HCA Outpatients (across sites covering Ashford and Canterbury)

Job description

Job responsibilities

KEY RESPONSIBILITIES

To be able to assist with the maintenance of patients hygiene needs ensuring privacy and dignity is maintained.

To report any changes in patients condition or care protocol to the trained staff.

To undertake HLS training annually and recognise deteriorating patients and assist if an emergency situation occurs

To make legible entries in patient documentation, including instructions, requests for investigations, changes in care protocols or patient conditions, with all entries being counter-signed by a trained nurse

Convey any verbal instructions and messages to the appropriate person

Participate in Face to Face and Online Training and Staff Meetings

Assist with the handling and movement of patients in line with Manual Handling Regulations as trained

Escort patients to other departments

Undertake observations of blood pressure, pulse, temperature, urinalysis, height and weight, BMI and glucose monitoring and recording results in documentation and conveying results to a trained nurse. Ensure out of range results are immediately conveyed to trained staff

Perform diagnostics as part of the pre assessment clinic process.

Collection, recording and delivery of specimens within competence.

Venepuncture within competence.

ECGs within Competence

Assist with and participate in multiple procedure clinics within competence

Assist with medication administration of eye drops only in eye clinics only when deemed competent and trained and in line with competencies and when competency documents are complete

Assist with medication storage processes only when deemed competent and trained and in line with competencies and when competency documents are complete

Assist consultants such as checking expiry numbers and batch numbers of medications they are administering, but only when deemed competent and competency document is complete.

Prepare and maintain environments and equipment before, during and after patient care interventions.

Participate in the IP&C and Cleaning of the equipment and department

Stock up the unit with consumables and monitor stock levels

Participate in the monitoring, servicing and checks of equipment and report any faults in equipment.

Undertake dressing procedures following local recommendations, complying with infection control principles and practice.

Give accurate and appropriate information to patients and groups within own competence.

Provide support and encouragement to patients to promote independence as appropriate.

Act as a chaperone, when requested.

Preparation of documentation as directed by trained staff.

Participate in OPD Administration Tasks

Person Specification

Experience

Essential

• Experience in the provision of care

Desirable

• HLS
• Health and Safety Awareness
• Moving and Handling Awareness
• Undertaking Patient Observations

Personal Attributes

Essential

• Caring and friendly
• Ability to listen
• Supportive to patients
• Calm under pressure
• Committed to providing quality patient care

Other

Essential

• Flexible working patterns to meet the service needs which will include weekend and evening work

Qualifications

Essential

• Evidence of health care experience
• GCSE English or Equivalent

Desirable

• NVQ 2/3
• Experience of Surgical/Medical Patient Care

Skills

Essential

• Excellent communication skills
• Motivational skills
• Ability to problem solve
• Ability to communicate effectively and appropriately

Desirable

• Experience with ICPs
• Computer skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Spencer Private Hospitals Ltd

Address

Spencer Private Hospitals Ltd

Arundel Unit, William Harvey Hospital, Kennington Road.

Ashford

Kent

TN24 0LZ

Employer's website

https://www.spencerprivatehospitals.com/ (Opens in a new tab)