Docklands Primary Care Network - Senior Administrator

Job description

Job responsibilities

To provide operational and strategic support to the Network, supporting the PCN Clinical Director and member practices to maintain and develop a fully-functioning Primary Care Network and achieve goals and local priorities.

To support the Clinical Director in ensuring delivery of the Network Contract DES and working with all practices in the network to ensure their engagement in the delivery of the DES, including local delivery of Enhanced Access service.

To support the PCN Clinical Director to develop and deliver the Network Development Plan including developing a plan to utilise the Development Funds to implement the Networks plan.

To facilitate working relationships with the key partners and stakeholders as appropriate to appreciate/understand the health and care needs of our network population and work towards developing and optimising the services delivered by the PCN to improve patient care.

To attend relevant meetings within the Network and as appropriate with Newham Health Collaborative, the ICB and other Newham partners to ensure the Network is represented and is up to date on developments relevant to the Network - including proposals for change in terms of delivery of healthcare in Newham, neighbourhood development and to feedback to the Network.

To support and encourage learning within the Network to continually improve network services and patient outcomes.

Understand the risks to the Network and identify these for the Clinical Director, and help to identify any mitigating actions to reduce risk.

To facilitate and engage in the collection and analysis of statistical and management information within the organisation.

To assist the Clinical Director in co-ordination of PCN meetings. This will include setting dates, sending out invitations, creating relevant agendas, assisting the team to follow up on action points from meetings, taking notes (minute writing) during meetings, and helping the team communicate clearly to achieve shared goals.

To co-ordinate PCN/Practice Manager forum prior to board meetings as agreed by Network members.

Refer to the Job Description for more information.

Person Specification

Qualifications

Essential

• Ideally qualified to degree level or equivalent.

Desirable

• Post-Graduate management qualification or equivalent training/development.
• Evidence of continuous management and leadership development.

Experience

Essential

• Demonstrable experience of business planning processes in large organisations.
• Experience working in General Practice or Primary Care experience of partnership working

Desirable

• Proven experience in delivering major service and organisational change.
• Experience of working successfully at a senior level in a complex multi-disciplinary.
• Detailed knowledge of legislation and the statutory responsibilities of health and social care agencies in the provision of Primary Care Services.

Interpersonal / Communication Skills

Essential

• Excellent oral and written communication skills.
• Effective interpersonal skills and ability to communicate with staff and managers at all levels within the organisation, service users and carers.
• Excellent numerical, verbal and critical reasoning.
• Ability to present complex information to a mixed audience.
• Ability to motivate colleagues and staff.
• Excellent organisational skills with the ability to respond effectively to multiple priorities.

Desirable

• Expresses ideas clearly and succinctly on paper

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Newham Health Collaborative

Address

E16 Health - Albert Road Surgery and Pontoon Dock

Royal Wharf

North Woolwich

E16 2TH

Employer's website

https://www.newhamhealthcollaborative.co.uk/ (Opens in a new tab)