Milestones Trust

Support Worker

The closing date is 17 March 2026

Job summary

Part-time position available: 30 hours per week

Court View is situated in the quiet village of Pucklechurch. It is a comfortable home to four adults who have learning disabilities. Staff support people with other health conditions such as Epilepsy, schizophrenia and Autism. People we support are looking for reliable, understanding and patient people to join their small team of Support Workers.

The home is spacious and has a medium sized garden. Staff build close relationships with people we support so they can offer person-centred care. Staff organise activities in the community that are tailored to individual interests such as Castle Combe Race days, Willow Trust boat trips, steam train visits and shopping trips to Cheddar and garden centres. In house activities involve board games, puzzles, arts and crafts. We enter competitions such as the Scarecrow trail and the Gingerbread trail. One individual also goes on holiday with family members throughout the year.

Main duties of the job

Please note that having a driving licence for manual vehicles is an essential requirement for this role.

Staff lone work at the service on Sunday and Fridays, the shift cover is 9am-5pm and 5pm-9am.The remaining days of the week there are 2 staff on day shifts. The Early shift is 8:30am-4pmand the mid shift is 10am-5.30pm.The sleep-in shift every day is lone working from 5.30pm to 9am the following morning.

There is a core staff member on duty 24 hours per day and each person we support has their own individual 1-1 hours.

The successful Support Worker will:

Have a UK driving licence and be able to drive a manual vehicle.
Have excellent communication skills.
Have a caring manner and a tolerant nature.
Be able to support people with their personal hygiene needs and have some understanding of non-verbal communication.
Be an enthusiastic and energetic member of the team.

About us

Our staff are what makes us the charity we are today, supporting people with learning disabilities and mental health needs.

The care we provide is tailored to people's individual needs. We take the time to get to know the people we support, helping them keep their connections to their own lives, their family, friends and community. We support people to live with more choice and more independence.

At Milestones Trust we recognise that without the hard work, commitment and passion of our staff, we wouldn't be the charity we are today. That's why we are committed to rewarding you with a competitive pay and benefits package including:

30 days annual leave, including recognised public holidays
Learning and development to support your career growth
Nationally recognised qualifications, from entry level care to management
Flexible working, with rotas provided in advance
Statutory Sick Pay from day one
Occupational Sick Pay after two years, increasing with service
Health Cash Plan after probation, offering at least £695cashback for health treatments (dental, optical, therapies, maternity/paternity, prescriptions)
Enhanced maternity and paternity pay
Free enhanced DBS check
Dayforce Wallet, giving you access to your earnings before payday
Employee referral scheme with financial rewards
Employee Assistance Programme from day one, offering confidential 24/7 support
Company pension scheme to help grow your retirement savings

Date posted

04 March 2026

Pay scheme

Other

Salary

£12.91 an hour (rising to £13.53 per hour from 1st April) + £500 Welcome Bonus

Contract

Permanent

Working pattern

Part-time

Reference number

E0012-26-0000

Job locations

Unit 10, Eclipse Office Park

High Street, Staple Hill

Bristol

BS16 5EL

Court View

Pucklechurch

BS16 9PN

Job description

Job responsibilities

To encourage and assist the people we support to live happy and fulfilled lives by supporting people in identifying options and encouraging them to make and exercise their choices, by understanding the organisations values and expectations.

Accountabilities:

1. To provide assistance to the people we support, including personal care as required, recognising their preferences and right to dignity.

2. To assist individuals to plan the support they want, make day-to day choices and major life decisions, ensuring that information is available to inform their choices.

3. To provide individuals with the agreed necessary support to maximise their independence and to develop social and life skills, advocating on their behalf to promote their rights and interests.

4. To enable people we support to form and maintain relationships, including intimate relationships, and friendships.

5. To facilitate individuals to identify and consider any risks arising from their choices, ensuring that a positive approach to risk taking is supported wherever possible, ensuring that ways of avoiding or reducing the risk are assessed, agreed and recorded.

6. To monitor the health, wellbeing and psychological and emotional needs of people you support, recognising any changes and seeking advice when necessary, whilst recognising the individuals right to determine their own lifestyle.

7. To implement or administer medication and specialist interventions in line with a persons support plan, following training and under direction which may be provided from a distance.

8. To work without direct supervision, including as a lone worker.

9. To follow all policies, procedures, support plans, risk assessments and safe systems of work, and where appropriate engage positively in reviewing and updating such information.

10.To facilitate effective handover to colleagues, including to agency workers, and to plan and prioritise own work schedule based on information received from others.

11.To take responsibility for safeguarding people you support, engaging positively with external bodies such as the Safeguarding Authorities or the Police and raising any concerns with your line manager or in their absence the appropriate senior/ on call manager.

12.To complete written documentation, including support plans and daily records, using IT if required.

13.To communicate effectively with stakeholders including professionals and family members, as agreed, and to build positive relationships.

14.To work as a member of a team, to attend team briefings and meetings regularly and contribute in a positive manner.

15.To promote the privacy, dignity and rights, health and wellbeing of the people we support and respect individuals right to confidentiality.

16.To undertake required assessments and training, including updates, as well as other learning opportunities (formal and informal) to continue to increase your skills and abilities.

17.To advocate on behalf of the people we support, promoting each persons right to live the life they choose and acting in their best interest as laid out within the Mental Capacity Act (2000) where required.