General Practice Nurse (Experienced)

Job responsibilities

Clinical Practice

• To undertake home visits in accordance with the relevant protocols
• To make professionally autonomous decisions for which he/she is accountable
• Prioritise health problems and intervene appropriately to assist with the patient in complex, urgent or emergency situations, including initiation of effective emergency care
• Support patients and their families/care home staff to adopt health promotion strategies that promote healthy lifestyles, and apply principles of self-care
• Assess, identify and refer patients presenting with mental health needs in accordance with the NSF for Mental Health
• To ensure that professional standards are maintained and within the guidance provided by the Royal College of Nursing (RCN)
• To support the development of excellent relationships across the PCN to enable collaboration for better patient outcomes
• To contribute to the PCN achieving its quality targets to sustain high standards of patient care and service delivery
• To support in the delivery of enhanced services and other service requirements on behalf of the PCN
• To undertake all mandatory training and induction programmes
• To provide effective, visible leadership that encourages a culture of professionalism, compassion, excellence and the development of effective team working
• To be accountable for ones own self-development and maintain update knowledge base on national and local policy
• Assess, diagnose, plan, implement and evaluate treatment/interventions and care for patients presenting
• with an undifferentiated diagnosis
• Clinically examine and assess patient needs from a physiological and psychological perspective, and plan
• clinical care accordingly
• Assess, diagnosis, plan, implement and evaluate interventions/treatments for patients with complex needs
• Proactively identify, diagnose and manage treatment plans for patients at risk of developing a long-term
• condition (as appropriate)
• Work with patients in order to support compliance with and adherence to prescribed treatments
• Support and manage health needs of women presenting for family planning, cervical cytology or sexual health consultation
• Implement and participate in vaccination and immunisation programmes for both adults and children
• Advise, support and administer vaccinations for patients travelling abroad, where appropriate

Communication

• Utilise and demonstrate sensitive communication styles, to ensure patients are fully informed and consent
• to treatment
• Communicate with and support patients who are receiving bad news
• Communicate effectively with patients and carers, recognising the need for alternative methods of communication to overcome different levels of understanding, cultural background and preferred ways of communicating
• Anticipate barriers to communication and take action to improve communication
• Maintain effective communication within the practice environment and with external stakeholders
• Act as an advocate for patients and colleagues
• Ensure awareness of sources of support and guidance (e.g. PALS) and provide information in an acceptable format to all patients, recognising any difficulties and referring where appropriate

Delivering a Quality Service

• Recognise and work within own competence and professional code of conduct as regulated by the NMC
• Produce accurate, contemporaneous and complete records of patient consultation, consistent with legislation, policies and procedures
• Prioritise, organise and manage own workload in a manner that maintains and promotes quality
• Deliver care according to NSF, NICE guidelines and evidence-based care
• Assess effectiveness of care delivery through self and peer review, benchmarking and formal evaluation
• Initiate and participate in the maintenance of quality governance systems and processes across the organisation and its activities
• Utilise the audit cycle as a means of evaluating the quality of the work of self and the team, implementing improvements where required
• In partnership with other clinical teams, collaborate on improving the quality of health care responding to local and national policies and initiatives as appropriate
• Evaluate patients response to health care provision and the effectiveness of care
• Support and participate in shared learning across the practice and wider organisation
• Use a structured framework (e.g. root-cause analysis) to manage, review and identify learning from patient complaints, clinical incidents and near-miss events
• Assess the impact of policy implementation on care delivery
• Working with the practice management monitor and develop the performance of the GPN team in accordance with local policies
• Contribute to the appraisal of the performance of the team, providing feedback as appropriate
• Understand and apply legal issues that support the identification of vulnerable and abused children and adults, and be aware of statutory child/vulnerable patients health procedures and local guidance
• Working with practice management to ensure the whole team have skills and knowledge regarding domestic violence, vulnerable adults, substance abuse and addictive behaviour. Provide guidance and support to ensure appropriate referral if required

Team Working

• Understand own role and scope and identify how this may develop over time
• Work as an effective and responsible team member, supporting others and exploring the mechanisms to develop new ways of working
• Delegate clearly and appropriately, adopting the principles of safe practice and assessment of competence
• Create clear referral mechanisms to meet patient need
• Prioritise own workload and ensure effective time-management strategies are embedded within the culture of the team
• Work effectively with others to clearly define values, direction and policies impacting upon care delivery
• Discuss, highlight and work with the team to create opportunities to improve patient care
• Manage and lead on the delivery of specifically identified services or projects as agreed with the practice management team
• Agree plans and outcomes by which to measure success

Management of Risk

• Manage and assess risk within the areas of responsibility, ensuring adequate measures are in place to protect staff and patients
• Monitor work areas and practices to ensure they are safe and free from hazards and conform to health, safety and security legislation, policies, procedures and guidelines
• Ensure appropriate supervision of safe storage, rotation and disposal of vaccines and drugs. Oversee the monitoring, stock control and documentation of controlled drug usage according to legal requirements where appropriate
• Working with the practice management, ensure the nursing team has access to and undertakes mandatory and statutory training requirements
• Apply infection-control measures within the practice according to local and national guidelines
• Advocate for policies that reduce environmental health risks, are culturally sensitive and increase access to health care for all
• Interpret national strategies and policies into local implementation strategies that are aligned to the values and culture of general practice

Managing Information

• Use technology and appropriate software as an aid to management in planning, implementation and monitoring of care, presenting and communicating information
• Review and process data using accurate Read codes in order to ensure easy and accurate information retrieval for monitoring and audit processes
• Manage information searches using the internet and local library databases
• Understand responsibility of self and others to the practice and primary care trust regarding the Freedom of Information Act
• Collate, analyse and present clinical data and information to the team
• Communicate essential financial restraints with the team and discuss with them ideas for effective and efficient working within these constraints
• Manage, if agreed, the nursing budget within financial principles

Learning and Development

• Undertake mentorship for more junior staff, assessing competence against set standards
• Disseminate learning and information gained to other team members in order to share good practice and inform others about current and future developments (e.g. courses and conferences)
• Assess own learning needs and undertake learning as appropriate
• Provide an educational role to patients, carers, families and colleagues in an environment that facilitates learning

Experience

Essential

• Extended/independent nurse
• Clinical leadership skills
• Communication skills, both written and verbal
• Communication of difficult messages to patients and families
• Negotiation and conflict management skills
• Change management
• Teaching and mentorship clinical setting
• Resource management
• Advanced clinical practice skills Management of patients with long-term conditions
• Management of patients with complex needs
• Clinical examination skills
• Accountability of own role and other roles in a nurse-led service
• Local and national health policy
• Wider health economy
• Clinical governance issues in primary care
• Patient group directions and associated policy
• Significant post registration experience
• Recent primary and community nursing experience
• Nurse-led management of minor illness, minor ailments and injuries
• Nurse-led triage
• Compiling protocols and clinical guidelines
• Audit
• Research
• Self-directed practitioner
• Highly motivated
• Flexibility
• Enthusiastic
• Team player
• Ability to work across boundaries
• Fully evidenced Immunisation status - Hep B / MMR etc
• Full Driving Licence

Desirable

• Knowledge of public health issues
• Able to identify determinants on health in the area
• Knowledge of public health issues in the area
• Working with community development initiatives
• Health-needs assessment

Qualifications

Essential

• Registered with the NMC and maintains revalidation in line with NMC requirements
• Holds more than one academic Level 6 diploma or postgraduate certification in long term conditions care and/or public health initiatives
• Is working at Registered Nurse Level Practice as described in the Primary Care and General Practice Nursing Career and Core Capabilities Framework

Desirable

• Mentor/teaching qualification

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).