Milestones Trust

Support Worker - Learning Disability Services

The closing date is 20 March 2026

Job summary

We have an exciting opportunity for a Support Worker to join our service at Whistley Dene in Potterne. We support six people with learning disabilities in their own home.

Whistley Dene is in a rural setting and is surrounded by beautiful countryside, so having access to transport is essential. You will also need to have a valid, full UK driving licence and be willing to drive the house vehicle to support the people that live in Whistley Dene to access their communities.

Main duties of the job

We are looking for someone who is able to offer support out and about, supporting people to go out for a coffee, shopping, watching Swindon Town play football, ten pin bowling, listening to music, going to the cinema; all aspects of everyday life.

You might be new to Social Care and have life experiences and a variety of skills and abilities which will benefit the people who live at Whistley Dene. We will be committed to ensuring you have the training and mentoring required with the induction into this role. Hours are worked on a shift rota pattern and will include some weekends, evenings and bank holidays.

Shift patterns are:

07.00-14.00
14.00-21.00
07.00-21.00
Sleep-in: 21.00-07.00

We work closely with families, health professionals and our social care colleagues to provide support which is led by the individual. The people who live at Whistley Dene are looking for someone of a caring and tolerant nature who can provide support through a person centred approach.

The successful Support Worker will be:

Energetic
Enthusiastic
A good communicator
Creative
Willing to learn new skills
Wanting to make a difference
Empathic
Able to work as part of a team and all work in the same way to provide continuity

About us

Our staff are what makes us the charity we are today, supporting people with learning disabilities and mental health needs.

The care we provide is tailored to people's individual needs. We take the time to get to know the people we support, helping them keep their connections to their own lives, their family, friends and community. We support people to live with more choice and more independence.

At Milestones Trust we recognise that without the hard work, commitment and passion of our staff, we wouldn't be the charity we are today. That's why we are committed to rewarding you with a competitive pay and benefits package including:

30 days annual leave, including recognised public holidays
Learning and development to support your career growth
Nationally recognised qualifications, from entry level care to management
Flexible working, with rotas provided in advance
Statutory Sick Pay from day one
Occupational Sick Pay after two years, increasing with service
Health Cash Plan after probation, offering at least £695cashback for health treatments (dental, optical, therapies, maternity/paternity, prescriptions)
Enhanced maternity and paternity pay
Free enhanced DBS check
Dayforce Wallet, giving you access to your earnings before payday
Employee referral scheme with financial rewards
Employee Assistance Programme from day one, offering confidential 24/7 support
Company pension scheme to help grow your retirement savings

Date posted

09 March 2026

Pay scheme

Other

Salary

£12.91 an hour (rising to £13.53 per hour from 1st April) + £500 Welcome Bonus

Contract

Permanent

Working pattern

Full-time

Reference number

E0012-26-0002

Job locations

Whistley Dene

Whistley Road

Devizes

Wiltshire

SN10 5TD

Job description

Job responsibilities

To encourage and assist the people we support to live happy and fulfilled lives by supporting people in identifying options and encouraging them to make and exercise their choices, by understanding the organisations values and expectations.

Accountabilities:

1. To provide assistance to the people we support, including personal care as required, recognising their preferences and right to dignity.

2. To assist individuals to plan the support they want, make day-to day choices and major life decisions, ensuring that information is available to inform their choices.

3. To provide individuals with the agreed necessary support to maximise their independence and to develop social and life skills, advocating on their behalf to promote their rights and interests.

4. To enable people we support to form and maintain relationships, including intimate relationships, and friendships.

5. To facilitate individuals to identify and consider any risks arising from their choices, ensuring that a positive approach to risk taking is supported wherever possible, ensuring that ways of avoiding or reducing the risk are assessed, agreed and recorded.

6. To monitor the health, wellbeing and psychological and emotional needs of people you support, recognising any changes and seeking advice when necessary, whilst recognising the individuals right to determine their own lifestyle.

7. To implement or administer medication and specialist interventions in line with a persons support plan, following training and under direction which may be provided from a distance.

8. To work without direct supervision, including as a lone worker.

9. To follow all policies, procedures, support plans, risk assessments and safe systems of work, and where appropriate engage positively in reviewing and updating such information.

10.To facilitate effective handover to colleagues, including to agency workers, and to plan and prioritise own work schedule based on information received from others.

11.To take responsibility for safeguarding people you support, engaging positively with external bodies such as the Safeguarding Authorities or the Police and raising any concerns with your line manager or in their absence the appropriate senior/ on call manager.

12.To complete written documentation, including support plans and daily records, using IT if required.

13.To communicate effectively with stakeholders including professionals and family members, as agreed, and to build positive relationships.

14.To work as a member of a team, to attend team briefings and meetings regularly and contribute in a positive manner.

15.To promote the privacy, dignity and rights, health and wellbeing of the people we support and respect individuals right to confidentiality.

16.To undertake required assessments and training, including updates, as well as other learning opportunities (formal and informal) to continue to increase your skills and abilities.

17.To advocate on behalf of the people we support, promoting each persons right to live the life they choose and acting in their best interest as laid out within the Mental Capacity Act (2000) where required.