Clinical Administrator - £35 per hour (remote, flex hours)

Job description

Job responsibilities

ABOUT MEDEFER

Medefer is an innovative CQC registered healthcare provider that aims to transform the way that healthcare is delivered by enabling healthcare systems to provide patients with the best healthcare experience - timely, efficient and effective.

Founded by Consultants and GPs working in the NHS, our culture is driven by a deeply held commitment to the NHS and delivering transformational change to the patient experience. We are a passionate, dedicated and patient-focused team striving to make healthcare fit for the 21st century. Our vision is to completely re-frame the way that healthcare is delivered.

Medefers technology platform delivers world-class leading safety, whilst delivering a unique approach in delivering a national service to patients, from referral, to treatment and discharge.

AT MEDEFER WE BELIEVE THAT EVERY NHS PATIENT DESERVES THE BEST POSSIBLE HEALTHCARE.

JOB TITLE:Clinical Administrator (Contractor)

REPORTING TO: Delegated Ordering Team Leader

LOCATION:Remote

Join us in our mission to transform patient care and be part of a dynamic and innovative team. We pride ourselves on a supportive, collaborative and inclusive culture and you will have the opportunity to work alongside a team of intelligent, driven and compassionate people who care deeply about transforming the way healthcare is delivered.

ROLE OVERVIEW:

The Contractor role of the Clinical Administrator is responsible for undertaking a wide range of clinical administrative duties, efficiently and effectively whilst supporting and communicating with the multi-disciplinary team within Medefer.

The Clinical Administrator will be required to specialise in and lead on administrative and supportive tasks regarding patient care.

This role is on a Contractor arrangement either on an individual self-employed basis or working via your own personal services company, enabling you to work privately to supplement your NHS income and at the same time, be part of a team working to support transformation in the NHS.

KEY RESPONSIBILITIES:

• Quality Assurance; making sure the correct pathways and process are followed; including completing the investigation forms requested by the consultants, including pre-requisites and safety questions
• Reviewing the consultant's response letters for accuracy, completeness and correct outcome selection.
• Ensuring appropriate investigations are requested by Medefers consultants and clinicians and processing those requests through Medefers platform or third-party platforms
• Reviewing partial results received from providers and determining if the results need to be immediately reactivated to consultants or can wait until the rest of the patients' results are back for a full review
• Diagnostic request management
• Undertaking Significant Event investigation and ensuring that errors are properly recorded and addressed
• Continuous feedback regarding Medefers platform and pathways, for tech fixes and improvements
• Maintaining strict confidentiality and to adhere to the local and national Health and Safety regulations and Medefers Policies and Procedures.

QUALIFICATIONS,EXPERIENCE, SKILLS AND COMPETENCIES:

• Medical degree and have trained as a doctor up to the UK equivalent of Foundation Year 2.
• Administrative or clerical experience in varied health settings, including GP surgeries, hospitals, pharmacies.
• Previous administrative work experience dealing with patients directly.
• Exceptional Microsoft Office skills.
• Evidence of problem solving.
• Experience of building and/or managing a team.
• Experience in conflict resolution, and able to collaborate with others confidently.

BENEFITS:

• The opportunity to be a part of a new model of digital patient care
• The ability to work part time, in an ad-hoc fashion, but at the same time be part of a team working to support transformation in the NHS and much needed additional capacity
• Flexible working schedules and the ability to work from home as little or as much as you like, from a few hours a week to a few days a week
• The opportunity for future career development, such as progressing into clinical leadership roles or training and support roles within Medefers network

WORKING ARRANGEMENTS AND KEY TERMS:

• This is a short-term contractor role for approx. 6-12 months and would suit a medical registrar or similar.

• Must be clinically qualified and GMC registered

• Must have strong communication skills and IT literacy

• Must be able to provide up to date documents in accordance with clinical compliance requirements
• Please apply for this role using the following link:https://medefer.teamtailor.com/jobs/4816704-gmc-registered-clinical-administrator-35-per-hour-fully-remote-flexible-hours

Medefer fully complies with the Equality Act 2010. We are an equal opportunities employer, value diversity and welcome applications from candidates of all backgrounds.

This job description is non-contractual and the postholder will be expected to perform additional duties and tasks that may be assigned by management from time to time to suit business needs.

Medefer contact details are provided for the specific purpose to support potential candidates and are not to be used to market services. The named individual has not consented to unsolicited marketing emails. Direct marketing means the communication, by whatever means, of marketing material which is directed at individuals. Privacy and Electronic Communications Regulations (PECR) apply to unsolicited emails, for which the individual has not provided consent. Medefer takes the privacy of individuals very seriously and failure to abide by this notice will result in action taken.

Person Specification

Qualifications

Essential

• Medical degree and have trained as a doctor up to the UK equivalent of Foundation Year 2.
• Administrative or clerical experience in varied health settings, including GP surgeries, hospitals, pharmacies.
• Previous administrative work experience dealing with patients directly.
• Exceptional Microsoft Office skills.
• Evidence of problem solving.
• Experience of building and/or managing a team.
• Experience in conflict resolution, and able to collaborate with others confidently.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Medefer Ltd

Address

Medefer Ltd

19 Eastbourne Terrace

London

Paddington

W2 6LG

Employer's website

https://www.medefer.com/ (Opens in a new tab)