Job summary
The Diabetes Education Specialist plays a vital role in empowering individuals to effectively manage diabetes. This includes comprehensive training, interactive education, and a patient-centered approach. Adherence to curriculum, continuous improvement, and reflection are key responsibilities. Performance measures include structured training, annual reaccreditation, and high patient feedback scores.
Working at Spirit Health Group means being part of a dynamic, innovative team that values brilliance, vigour, and family. The company is committed to simplifying healthcare, saving the NHS millions, and improving patient outcomes. With a focus on cost-effective products, digital solutions, and high-quality care, Spirit Health Group is on track to save the NHS £1 billion and positively impact millions of lives. Join us in making health easy for patients and providers.
Main duties of the job
Reporting to the Education Services Manager, the role is key in delivering an exceptional, effective structured diabetes education service for patients as a face to face course across Northumberland, Gateshead and North Tyneside and via video conferencing software (evening and weekend availability is required). Flexibility is required and offered.
Delivery of the EMPOWER programme to patients.
Delivery of face to face and video courses
Ensuring the EMPOWER programme is delivered in accordance with the curriculum, syllabus, educator handbook, lesson plan and service(s) Operating Manual.
Ensure delivery of the EMPOWER programme in accordance with all Spirit policies and procedures
A full job description is available.
About us
Spirit Health Group is a fabulous place to work. We genuinely do things differently! We are like no other healthcare company and only employ exceptional people who embrace and encourage change. We innovate. We simplify. We inspire. We look at things from a new perspective, and we genuinely care about patients and our people. We live by our values of brilliance, vigour and family - that's how we roll.
We're more than just an award-winning family; we've been voted the best health and social care company to work for in the UK! In addition to this recognition, we've achieved an impressive #16 in the national league tables, surpassing last year's ranking of #88. Our outstanding levels of engagement have won us recognition from Best Companies in 2021 and 2022, and we are also proud winners of the Business Culture Awards.
Our people are pivotal in:
- Saving the NHS millions of pounds with a rapidly growing range of cost-effective healthcare products and devices.
- Implementing medicines optimisation and prescribing programmes, brilliantly.
- Building innovative digital remote monitoring solutions for people with long-term health conditions.
- Providing patients with high-quality education services.
- Dispensing NHS prescriptions through our friendly pharmacy that has a passion for diabetes.
Our massive growth plans will help us save the NHS £1 billion and touch the lives of millions more patients.
Job description
Job responsibilities
- The post holder undertakes training and passes competence assessment to deliver diabetes education.
- Diabetes education is delivered in an inclusive and interactive manner which allows for questions and discussion on the topics covered.
- Delivery of education is patient centred and allows for a variety of learning styles to support cognitive learning.
- The educator introduces and covers each topic following the curriculum closely.
- Educators reflect on the session, identify what went well, what went less well and what changes could be made.
Any reasonable duties shall be undertaken to achieve the above.
What performance measures are necessary to measure the above?
- Undertake a structured training programme and pass a competency assessment to enable delivery of the course following the curriculum.
- Annual observation and reaccreditation process.
- Achieve a consistently high patient feedback score.
Principal Responsibilities
Delivery of interactive structured diabetes education programmes in accordance with the set curriculum and lesson plan.
Use a range of sound teaching and learning techniques to improve participants ability to self manage their diabetes.
Ensure the course is delivered using the most up to date programme content.
Understand the administration and course organisation process undertaken by the administrator.
Ensure all paperwork is completed, eg, attendance sheet, quality of live questionnaires, goal setting ad action plans and satisfaction surveys.
Values & Behaviours
Brilliance
Were dedicated to improving value and efficiency across healthcare systems. We simplify the complex, provide informed data driven solutions, and deliver tangible results, brilliantly!
Vigour
We challenge perceived wisdom, thrive on change and implement better approaches that are designed to tackle root causes. We have a positive attitude and love a business challenge.
Family
We help, listen and seek to understand our patients and customers to help make better informed decisions. We treat everyone with respect and truthfully share information.
Specific Skills/Competencies
Experience of delivering health education.
Sound clinical knowledge and understanding of diabetes.
Excellent teamwork and communication skills.
Job description
Job responsibilities
- The post holder undertakes training and passes competence assessment to deliver diabetes education.
- Diabetes education is delivered in an inclusive and interactive manner which allows for questions and discussion on the topics covered.
- Delivery of education is patient centred and allows for a variety of learning styles to support cognitive learning.
- The educator introduces and covers each topic following the curriculum closely.
- Educators reflect on the session, identify what went well, what went less well and what changes could be made.
Any reasonable duties shall be undertaken to achieve the above.
What performance measures are necessary to measure the above?
- Undertake a structured training programme and pass a competency assessment to enable delivery of the course following the curriculum.
- Annual observation and reaccreditation process.
- Achieve a consistently high patient feedback score.
Principal Responsibilities
Delivery of interactive structured diabetes education programmes in accordance with the set curriculum and lesson plan.
Use a range of sound teaching and learning techniques to improve participants ability to self manage their diabetes.
Ensure the course is delivered using the most up to date programme content.
Understand the administration and course organisation process undertaken by the administrator.
Ensure all paperwork is completed, eg, attendance sheet, quality of live questionnaires, goal setting ad action plans and satisfaction surveys.
Values & Behaviours
Brilliance
Were dedicated to improving value and efficiency across healthcare systems. We simplify the complex, provide informed data driven solutions, and deliver tangible results, brilliantly!
Vigour
We challenge perceived wisdom, thrive on change and implement better approaches that are designed to tackle root causes. We have a positive attitude and love a business challenge.
Family
We help, listen and seek to understand our patients and customers to help make better informed decisions. We treat everyone with respect and truthfully share information.
Specific Skills/Competencies
Experience of delivering health education.
Sound clinical knowledge and understanding of diabetes.
Excellent teamwork and communication skills.
Person Specification
Qualifications
Essential
- Clinical knowledge and understanding of diabetes.
Experience
Essential
- Experience of delivering health education.
Skills and Competencies
Essential
- Excellent teamwork and communication skills
Person Specification
Qualifications
Essential
- Clinical knowledge and understanding of diabetes.
Experience
Essential
- Experience of delivering health education.
Skills and Competencies
Essential
- Excellent teamwork and communication skills
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
