Job summary
This is an administrative role, working within a small, friendly and professional team known as the LMC Secretariat. The secretariat does the day-to-day work of the organisation to support GPs (our constituents) and their practice teams. You will be one of 3 administrators and your work will assist the Operations Manager to ensure the efficient day-to-day running of the office and support the rest of the LMC staff team.
You will know what it is to genuinely be part of a team and support your colleagues. You will be friendly with a positive attitude.
We don't necessarily need you to have NHS or primary care experience but understanding towards our GPs, their teams and the challenges they face is essential.
The role will be offered on a permanent contract, subject to probationary reviews, and is a part-time post of 25 hours per week. There will be a requirement to attend some evening meetings as part of this role so some flexibility will be required.
Main duties of the job
You will receive constituent queries on a rota basis, responding via email and telephone and triaging these for the relevant team member to action.
Other duties will include processing invoices, organising meetings, diary management and being involved in planning and delivering a number of online and face to face events.
We are committed to supporting the development of all our team members. Much of the learning for the role can be done on the job but we also have a comprehensive induction programme with ongoing support from your colleagues and the Management Team.
About us
The Organisation
The Humberside Group of Local Medical Committees Ltd is one of a unique group of organisations that exist across the country to represent and support GPs. We cover a wide geographical area that includes Hull, East Yorkshire, North Lincolnshire and North East Lincolnshire.
The work we do includes:
- Advising GPs and their practices about their NHS contracts
- Providing support both to individuals and teams in general practice
- Liaising and negotiating with other organisations throughout the NHS to represent the views and interests of GPs
- Sharing information and good practice
- Organising events on subjects relevant to GPs and their practice teams
- Raising the profile of GPs and highlighting their role and achievements
LMCs are representative organisations. This means that we have a membership of GPs elected by their peers to represent them. Our members are grouped together into two separate committees (North & North East Lincolnshire LMC & Hull & East Yorkshire LMC) that meet regularly to discuss issues relevant to primary care.
Job description
Job responsibilities
Job Title - Team Administrator
Responsible to - Operations Manager
Job Purpose - Assist the Operations Manager to ensure the efficient day-to-day running of the office and support the work of the Management and wider team.
This role includes the following duties and responsibilities:
Constituent facing
- Answer general phone & email enquiries using a professional and courteous manner
- Direct enquiries to the appropriate staff members
- Reply to requests with accurate information
- Greet visitors to the organisation in a professional and friendly manner
- Support organisation and catering requirements for a range of meetings
Office administration
- Provide administrative support to the LMC Team
- Assist with maintaining and managing the diaries of the Management Team to ensure coordination of commitments and assist in prioritising workload
- Use IT software to prepare reports, emails and documents
- Effectively maintain and utilise the LMCs internal IT systems
- Purchase / order office supplies
- Make travel, meeting and other arrangements for staff
- Photocopy, scan and print documents
- Assist with the development and maintenance of the LMC website
- Follow process to update and maintain the LMCs database
Assist with financial management
- Prepare invoices
- Check and record payments received
- Check invoices received and process for payment
- Provide general finance processing support
Events
- Make bookings and other necessary arrangements for meetings and events
- Assist in the planning and promotion of LMC events
- Process event bookings
- Attend events to ensure they are set up and run smoothly including our annual flagship event on a Saturday in June.
Meetings and Committees
- Assist with preparing agendas and meeting papers
- Take effective minutes of meetings and co-ordinate their distribution
- Ensure actions from meetings are passed on to the relevant person to ensure that they are appropriately progressed
- Support with the committee election cycle
Confidentiality
- Maintain the highest standards of confidentiality in all aspects of your work
Other Duties
This job description provides an outline of the main responsibilities associated with the role but is not exhaustive. The range of activities and areas of responsibility will evolve over time. The content of this job description will therefore be subject to regular review and amendment in order to meet the organisations needs in fulfilling its duties and responsibilities to the GPs it represents.
Job description
Job responsibilities
Job Title - Team Administrator
Responsible to - Operations Manager
Job Purpose - Assist the Operations Manager to ensure the efficient day-to-day running of the office and support the work of the Management and wider team.
This role includes the following duties and responsibilities:
Constituent facing
- Answer general phone & email enquiries using a professional and courteous manner
- Direct enquiries to the appropriate staff members
- Reply to requests with accurate information
- Greet visitors to the organisation in a professional and friendly manner
- Support organisation and catering requirements for a range of meetings
Office administration
- Provide administrative support to the LMC Team
- Assist with maintaining and managing the diaries of the Management Team to ensure coordination of commitments and assist in prioritising workload
- Use IT software to prepare reports, emails and documents
- Effectively maintain and utilise the LMCs internal IT systems
- Purchase / order office supplies
- Make travel, meeting and other arrangements for staff
- Photocopy, scan and print documents
- Assist with the development and maintenance of the LMC website
- Follow process to update and maintain the LMCs database
Assist with financial management
- Prepare invoices
- Check and record payments received
- Check invoices received and process for payment
- Provide general finance processing support
Events
- Make bookings and other necessary arrangements for meetings and events
- Assist in the planning and promotion of LMC events
- Process event bookings
- Attend events to ensure they are set up and run smoothly including our annual flagship event on a Saturday in June.
Meetings and Committees
- Assist with preparing agendas and meeting papers
- Take effective minutes of meetings and co-ordinate their distribution
- Ensure actions from meetings are passed on to the relevant person to ensure that they are appropriately progressed
- Support with the committee election cycle
Confidentiality
- Maintain the highest standards of confidentiality in all aspects of your work
Other Duties
This job description provides an outline of the main responsibilities associated with the role but is not exhaustive. The range of activities and areas of responsibility will evolve over time. The content of this job description will therefore be subject to regular review and amendment in order to meet the organisations needs in fulfilling its duties and responsibilities to the GPs it represents.
Person Specification
Experience
Essential
- See attached application pack
Desirable
- See attached application pack
Qualifications
Essential
- See attached application pack
Desirable
- See attached application pack
Person Specification
Experience
Essential
- See attached application pack
Desirable
- See attached application pack
Qualifications
Essential
- See attached application pack
Desirable
- See attached application pack
