Job summary
We are looking to recruit a self-motivated, energetic, and enthusiastic person to join the Hillingdon Training Hub as a Training Hub Workforce Administrator.
This role will report into the Training Hub Workforce Delivery Manager and you will be accountable to the Head of Workforce, Education, and Training. You will primarily be responsible for providing support in coordinating all Hillingdon Training Hub events, student placements, SPIN fellowships, managing the Training Hub team inbox and more.
Main duties of the job
As a Training Hub Workforce Administrator, you will work closely with the Head of Workforce, Education and Training, Workforce Delivery Manager, other Confederation Managers, NWL Training Hubs and Primary Care, to support coordination of programmes that attract, support, develop and retain workforce in GP practices and PCNs. You will support to develop and expand place-based placements for students, support the transition of all staff into roles in general practice, and aid the retention of those staff through supervision programmes, local masterclasses and CPD training.
The Training Hub has structured its work programme into four key workstreams:
- Training and Development
- Place Based Learning and Student Placements
- Quality Assurance (Learning Environments)
- Workforce Planning
About us
The Confederation, Hillingdon
CIC works with General Practice and other healthcare providers to deliver its
vision for Hillingdon to deliver the best primary care outcomes for patients
in the whole of London. We are a not for profit community interest
company. The Confederation works to develop and support individual GP
practices, PCNs and Neighbourhoods and their changing needs. We deliver
excellent clinical services ourselves both at scale and complementary to
General Practice. We are the provider representative voice for local
General Practice into the wider NHS and other Partners. We are of the
NHS but independent, innovative and transformational.
The Confederation determines
to develop as an attractive place to work, providing rewarding roles and
opportunities to grow in order to attract and retain great staff that in turn
delivers our vision.
Our Values:
- We work together to make a difference for patients
- We care enough to go the extra mile
- We support, trust, and empower
- We sincerely value each other
- We support Primary Care to own its destiny
Job description
Job responsibilities
-
Support coordination
of all Hillingdon Training Hub events, peer to peer groups and forums from
start to finish including the coordination of timings; logistics/venues;
paperwork/admin; communications/advertising, liaising with speakers; attendance
and DNA logs; feedback; Medtribe bookings; attendance on the day to ensure
smooth running or being point of contact for all queries; etc.
-
Support Coordination
of student placements; place based placements, SPIN Fellowships, Work
Experience/Interns and/or apprenticeships including liaising with host
practices; supervisors/mentors; understanding any teaching/accommodation
requirements; ensuring all necessary paperwork is signed by all parties; keep
accurate and up to date records; quarterly check ins and end of placement
evaluations with all parties required; highlight complaints or concerns to
Workforce Delivery Manager immediately
-
Coordinate the
sharing and advertising of information regarding any supervision opportunities
inc. SSSA; keep up to date logs of completed training; and where appropriate
when renewal is required
-
Reviewing of the
training hub pages on TeamNet (with Head of and Delivery Manager), ensuring all
content is correct and up to date making changes when required
-
Be aware of the
local and national plans i.e., NHS10 Year Plan; NHS People Plan etc.
-
Keep accurate and
detailed information required for KPIs and reporting of programme initiatives
-
Support with confederation
internal projects when required
-
Support with on the
day admin at Health and Wellbeing Practice Temperature checks when required
-
Manage the Training
Hub Team inbox
-
Creation and
distribution of appealing and informative communications including the TH
confederation news page, training tracker, end of year report and any
additional training hub communications,
-
Attend monthly
training hub team meeting and any associated meetings required/deemed
appropriate by Workforce Delivery Manager at the Confederation or NWL Training
Hub
Job description
Job responsibilities
-
Support coordination
of all Hillingdon Training Hub events, peer to peer groups and forums from
start to finish including the coordination of timings; logistics/venues;
paperwork/admin; communications/advertising, liaising with speakers; attendance
and DNA logs; feedback; Medtribe bookings; attendance on the day to ensure
smooth running or being point of contact for all queries; etc.
-
Support Coordination
of student placements; place based placements, SPIN Fellowships, Work
Experience/Interns and/or apprenticeships including liaising with host
practices; supervisors/mentors; understanding any teaching/accommodation
requirements; ensuring all necessary paperwork is signed by all parties; keep
accurate and up to date records; quarterly check ins and end of placement
evaluations with all parties required; highlight complaints or concerns to
Workforce Delivery Manager immediately
-
Coordinate the
sharing and advertising of information regarding any supervision opportunities
inc. SSSA; keep up to date logs of completed training; and where appropriate
when renewal is required
-
Reviewing of the
training hub pages on TeamNet (with Head of and Delivery Manager), ensuring all
content is correct and up to date making changes when required
-
Be aware of the
local and national plans i.e., NHS10 Year Plan; NHS People Plan etc.
-
Keep accurate and
detailed information required for KPIs and reporting of programme initiatives
-
Support with confederation
internal projects when required
-
Support with on the
day admin at Health and Wellbeing Practice Temperature checks when required
-
Manage the Training
Hub Team inbox
-
Creation and
distribution of appealing and informative communications including the TH
confederation news page, training tracker, end of year report and any
additional training hub communications,
-
Attend monthly
training hub team meeting and any associated meetings required/deemed
appropriate by Workforce Delivery Manager at the Confederation or NWL Training
Hub
Person Specification
Experience
Essential
- Ability to plan, co-ordinate and deliver programme of work on time and to a high standard
- Excellent organisational skills with attention to detail and an ability to finish tasks completely and to a high standard
- Ability to keep full, accurate and up to date records to a high standard
- Excellent time management
- Excellent communication skills, written and verbal
Desirable
- Experience of working in primary care
- Good knowledge of the workforce issues within primary care
- Knowledge of current national and London-wide agendas and responsibilities
- Understanding of local systems
- The ability to explain and promote learning/development opportunities in an engaging way at all levels of the healthcare system
- Ability to prepare and produce concise yet insightful communications for dissemination across multiple stakeholders
- Good presentational skills for conveying information and summaries
- Basic understanding and knowledge in using Canva, Medtribe and Surveymonkey
Other
Essential
- Self-motivated, energetic, and enthusiastic, with an appetite to learn
- Able to work autonomously and on own initiative
- Team working skills and can do attitude including cross cover for colleagues if required
- Adaptable to changing and ambiguous environments. Embracing change, viewing it as an opportunity to learn and develop
- Demonstrates honesty and integrity and promotes fairness
- Good interpersonal skills to develop and maintain good working relationships with member practices and key stakeholders
- Good listening skills
- Basic knowledge and skills in using Microsoft office systems e.g. Word, Excel, Powerpoint and Outlook
Person Specification
Experience
Essential
- Ability to plan, co-ordinate and deliver programme of work on time and to a high standard
- Excellent organisational skills with attention to detail and an ability to finish tasks completely and to a high standard
- Ability to keep full, accurate and up to date records to a high standard
- Excellent time management
- Excellent communication skills, written and verbal
Desirable
- Experience of working in primary care
- Good knowledge of the workforce issues within primary care
- Knowledge of current national and London-wide agendas and responsibilities
- Understanding of local systems
- The ability to explain and promote learning/development opportunities in an engaging way at all levels of the healthcare system
- Ability to prepare and produce concise yet insightful communications for dissemination across multiple stakeholders
- Good presentational skills for conveying information and summaries
- Basic understanding and knowledge in using Canva, Medtribe and Surveymonkey
Other
Essential
- Self-motivated, energetic, and enthusiastic, with an appetite to learn
- Able to work autonomously and on own initiative
- Team working skills and can do attitude including cross cover for colleagues if required
- Adaptable to changing and ambiguous environments. Embracing change, viewing it as an opportunity to learn and develop
- Demonstrates honesty and integrity and promotes fairness
- Good interpersonal skills to develop and maintain good working relationships with member practices and key stakeholders
- Good listening skills
- Basic knowledge and skills in using Microsoft office systems e.g. Word, Excel, Powerpoint and Outlook
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
