Job summary
Join our team and make a difference to our community
We're recruiting for a new part-time role within our adult mental health service, focused on providing practical support to patients throughout their recovery journey. From helping individuals set achievable goals to accompanying them to appointments and fostering community connections, you'll play a vital role in empowering patients and strengthening local support networks. If you have experience as a Health Coach or Social Prescribing Link Worker (Mental Health), and you're passionate about improving mental health outcomes, we'd love to hear from you.
Note: We regularly review applications and reserve the right to close the advert early if we identify suitable candidates. Early applications are encouraged. If you would like to discuss the role please contact us.
Interviews will take place the morning of 13th January 2026 and the afternoon of 14th January 2026.
Main duties of the job
We are excited to introduce a new part-time role designed to strengthen support within the PCNs adult mental health service.
The purpose of this position is to provide practical, hands-on assistance to patients as they progress through their treatment. The role will include helping individuals set achievable goals, supporting them in following through with identified activities or referrals, and offering motivational coaching to maintain positivity and engagement. The role may involve accompanying patients to appointments or community activities and fostering connections between patients, GP practices, and local services to enhance community integration. Working closely with our Mental Health Practitioner this role will play a key part in ensuring patients feel supported and empowered throughout their recovery.
As this is a new position, we are seeking candidates with either a Health Coaching background or experience as a Mental Health Social Prescribing Link Worker, bringing the right mix of skills and enthusiasm to make a meaningful impact. As such we have included both job descriptions and we'd be pleased to hear from any candidates who believe they'd be well suited to this interesting role. Please go to the right side bar to download the job descriptions.
About us
About the Weald PCN
Weald PCN is a high-performing and welcoming network of eight GP practices, caring for approximately 47,000 patients across the Weald. Our mission is to develop, deliver, and evaluate healthcare services that meet the needs of our diverse population, with a strong focus on collaboration and continuous improvement. We are proud to offer a supportive and inspiring environment where colleagues are encouraged to be the best they can be. Our work is guided by our core values: Collaboration harnessing collective innovation; Compassion delivering care with empathy, respect, and dignity; Integrity being real and accountable; and Sustainability providing the right care at the right time while minimising environmental impact. We work closely with our Health & Care Partnership (HCP), embracing multi-disciplinary approaches and developing neighbourhood teams to ensure we remain patient-focused and responsive to local needs.
About West Kent Primary Care
West Kent Primary Care (WKPC) is a rapidly growing GP Federation (Community Interest Company) whose shareholders include all 52 practices in West Kent, covering nearly 500,000 patients. Primary Care is divided into 9 Primary Care Networks (PCNs), each with its own leadership structure. West Kent Primary Care is made up of a core office-based team along with staff employed on behalf of the PCNs. We have a Board including 13 GPs and our CEO.
Job description
Job responsibilities
We are looking for someone to support, encourage, and motivate patients in improving their mental health and overall wellbeing through empowering, person-centred interventions.
The successful post holder will provide personalised, holistic support to patients and will:
Coach and motivate patients through multiple sessions to help them identify their strengths, set meaningful goals, and take active steps towards increased social engagement and community involvement.
Deliver interventions such as self-management education, peer support, and group sessions for patients and families where appropriate.
Facilitate access to support services, including financial and benefit advice, housing, health and safety home systems, and leisure/social activities. This may involve accompanying patients to appointments and groups.
Make referrals to local community groups and other agencies, sharing information and identifying gaps in provision.
Assist patients in building resilience and making informed decisions about their health and wellbeing.
Work in partnership with GPs, Mental Health Practitioners, and the wider multidisciplinary team to connect patients to community-based activities and services that enable them to take increased control of their health and wellbeing.
Develop networks and partnerships with other agencies, attend multi-disciplinary meetings, and participate in local events to raise awareness of the service.
Utilise health coaching skills to help patients develop the knowledge, skills, and confidence to manage their health and wellbeing, while increasing their ability to access and use community support offers.
Job description
Job responsibilities
We are looking for someone to support, encourage, and motivate patients in improving their mental health and overall wellbeing through empowering, person-centred interventions.
The successful post holder will provide personalised, holistic support to patients and will:
Coach and motivate patients through multiple sessions to help them identify their strengths, set meaningful goals, and take active steps towards increased social engagement and community involvement.
Deliver interventions such as self-management education, peer support, and group sessions for patients and families where appropriate.
Facilitate access to support services, including financial and benefit advice, housing, health and safety home systems, and leisure/social activities. This may involve accompanying patients to appointments and groups.
Make referrals to local community groups and other agencies, sharing information and identifying gaps in provision.
Assist patients in building resilience and making informed decisions about their health and wellbeing.
Work in partnership with GPs, Mental Health Practitioners, and the wider multidisciplinary team to connect patients to community-based activities and services that enable them to take increased control of their health and wellbeing.
Develop networks and partnerships with other agencies, attend multi-disciplinary meetings, and participate in local events to raise awareness of the service.
Utilise health coaching skills to help patients develop the knowledge, skills, and confidence to manage their health and wellbeing, while increasing their ability to access and use community support offers.
Person Specification
Qualifications
Essential
Desirable
- Completed, working towards, or willing to complete recommended modules on E-Learning for Health and the Personalised Care Institute.
- Health coaching training delivered by an organisation listed by the Personalised Care Institute.
Communication skills
Essential
- Excellent interpersonal and communication skills, both written and verbal.
- Ability to build rapport with people from diverse backgrounds, demonstrating empathy and understanding.
- Skilled in listening, questioning, and motivating patients to achieve behaviour change.
- Ability to explain and adapt clinical information for patient education.
- Negotiating, networking, and ability to persuade with tact and care.
- Non-judgemental, empathetic, approachable, and supportive.
- Committed to promoting patient empowerment and wellbeing.
Desirable
- Confident in leading group sessions and presenting to large groups as well as one-to-one.
Experience
Essential
- Experience working in health and wellbeing, mental health, public health, health promotion, or voluntary sector.
- Experience of personalised approaches such as health coaching, motivational interviewing, and self-management education.
- Experience working directly with people including those with mental health issues or complex lives.
- Experience of multi-disciplinary working and partnership with health professionals or teams.
- Experience in caseload management and ability to organise and prioritise effectively.
- Experience of promoting and raising awareness of a service.
- Competent IT skills, including Microsoft Office (Word, Excel, PowerPoint)
- Experience of maintaining confidentiality and understanding GDPR/NHS Data Security principles.
Desirable
- Experience supporting individuals and groups in community or clinical settings.
- Experience of using the clinical systems EMIS and Docman
Organisational, planning and analytical skills
Essential
- Strong problem-solving skills and ability to respond to unexpected demands.
- Excellent time management and ability to re-prioritise effectively.
- Ability to plan, organise, and deliver group sessions both online and in the community.
- Effective management of own time and diary.
- Adheres to NHS values and ethical standards, including confidentiality.
Person Specification
Qualifications
Essential
Desirable
- Completed, working towards, or willing to complete recommended modules on E-Learning for Health and the Personalised Care Institute.
- Health coaching training delivered by an organisation listed by the Personalised Care Institute.
Communication skills
Essential
- Excellent interpersonal and communication skills, both written and verbal.
- Ability to build rapport with people from diverse backgrounds, demonstrating empathy and understanding.
- Skilled in listening, questioning, and motivating patients to achieve behaviour change.
- Ability to explain and adapt clinical information for patient education.
- Negotiating, networking, and ability to persuade with tact and care.
- Non-judgemental, empathetic, approachable, and supportive.
- Committed to promoting patient empowerment and wellbeing.
Desirable
- Confident in leading group sessions and presenting to large groups as well as one-to-one.
Experience
Essential
- Experience working in health and wellbeing, mental health, public health, health promotion, or voluntary sector.
- Experience of personalised approaches such as health coaching, motivational interviewing, and self-management education.
- Experience working directly with people including those with mental health issues or complex lives.
- Experience of multi-disciplinary working and partnership with health professionals or teams.
- Experience in caseload management and ability to organise and prioritise effectively.
- Experience of promoting and raising awareness of a service.
- Competent IT skills, including Microsoft Office (Word, Excel, PowerPoint)
- Experience of maintaining confidentiality and understanding GDPR/NHS Data Security principles.
Desirable
- Experience supporting individuals and groups in community or clinical settings.
- Experience of using the clinical systems EMIS and Docman
Organisational, planning and analytical skills
Essential
- Strong problem-solving skills and ability to respond to unexpected demands.
- Excellent time management and ability to re-prioritise effectively.
- Ability to plan, organise, and deliver group sessions both online and in the community.
- Effective management of own time and diary.
- Adheres to NHS values and ethical standards, including confidentiality.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
