HMT Sancta Maria Hospital

Healthcare Assistant - Outpatients

Information:

This job is now closed

Job summary

Following the successful opening of our brand-new state-of-the-art hospital situated in the SA1 area of Swansea, we have an exciting opportunity for a motivated and experienced Healthcare Assistant to join our Outpatients Department at Sancta Maria Hospital.

We are only private hospital in Swansea offering a wide range of procedures carried out by a number of our leading consultants. As a not-for-profit organisation, Sancta Maria hospital is passionate about putting the patient first.

We require our staff to be multi-skilled to support a range of specialities and we pride ourselves on providing training and career development to our teams.

Main duties of the job

As a healthcare assistant, you will be responsible for assisting and caring for patients in a fast-paced and dynamic clinical environment. The role of the health care support worker is to support the nurse with the highest standards of nursing care, ensuring patient safety and supporting the patients pre and post operatively. Part of the role will include changing dressings, taking vital signs, and ensuring each patient has a comfortable and safe experience.

Applicants need to have good communication and organization skills, preferably with a proven record of working within a Ward, Outpatient or similar Department. A robust induction in to the department and training will be provided.

Variable Shifts Patterns

About us

HMT recognises that its staff represent the single most important lever in delivering quality care and change as care and treatments evolve. For these reasons and because of our ethical framework as a charity, we aspire to make HMT the employer of choice within the area.

At HMT Sancta Maria Hospital youll have the opportunity to be part of a developed workforce which has the appropriate time to care for their patients. We want our people to be skilled, motivated, informed and engaged to perform their roles to the highest standard. Once youre part of our team, well also be working with you to ensure that the work you do with us remains challenging and engaging throughout your career as you develop and progress.

Benefits include:

  • Enhanced pay for unsociable hours
  • 35 days holiday (including bank holidays)
  • Private medical insurance
  • Workplace pension
  • On-going training and development
  • Quality work environment
  • Employee Assistant Programme
  • Long Service Recognition
  • Wellbeing Programmes
  • Team Working
  • Staff Referral Scheme
  • Enhanced Maternity Pay
  • Cycle to Work Scheme

Details

Date posted

15 August 2023

Pay scheme

Other

Salary

£21,859 a year

Contract

Permanent

Working pattern

Full-time

Reference number

E0013-23-0010

Job locations

Sancta Maria Hospital

Lamberts Road

Swansea

West Glamorgan

SA1 8FD


Job description

Job responsibilities

To work independently, with delegated responsibility, undertaking duties in relation to patient care and departmental administration/organization with direction and supervision from a Registered Nurse (RN) and the Outpatient manager.

To be responsible for ensuring all relevant enquiries referring to the Outpatient department are handled efficiently and effectively, liaising with patients, Consultants and other relevant hospital staff.

To work as a member of the multidisciplinary departmental team providing excellent customer service to patients and their relatives

Demonstrate effective communication skills with patients and their relatives within the departmental team, providing emotional support of patients who may be anxious, upset, frightened or worried for any reason

To demonstrate behavior and attitudes appropriate to a professional working environment which promotes the ethos of HMT and Sancta Maria Hospital

Be adaptable, flexible and responsive to the changing needs of the hospital

Participate in department resource management

Maintain a clean and safe environment for patients and ensure follow HMTs Policy regarding Infection Control and Prevention.

Report adverse incidents in accordance with HMTs policy

Full JD can be downloaded

Job description

Job responsibilities

To work independently, with delegated responsibility, undertaking duties in relation to patient care and departmental administration/organization with direction and supervision from a Registered Nurse (RN) and the Outpatient manager.

To be responsible for ensuring all relevant enquiries referring to the Outpatient department are handled efficiently and effectively, liaising with patients, Consultants and other relevant hospital staff.

To work as a member of the multidisciplinary departmental team providing excellent customer service to patients and their relatives

Demonstrate effective communication skills with patients and their relatives within the departmental team, providing emotional support of patients who may be anxious, upset, frightened or worried for any reason

To demonstrate behavior and attitudes appropriate to a professional working environment which promotes the ethos of HMT and Sancta Maria Hospital

Be adaptable, flexible and responsive to the changing needs of the hospital

Participate in department resource management

Maintain a clean and safe environment for patients and ensure follow HMTs Policy regarding Infection Control and Prevention.

Report adverse incidents in accordance with HMTs policy

Full JD can be downloaded

Person Specification

Knowledge & Skills

Essential

  • Act as a team member within the Ward/Day Unit
  • Assist other members of the team maintain a safe environment
  • All Wales Passport for the Manual Handling and moving of patients (or similar)
  • Able to prioritize workload
  • Effective time management skills
  • Ability to use initiative
  • Effective interpersonal skills
  • Ability to work independently and as part of a team

Desirable

  • Phlebotomy Skills

Qualifications

Essential

  • Experience of working in a healthcare environment
  • Numeracy and literacy skills
  • Basic IT skills

Desirable

  • Already obtained or working toward BTEC/NVQ level 2 Health and Social Care
  • Current Basic Life Support certificate

Experience

Essential

  • Interpersonal and communication skills
  • Experience in providing care

Desirable

  • Ability to undertake clinical observations
Person Specification

Knowledge & Skills

Essential

  • Act as a team member within the Ward/Day Unit
  • Assist other members of the team maintain a safe environment
  • All Wales Passport for the Manual Handling and moving of patients (or similar)
  • Able to prioritize workload
  • Effective time management skills
  • Ability to use initiative
  • Effective interpersonal skills
  • Ability to work independently and as part of a team

Desirable

  • Phlebotomy Skills

Qualifications

Essential

  • Experience of working in a healthcare environment
  • Numeracy and literacy skills
  • Basic IT skills

Desirable

  • Already obtained or working toward BTEC/NVQ level 2 Health and Social Care
  • Current Basic Life Support certificate

Experience

Essential

  • Interpersonal and communication skills
  • Experience in providing care

Desirable

  • Ability to undertake clinical observations

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

HMT Sancta Maria Hospital

Address

Sancta Maria Hospital

Lamberts Road

Swansea

West Glamorgan

SA1 8FD


Employer's website

https://www.hmtsanctamaria.org/ (Opens in a new tab)

Employer details

Employer name

HMT Sancta Maria Hospital

Address

Sancta Maria Hospital

Lamberts Road

Swansea

West Glamorgan

SA1 8FD


Employer's website

https://www.hmtsanctamaria.org/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Graham Chapman

gchapman@hmt-uk.org

01792989133

Details

Date posted

15 August 2023

Pay scheme

Other

Salary

£21,859 a year

Contract

Permanent

Working pattern

Full-time

Reference number

E0013-23-0010

Job locations

Sancta Maria Hospital

Lamberts Road

Swansea

West Glamorgan

SA1 8FD


Supporting documents

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