Job summary
We
are seeking an experienced Healthcare Assistant (HCA) to join our busy
Pre-Assessment and Outpatient Department in our local private hospital.
This
varied role suits a friendly, flexible team player with strong communication
skills, working closely with Nurses and Consultants to support patients
through elective surgery and outpatient care.
Key
Responsibilities
Support patients in
pre-assessment and outpatient clinics
Independently perform ECGs,
venepuncture, blood pressure monitoring and observations
Assist Consultants during
clinics and minor procedures
Manage clinics, act as a
chaperone and use hospital IT systems accurately
Clean, decontaminate and
maintain equipment, including nasendoscopes
Maintain clean, well-stocked
clinical areas
Deliver high-quality,
patient-centred care
About
You
Experienced HCA confident in
diagnostics
Professional, respectful and an
excellent communicator
Strong IT, organisational and
time-management skills
Interviews W/C 9th March 2026
Main duties of the job
Support
patients attending Pre-Assessment and Outpatient clinics
Perform
clinical diagnostics independently, including ECGs, venepuncture and blood
pressure monitoring
Assist
Consultants during outpatient and minor procedure clinics
Manage
clinics efficiently and support patient flow
Act
as a chaperone in line with policy
Clean,
decontaminate and maintain flexible nasendoscopes and other specialist
equipment with Tristel systems
Accurately use hospital IT systems and
maintain patient records
Communicate effectively with patients,
relatives and the multidisciplinary team
Demonstrate
professional interpersonal behaviour and contribute to a positive team environment
About us
Spencer Private Hospitals recognise and value all their staff and are committed to developing a well-trained and flexible workforce.
Staff wellbeing is a priority for the organisation with some perks of employment being -
- Free on-site staff carparking
- Staff discount for treatments
- Enrolment into a staff pension scheme
- Investment in staff training
- Annual salary increment
- Additional benefits available in line with our NHS colleagues
- Local retail discounts
We are also fortunate enough to be based in East Kent, arguably one of the most beautiful parts of the UK, often boasting the best weather due to our close proximity to Western Europe and is aptly know by the missive `the Garden of England. We are a short hop across the channel to France with the added bonus of fast rail connections to Europe, London and surrounding areas. The availability of high-quality schools which support grammar school education as well as academy and private schools are all available within the locality.
Our CQC report has a rating of Good and we are now on an improvement trajectory to Outstanding.
Job description
Job responsibilities
- Deliver high-quality, compassionate care to patients, maintaining dignity, privacy, and respect always.
- Assist patients with personal care, mobility, and activities of daily living, promoting independence where appropriate.
- Undertake and accurately record routine clinical observations (e.g. blood pressure, pulse, temperature, urinalysis, height, weight, BMI, glucose monitoring) and promptly escalate abnormal results to registered staff.
- Carry out delegated clinical and diagnostic procedures within own competence and training, including specimen collection, venepuncture, ECGs, wound care, pre-assessment diagnostics, and assistance in procedure clinics.
- Assist with medication-related activities (including eye drops and medication storage) strictly in accordance with training, competency assessments, and local policy.
- Perform High Level Decontamination of Scopes in line with training and competence
- Work within Outpatients and Pre-Assessment
Job description
Job responsibilities
- Deliver high-quality, compassionate care to patients, maintaining dignity, privacy, and respect always.
- Assist patients with personal care, mobility, and activities of daily living, promoting independence where appropriate.
- Undertake and accurately record routine clinical observations (e.g. blood pressure, pulse, temperature, urinalysis, height, weight, BMI, glucose monitoring) and promptly escalate abnormal results to registered staff.
- Carry out delegated clinical and diagnostic procedures within own competence and training, including specimen collection, venepuncture, ECGs, wound care, pre-assessment diagnostics, and assistance in procedure clinics.
- Assist with medication-related activities (including eye drops and medication storage) strictly in accordance with training, competency assessments, and local policy.
- Perform High Level Decontamination of Scopes in line with training and competence
- Work within Outpatients and Pre-Assessment
Person Specification
Experience
Essential
- Experience in the provision of care to individuals in an outpatient working environment
- Ability to record and document medical records
- Ability to follow clinical policy and procedures
Desirable
- HLS
- Health and Safety awareness
- Moving and Handling awareness
- Undertaking patient observations
Personal Attributes
Essential
- Caring and friendly
- Ability to listen sensitively and empathetically
- Supportive to patients
- Clam under pressure
- Committed to providing quality patient care
Desirable
- Taking basic observations
Other
Essential
- Flexible working patterns to meet the service needs which will include weekend and evening work
Qualifications
Essential
- Safeguarding training
- GCSE English or Equivalent
Desirable
- Experience of Surgical / Medical patient care
- HCA care certificate NVQ/QCF level 2/3 in Health & social care
Skills
Essential
- Excellent communication skills, listening to patients and aware of escalation procedures
- Motivational skills
- Ability to problem solve
- Ability to communicate effectively and appropriately
Desirable
- Experience with ICPs
- Computer skills
Person Specification
Experience
Essential
- Experience in the provision of care to individuals in an outpatient working environment
- Ability to record and document medical records
- Ability to follow clinical policy and procedures
Desirable
- HLS
- Health and Safety awareness
- Moving and Handling awareness
- Undertaking patient observations
Personal Attributes
Essential
- Caring and friendly
- Ability to listen sensitively and empathetically
- Supportive to patients
- Clam under pressure
- Committed to providing quality patient care
Desirable
- Taking basic observations
Other
Essential
- Flexible working patterns to meet the service needs which will include weekend and evening work
Qualifications
Essential
- Safeguarding training
- GCSE English or Equivalent
Desirable
- Experience of Surgical / Medical patient care
- HCA care certificate NVQ/QCF level 2/3 in Health & social care
Skills
Essential
- Excellent communication skills, listening to patients and aware of escalation procedures
- Motivational skills
- Ability to problem solve
- Ability to communicate effectively and appropriately
Desirable
- Experience with ICPs
- Computer skills
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
