Spencer Private Hospitals Ltd

Housekeeper 15 Hours per Week

The closing date is 04 May 2026

Job summary

We are recruiting a Housekeeper to be part of the Facilities team responsible for the delivery of a highly effective cleaning service for the patients, staff and visitors within Spencer Private Hospital.

We are looking for a motivated individual with good interpersonal skills and the ability to maintain good working relationships. If you are driven individual who displays care and compassion for others, takes pride in their work and has a high level of integrity, this could be the career you have been looking for!

Interview Date: Week commencing 18th May 2026

Main duties of the job

To be responsible for the delivery of a highly effective cleaning service to the patients staff & visitors within The Spencer Private Hospital.

Assist the Facilities Manager and Site Supervisor in providing cleaning services and waste management in line with infection control policy.

To undertake general cleaning task in line with the required daily duties and set cleaning schedules to ensure smooth running of services and efficiency.

To work as part of the facilities team supporting the delivery of food and beverages to patients, & visitors.

About us

Spencer Private Hospitals recognise and value all of their staff and are committed to developing a well-trained and flexible workforce.

Staff wellbeing is a priority for the organisation with some perks of employment being -

  • Free on-site staff carparking
  • Staff discount for treatments
  • Enrolment into a staff pension scheme
  • Investment in staff training
  • Annual salary increment
  • Additional benefits available in line with our NHS colleagues
  • Local retail discounts

We are also fortunate enough to be based in East Kent, arguably one of the most beautiful parts of the UK, often boasting the best weather due to our close proximity to Western Europe and is aptly know by the missive `the Garden of England. We are a short hop across the channel to France with the added bonus of fast rail connections to Europe, London and surrounding areas. The availability of high-quality schools which support grammar school education as well as academy and private schools are all available within the locality.

Our CQC report has a rating of Good and we are now on an improvement trajectory to Outstanding.

Details

Date posted

20 April 2026

Pay scheme

Other

Salary

£13.57 to £14.47 an hour dependent upon qualifications and experience

Contract

Permanent

Working pattern

Part-time, Annualised hours

Reference number

E0005-26-0016

Job locations

Spencer Private Hospitals

Ramsgate Road

Margate

Kent

CT9 4BG


Job description

Job responsibilities

Job Title: Housekeeper

Department: Facilities

Responsible to:Site Supervisor

Accountable to:Facilities Manager

Job Purpose

To be responsible for the day-to-day cleaning of patients rooms, Cleaning of all departments including clinical and communal areas within the hospital by providing the highest possible standard of hygiene, cleanliness, and appearance always. To assist in the preparation and safe provision of food and beverages to patients as required.

Key Relationships

Line manager Sarah Relph -Facilities Supervisor.

Department manager Laura Hickling Facilities Manager.

Work in close liaison, with Facilities Team, Clinical Team and all Clinical Heads of Department.

No line management responsibilities

Key Responsibilities

Financial

Maintain appropriate levels of stocked cleaning materials within the department. Liaise with the Hospitality Manager in line with local financial policies and procedures.

Ordering of items required when asked to do so or in the absence of the Hospitality Manager.

Business Development

To participate in staff appraisal with the identification of personal and team objectives.

To attend mandatory department meetings in-line with local policy.

To participate in all mandatory training sessions both face to face and on-line.

Quality

To always interact compassionately and professionally with patients and carers.

To show commitment to and participate in quality improvement activities.

Assist in the kitchen with the food preparation and service to patients and staff.

Have to ability to work independently and as part of a team.

To carry out any cleaning task to a high standard within the hospital and ensure all required documentation is fully completed.

Undertakes administrative tasks in relation to own work e.g., filing, photocopying, distributing, and gathering in Customer Comments cards.

Provision of food and beverages to patients in line with food hygiene regulations. To complete Gov.uk Allergen training Yearly.

Provides information, in accordance with standard coding, on appropriate food choices / menus to meet specific cultural or dietary needs.

To ensure that uniforms are maintained and worn in line with local policy. Ensure ID badges are always worn.

Ensure Health and Safety Regulations are strictly adhered to including all COSHH & HACCAP regulations.

To adhere to all hospital policies and procedures to ensure they reflect good practice.

Liaise and communicate constantly with nursing staff regarding patient discharges and admissions.

Correctly bag, tag, and remove rubbish to the waste disposal area.in line with waste management policy.

Report and keep the Team Leader & Line Manager informed of any problems in a timely manner.

Report to porters of any repairs and maintenance in the building which is needed.

Ensure security of housekeeping goods and equipment.

Equal Opportunities

It is the aim of the hospital to ensure that no job applicant or employee receives less favourable treatment on the grounds of age, sex, race, colour, nationality or ethnic or national origins, or is not placed at a disadvantage by conditions or requirements which cannot be shown to be justifiable. To this end, the hospital has an Equal Opportunities Policy, and it is for each employee to contribute to its success.

Health & Safety

All Employees must be aware of the responsibility placed on them under the Health and Safety at Work Act (1974), to ensure that the agreed safety procedures are carried out to maintain a safe environment for employees and visitors. Individual employees should also refer to specific health and safety requirements within their own job descriptions.

Data Protection

If required to do so, to obtain, process and/or use information held on a computer or word-processor in a fair and lawful way. To hold data only for the specific registered purpose, and not to use or disclose it in any way incompatible with such purpose. To disclose data only to authorised persons or organisations as instructed by Spencer Private Hospitals.

Customer Care

It is the aim of the hospital to provide patients and clients with the best possible care and service. In order to meet this aim all of our staff are required, at all times, to put the patient or client first and do their utmost to meet their requests and needs courteously and efficiently.

Confidentiality

To ensure that confidential information is not disclosed about Spencer Private Hospitals (including information regarding patients and staff) to any unauthorised member of staff, or to anyone outside the employment of Spencer Private Hospitals.

This job description is intended to reflect, in outline, the responsibilities of the post holder, which may change over time with corporate or local business needs of Spencer Private Hospitals. It will therefore be subject to periodic review and amendment in the light of changing circumstances and following consultation with the post holder.

Job description

Job responsibilities

Job Title: Housekeeper

Department: Facilities

Responsible to:Site Supervisor

Accountable to:Facilities Manager

Job Purpose

To be responsible for the day-to-day cleaning of patients rooms, Cleaning of all departments including clinical and communal areas within the hospital by providing the highest possible standard of hygiene, cleanliness, and appearance always. To assist in the preparation and safe provision of food and beverages to patients as required.

Key Relationships

Line manager Sarah Relph -Facilities Supervisor.

Department manager Laura Hickling Facilities Manager.

Work in close liaison, with Facilities Team, Clinical Team and all Clinical Heads of Department.

No line management responsibilities

Key Responsibilities

Financial

Maintain appropriate levels of stocked cleaning materials within the department. Liaise with the Hospitality Manager in line with local financial policies and procedures.

Ordering of items required when asked to do so or in the absence of the Hospitality Manager.

Business Development

To participate in staff appraisal with the identification of personal and team objectives.

To attend mandatory department meetings in-line with local policy.

To participate in all mandatory training sessions both face to face and on-line.

Quality

To always interact compassionately and professionally with patients and carers.

To show commitment to and participate in quality improvement activities.

Assist in the kitchen with the food preparation and service to patients and staff.

Have to ability to work independently and as part of a team.

To carry out any cleaning task to a high standard within the hospital and ensure all required documentation is fully completed.

Undertakes administrative tasks in relation to own work e.g., filing, photocopying, distributing, and gathering in Customer Comments cards.

Provision of food and beverages to patients in line with food hygiene regulations. To complete Gov.uk Allergen training Yearly.

Provides information, in accordance with standard coding, on appropriate food choices / menus to meet specific cultural or dietary needs.

To ensure that uniforms are maintained and worn in line with local policy. Ensure ID badges are always worn.

Ensure Health and Safety Regulations are strictly adhered to including all COSHH & HACCAP regulations.

To adhere to all hospital policies and procedures to ensure they reflect good practice.

Liaise and communicate constantly with nursing staff regarding patient discharges and admissions.

Correctly bag, tag, and remove rubbish to the waste disposal area.in line with waste management policy.

Report and keep the Team Leader & Line Manager informed of any problems in a timely manner.

Report to porters of any repairs and maintenance in the building which is needed.

Ensure security of housekeeping goods and equipment.

Equal Opportunities

It is the aim of the hospital to ensure that no job applicant or employee receives less favourable treatment on the grounds of age, sex, race, colour, nationality or ethnic or national origins, or is not placed at a disadvantage by conditions or requirements which cannot be shown to be justifiable. To this end, the hospital has an Equal Opportunities Policy, and it is for each employee to contribute to its success.

Health & Safety

All Employees must be aware of the responsibility placed on them under the Health and Safety at Work Act (1974), to ensure that the agreed safety procedures are carried out to maintain a safe environment for employees and visitors. Individual employees should also refer to specific health and safety requirements within their own job descriptions.

Data Protection

If required to do so, to obtain, process and/or use information held on a computer or word-processor in a fair and lawful way. To hold data only for the specific registered purpose, and not to use or disclose it in any way incompatible with such purpose. To disclose data only to authorised persons or organisations as instructed by Spencer Private Hospitals.

Customer Care

It is the aim of the hospital to provide patients and clients with the best possible care and service. In order to meet this aim all of our staff are required, at all times, to put the patient or client first and do their utmost to meet their requests and needs courteously and efficiently.

Confidentiality

To ensure that confidential information is not disclosed about Spencer Private Hospitals (including information regarding patients and staff) to any unauthorised member of staff, or to anyone outside the employment of Spencer Private Hospitals.

This job description is intended to reflect, in outline, the responsibilities of the post holder, which may change over time with corporate or local business needs of Spencer Private Hospitals. It will therefore be subject to periodic review and amendment in the light of changing circumstances and following consultation with the post holder.

Person Specification

Other

Essential

  • Flexible to working patterns

Skills

Essential

  • Outstanding communication skills
  • Motivational skills
  • Able to work independently and as part of a team.
  • Problem solving skills.
  • Ability to recognise and report situations affecting patient care

Personal Attributes

Essential

  • Flexible approach
  • Caring and friendly personality
  • Able to cope under pressure.
  • Ability to listen effectively and complete tasks in a timely manner.
  • Supportive to patients and colleagues
  • Committed to departmental development.
  • Committed to providing excellence in service.
  • Customer Service Experience

Qualifications

Essential

  • Mathematics and English (G.C.S.E or equivalent) grade C or above

Desirable

  • Food Hygiene certificate within the last 3 years
  • HACCP awareness (Hazard Analysis and Critical Control Points)

Experience

Essential

  • Previous experience in a customer facing employment.
  • Previous housekeeping experience/ cleaning experience
  • Good working knowledge of Word/Excel/Outlook.
  • Previous experience of working within a kitchen environment.
  • COSHH awareness
  • Health and safety awareness
  • Moving and handling experience
Person Specification

Other

Essential

  • Flexible to working patterns

Skills

Essential

  • Outstanding communication skills
  • Motivational skills
  • Able to work independently and as part of a team.
  • Problem solving skills.
  • Ability to recognise and report situations affecting patient care

Personal Attributes

Essential

  • Flexible approach
  • Caring and friendly personality
  • Able to cope under pressure.
  • Ability to listen effectively and complete tasks in a timely manner.
  • Supportive to patients and colleagues
  • Committed to departmental development.
  • Committed to providing excellence in service.
  • Customer Service Experience

Qualifications

Essential

  • Mathematics and English (G.C.S.E or equivalent) grade C or above

Desirable

  • Food Hygiene certificate within the last 3 years
  • HACCP awareness (Hazard Analysis and Critical Control Points)

Experience

Essential

  • Previous experience in a customer facing employment.
  • Previous housekeeping experience/ cleaning experience
  • Good working knowledge of Word/Excel/Outlook.
  • Previous experience of working within a kitchen environment.
  • COSHH awareness
  • Health and safety awareness
  • Moving and handling experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Spencer Private Hospitals Ltd

Address

Spencer Private Hospitals

Ramsgate Road

Margate

Kent

CT9 4BG


Employer's website

https://www.spencerprivatehospitals.com/ (Opens in a new tab)


Employer details

Employer name

Spencer Private Hospitals Ltd

Address

Spencer Private Hospitals

Ramsgate Road

Margate

Kent

CT9 4BG


Employer's website

https://www.spencerprivatehospitals.com/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Facilities Manager

Laura Hickling

Laura.Hickling@spencerhospitals.com

Details

Date posted

20 April 2026

Pay scheme

Other

Salary

£13.57 to £14.47 an hour dependent upon qualifications and experience

Contract

Permanent

Working pattern

Part-time, Annualised hours

Reference number

E0005-26-0016

Job locations

Spencer Private Hospitals

Ramsgate Road

Margate

Kent

CT9 4BG


Supporting documents

Privacy notice

Spencer Private Hospitals Ltd's privacy notice (opens in a new tab)