrives from engaging with a variety of colleagues internally and within the GP practice multidisciplinary teams you are integrated into.

The successful candidate will play a key role in proactively working with people, who would need support around MSK-related conditions and to provide coordination and navigation of care and support across health and care services.

They will work closely with GPs and practice teams, making sure that appropriate support is made available to people; supporting them to understand and manage their condition and ensuring their changing needs are addressed. They will enable people to access the services and support they require to meet their health and wellbeing needs, helping to improve peoples quality of life.

About us

Islington GP Federation (IGPF) is a growing organisation representing 31 practices; we have established ourselves as a leader in new ways of working, including running Islingtons extended access primary care services (I:HUB) as well as supporting the Islington Primary Care Networks (PCNs). Our current range of services include the Extended Access Service, I:HUB, Community Ear, Nose and Throat (ENT), Integrated Community Gynaecology, practice-based pharmacists and a range of practice support mechanisms.

IGPF works very closely with a range of partners including the regional commissioning group, NHS England, Healthy London Partnership, Public Health, local hospitals such as UCLH, the Whittington Health and the London Borough of Islington.

IGPF is the host organisation for the Primary Care Network (PCN) workforce and the Islington Training Hub, and has been working for over two years to create training and development programmes that meet the needs of staff working in primary and community care settings. IGPF runs two Islington GP practices on caretaking contracts; a third practice will be taken on within this financial quarter.

Details

Date posted

27 June 2025

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time, Part-time, Job share

Reference number

E0031-25-0030

Job locations

Unit 16-18

The Studios, Hornsey Street

Holloway

London

N7 8EG


Job description

Job responsibilities

Job Title: First Contact Physiotherapist

Responsible to: South Islington PCN

Place of Work: Within Islington Practices

Hours: Full time 37.5 hours a week,Part part-time and job-share will also be considered and supported

Duration:Permanent

About Islington GP Federation

Islington GP Federation (IGPF) is a growing organisation representing 31 practices; we have established ourselves as a leader in new ways of working, including running Islingtons extended access primary care services (I:HUB) as well as supporting the Islington Primary Care Networks -PCNs. Our current range of services include the Extended Access Service, I:HUB, Community Ear, Nose and Throat (ENT), Integrated Community Gynaecology, practice-based pharmacists and a range of practice support mechanisms.

IGPF works very closely with a range of partners including the regional commissioning group, NHS England, Healthy London Partnership, Public Health, local hospitals such as UCLH, the Whittington Health and the London Borough of Islington.

IGPF is the host organisation for the Primary Care Network-PCN workforce and the Islington Training Hub, and has been working for over two years to create training and development programmes that meet the needs of staff working in primary and community care settings. IGPF runs two Islington GP practices on caretaking contracts; a third practice will be taken on within this financial quarter.

About South Islington PCN

The South Islington Primary Care Network- PCN is a group of 7 independent GP practices in the South of Islington, covering a population of around 75,000 residents. The PCN is brought together by NHS Englands PCN DES contract to deliver against its specifications and other tasks. The PCN works with multiple stakeholders as part of the South Locality, a multi-agency group focused on identifying population health needs and identifying streams of work to support these. This is part of Islingtons Fairer Together borough partnership.

The population within the PCN geography is diverse, often with significant and complex health and wellbeing needs. There is an exciting opportunity for enthusiastic and motivated individuals to support the co-ordination of this care and working closely with people to support them to achieve improved health outcomes and a better quality of life.

As this is a new role and the guidance around PCNs is constantly changing, there is a need for the post holder to be flexible and adaptable in this evolving environment. As a consequence, the post will be subject to ongoing review and inevitable iteration the post holder may be required to work at other sites as dictated by the needs of the service, and will help inform how roles like these can be effectively used to support patient care.

Job Purpose

Provide clinical expertise, acting as a First-Contact Physiotherapist and making decisions about the best course of action for patients' care (including in relation to undifferentiated conditions. This will involve seeing patients, without prior contact with their GP, in order to establish a rapid and accurate diagnosis and management plan.

To act as a clinical role model providing leadership and support to a team of clinical staff delivering care at GP surgeries across the South Islington PCN

Reduce local health inequalities

Enable patient access to MSK Physiotherapy at the start of the pathway, ensuring timely access to diagnosis, early management and onward referral if necessary

Support patients to stay well and make informed decisions and choices through shared decision making when their health changes

Empower patients to build knowledge, skills and confidence to live well with their health conditions

Job Role

To apply, you should be a fully HCPC and CSP registered physiotherapist with at least 5 years post-graduate experience, including 3 years of relevant MSK clinical experience in line with HEE's Roadmap to Practice.

You should be a confident MSK practitioner and communicator who thrives from engaging with a variety of colleagues internally and within the GP practice multidisciplinary teams you are integrated into.

The successful candidate will play a key role in proactively working with people, who would need support around MSK-related conditions and to provide coordination and navigation of care and support across health and care services.

They will work closely with GPs and practice teams, making sure that appropriate support is made available to people; supporting them to understand and manage their condition and ensuring their changing needs are addressed. They will enable people to access the services and support they require to meet their health and wellbeing needs, helping to improve peoples quality of life.

Responsibilities will include, but are not limited to:

Work within primary care, seeing patients directly from reception booking ad triage.

Assess, diagnose, triage, and manage patients, taking responsibility for the management of a complex caseload.

Where required refer patients to other health professionals within the PCN

Work as part of a multi-disciplinary team in a patient facing role, using their expert knowledge of movement and function issues, to create stronger links for wider services through clinical leadership, teaching and evaluation

Develop integrated and tailored care programmes in partnership with patients, providing a range of first line treatment options including self-management, referral to rehabilitation focussed services and social prescribing

Make use of their full scope of practice, developing skills relating to independent prescribing, injection therapy and investigation to make professional judgements and decisions in unpredictable situations, including when provided with incomplete or contradictory information.

Manage complex interactions, including working with patients with psychosocial and mental health needs, referring onwards as required and including social prescribing when appropriate

Communicate effectively with patients, and their carers where applicable, complex and sensitive information regarding diagnoses, pathology, prognosis and treatment choices supporting personalised care

Implement all aspects of effective clinical governance for own practice, including undertaking regular audit and evaluation, supervision and training

Develop integrated and tailored care programmes in partnership with patients through:

- Effective shared decision-making

- Assessing levels of Patient Activation to support their own level of knowledge

- Designing and implementing plans that facilitate behavioural change

Request and progress investigations such as x-rays and blood tests and referrals to facilitate the diagnosis and choice of treatment regime including, considering the limitations of these investigations, interpret and act on results and feedback to aid patients diagnoses and management plans

Be accountable for decisions and actions via Health and Care Professions Council -HCPC registration, supported by a professional culture of peer networking/review and engagement in evidence-based practice.

Provide feedback and support to other PCN clinical team members on appropriate referral criteria.

Confidentiality:

In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, staff and other healthcare workers. They may also have access to information relating to the Federation as a business organisation. All such information from any source is to be regarded as strictly confidential.

Information relating to patients, carers, colleagues, other healthcare workers or the business of the Federation may only be divulged to authorised persons in accordance with the Federation policies and procedures relating to confidentiality and the protection of personal and sensitive data.

Health & Safety:

The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the Federations Health & Safety Policy, to include:

Using personal security systems within the workplace according to IGPF guidelines

Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks

Making effective use of training to update knowledge and skills

Equality and Diversity:

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with Federation and organisational procedures and policies, and current legislation

Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues

Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Job description

Job responsibilities

Job Title: First Contact Physiotherapist

Responsible to: South Islington PCN

Place of Work: Within Islington Practices

Hours: Full time 37.5 hours a week,Part part-time and job-share will also be considered and supported

Duration:Permanent

About Islington GP Federation

Islington GP Federation (IGPF) is a growing organisation representing 31 practices; we have established ourselves as a leader in new ways of working, including running Islingtons extended access primary care services (I:HUB) as well as supporting the Islington Primary Care Networks -PCNs. Our current range of services include the Extended Access Service, I:HUB, Community Ear, Nose and Throat (ENT), Integrated Community Gynaecology, practice-based pharmacists and a range of practice support mechanisms.

IGPF works very closely with a range of partners including the regional commissioning group, NHS England, Healthy London Partnership, Public Health, local hospitals such as UCLH, the Whittington Health and the London Borough of Islington.

IGPF is the host organisation for the Primary Care Network-PCN workforce and the Islington Training Hub, and has been working for over two years to create training and development programmes that meet the needs of staff working in primary and community care settings. IGPF runs two Islington GP practices on caretaking contracts; a third practice will be taken on within this financial quarter.

About South Islington PCN

The South Islington Primary Care Network- PCN is a group of 7 independent GP practices in the South of Islington, covering a population of around 75,000 residents. The PCN is brought together by NHS Englands PCN DES contract to deliver against its specifications and other tasks. The PCN works with multiple stakeholders as part of the South Locality, a multi-agency group focused on identifying population health needs and identifying streams of work to support these. This is part of Islingtons Fairer Together borough partnership.

The population within the PCN geography is diverse, often with significant and complex health and wellbeing needs. There is an exciting opportunity for enthusiastic and motivated individuals to support the co-ordination of this care and working closely with people to support them to achieve improved health outcomes and a better quality of life.

As this is a new role and the guidance around PCNs is constantly changing, there is a need for the post holder to be flexible and adaptable in this evolving environment. As a consequence, the post will be subject to ongoing review and inevitable iteration the post holder may be required to work at other sites as dictated by the needs of the service, and will help inform how roles like these can be effectively used to support patient care.

Job Purpose

Provide clinical expertise, acting as a First-Contact Physiotherapist and making decisions about the best course of action for patients' care (including in relation to undifferentiated conditions. This will involve seeing patients, without prior contact with their GP, in order to establish a rapid and accurate diagnosis and management plan.

To act as a clinical role model providing leadership and support to a team of clinical staff delivering care at GP surgeries across the South Islington PCN

Reduce local health inequalities

Enable patient access to MSK Physiotherapy at the start of the pathway, ensuring timely access to diagnosis, early management and onward referral if necessary

Support patients to stay well and make informed decisions and choices through shared decision making when their health changes

Empower patients to build knowledge, skills and confidence to live well with their health conditions

Job Role

To apply, you should be a fully HCPC and CSP registered physiotherapist with at least 5 years post-graduate experience, including 3 years of relevant MSK clinical experience in line with HEE's Roadmap to Practice.

You should be a confident MSK practitioner and communicator who thrives from engaging with a variety of colleagues internally and within the GP practice multidisciplinary teams you are integrated into.

The successful candidate will play a key role in proactively working with people, who would need support around MSK-related conditions and to provide coordination and navigation of care and support across health and care services.

They will work closely with GPs and practice teams, making sure that appropriate support is made available to people; supporting them to understand and manage their condition and ensuring their changing needs are addressed. They will enable people to access the services and support they require to meet their health and wellbeing needs, helping to improve peoples quality of life.

Responsibilities will include, but are not limited to:

Work within primary care, seeing patients directly from reception booking ad triage.

Assess, diagnose, triage, and manage patients, taking responsibility for the management of a complex caseload.

Where required refer patients to other health professionals within the PCN

Work as part of a multi-disciplinary team in a patient facing role, using their expert knowledge of movement and function issues, to create stronger links for wider services through clinical leadership, teaching and evaluation

Develop integrated and tailored care programmes in partnership with patients, providing a range of first line treatment options including self-management, referral to rehabilitation focussed services and social prescribing

Make use of their full scope of practice, developing skills relating to independent prescribing, injection therapy and investigation to make professional judgements and decisions in unpredictable situations, including when provided with incomplete or contradictory information.

Manage complex interactions, including working with patients with psychosocial and mental health needs, referring onwards as required and including social prescribing when appropriate

Communicate effectively with patients, and their carers where applicable, complex and sensitive information regarding diagnoses, pathology, prognosis and treatment choices supporting personalised care

Implement all aspects of effective clinical governance for own practice, including undertaking regular audit and evaluation, supervision and training

Develop integrated and tailored care programmes in partnership with patients through:

- Effective shared decision-making

- Assessing levels of Patient Activation to support their own level of knowledge

- Designing and implementing plans that facilitate behavioural change

Request and progress investigations such as x-rays and blood tests and referrals to facilitate the diagnosis and choice of treatment regime including, considering the limitations of these investigations, interpret and act on results and feedback to aid patients diagnoses and management plans

Be accountable for decisions and actions via Health and Care Professions Council -HCPC registration, supported by a professional culture of peer networking/review and engagement in evidence-based practice.

Provide feedback and support to other PCN clinical team members on appropriate referral criteria.

Confidentiality:

In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, staff and other healthcare workers. They may also have access to information relating to the Federation as a business organisation. All such information from any source is to be regarded as strictly confidential.

Information relating to patients, carers, colleagues, other healthcare workers or the business of the Federation may only be divulged to authorised persons in accordance with the Federation policies and procedures relating to confidentiality and the protection of personal and sensitive data.

Health & Safety:

The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the Federations Health & Safety Policy, to include:

Using personal security systems within the workplace according to IGPF guidelines

Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks

Making effective use of training to update knowledge and skills

Equality and Diversity:

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with Federation and organisational procedures and policies, and current legislation

Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues

Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Person Specification

Experience

Essential

  • Knowledge of managing patients with a variety of conditions and complex needs
  • Demonstrates expert clinical reasoning skills in MSK physiotherapy
  • Ability to implement evidence-based practice principles
  • Good self-management and ability to prioritise workload and delegate tasks as appropriate
  • Evidence of appropriate post-graduate training in a broad range of appropriate specialist areas
  • Evidence of an active part in learning activities e.g. peer review
  • Evidence of providing professional advice /support
  • Evidence of collaborative working within a multi-professional team

Desirable

  • Experience of working in Primary Care and First Contact Practitioner roles
  • Evidence of involvement in Service Improvement initiatives and outcomes
  • Experience of initiating change
  • Previous experience working in Primary Care
  • Ability to cope with unpredictable situations
  • Completion of some level 7 MSc learning. Qualified injection therapist and / or independent prescriber

Knowledge and skills

Essential

  • Be flexible and adaptable to cope with unpredictable situations
  • Awareness and understanding of the MSK Competency Framework for FCPs
  • Ability to implement evidence-based practice principles
  • Ability to manage a case load of patients independently with complex musculoskeletal dysfunction, acute and chronic pain
  • Good self-management and ability to prioritise workload and delegate tasks as appropriate
  • Ability to structure and deliver training and education programmes
  • Computer literate for record keeping, communication, data collection and research purposes
  • Aware of own limitations and when to ask for advice from the wider MDT

Desirable

  • Experience of working and have a good understanding of EMIS clinical platform

Qualifications

Essential

  • BSc degree in Physiotherapy
  • Registration with the HCPC
  • Membership of the Chartered Society of Physiotherapy
  • Minimum of 5 years post qualification experience
  • Minimum of 3 years MSK experience

Desirable

  • MSc degree in Physiotherapy
  • Completed or working towards a Supplementary Prescribing qualification or non-medical prescribing qualification training will be supported in post.
  • Completed or currently working towards IRMER qualification
Person Specification

Experience

Essential

  • Knowledge of managing patients with a variety of conditions and complex needs
  • Demonstrates expert clinical reasoning skills in MSK physiotherapy
  • Ability to implement evidence-based practice principles
  • Good self-management and ability to prioritise workload and delegate tasks as appropriate
  • Evidence of appropriate post-graduate training in a broad range of appropriate specialist areas
  • Evidence of an active part in learning activities e.g. peer review
  • Evidence of providing professional advice /support
  • Evidence of collaborative working within a multi-professional team

Desirable

  • Experience of working in Primary Care and First Contact Practitioner roles
  • Evidence of involvement in Service Improvement initiatives and outcomes
  • Experience of initiating change
  • Previous experience working in Primary Care
  • Ability to cope with unpredictable situations
  • Completion of some level 7 MSc learning. Qualified injection therapist and / or independent prescriber

Knowledge and skills

Essential

  • Be flexible and adaptable to cope with unpredictable situations
  • Awareness and understanding of the MSK Competency Framework for FCPs
  • Ability to implement evidence-based practice principles
  • Ability to manage a case load of patients independently with complex musculoskeletal dysfunction, acute and chronic pain
  • Good self-management and ability to prioritise workload and delegate tasks as appropriate
  • Ability to structure and deliver training and education programmes
  • Computer literate for record keeping, communication, data collection and research purposes
  • Aware of own limitations and when to ask for advice from the wider MDT

Desirable

  • Experience of working and have a good understanding of EMIS clinical platform

Qualifications

Essential

  • BSc degree in Physiotherapy
  • Registration with the HCPC
  • Membership of the Chartered Society of Physiotherapy
  • Minimum of 5 years post qualification experience
  • Minimum of 3 years MSK experience

Desirable

  • MSc degree in Physiotherapy
  • Completed or working towards a Supplementary Prescribing qualification or non-medical prescribing qualification training will be supported in post.
  • Completed or currently working towards IRMER qualification

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Islington GP Federation

Address

Unit 16-18

The Studios, Hornsey Street

Holloway

London

N7 8EG


Employer's website

https://www.islingtongpfederation.org/ (Opens in a new tab)

Employer details

Employer name

Islington GP Federation

Address

Unit 16-18

The Studios, Hornsey Street

Holloway

London

N7 8EG


Employer's website

https://www.islingtongpfederation.org/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Kunal Khanchandani

igpf.hr@nhs.net

Details

Date posted

27 June 2025

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time, Part-time, Job share

Reference number

E0031-25-0030

Job locations

Unit 16-18

The Studios, Hornsey Street

Holloway

London

N7 8EG


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