Job summary
We are looking to recruit Health Care Support Workers to join either our Celandine Health & Metrocare PCN based in Ruislip or our Synergy PCN based in Uxbridge.
Main duties of the job
A Healthcare
Support Worker will work within a
multi-professional team in a GP setting, providing, support, care, and
treatment to patients, within guidelines and protocols identified for the role.
About us
The Confederation, Hillingdon
CIC works with General Practice and other healthcare providers to deliver its
vision for Hillingdon to deliver the best primary care outcomes for patients
in the whole of London. We are a not for profit community interest
company. The Confederation works to develop and support individual GP
practices, PCNs and Neighbourhoods and their changing needs. We deliver
excellent clinical services ourselves both at scale and complementary to
General Practice. We are the provider representative voice for local
General Practice into the wider NHS and other Partners. We are of the
NHS but independent, innovative and transformational.
The Confederation determines
to develop as an attractive place to work, providing rewarding roles and
opportunities to grow in order to attract and retain great staff that in turn
delivers our vision.
Our Values:
- We work together to make a difference for patients
- We care enough to go the extra mile
- We support, trust, and empower
- We sincerely value each other
- We support Primary Care to own its destiny
Job description
Job responsibilities
-
Supports
health promotion and prevention activities across the PCN, including smoking
cessation, weight management, and lifestyle interventions
-
Plays
a key role in vaccination and immunisation programmes within the PCN
-
Works
within a Multi Disciplinary Team to support patients with long-term conditions
and health inequalities;
-
Provides
clinical support to registered nurses and other healthcare professionals within
the PCN;
-
Delivers
basic clinical care interventions under supervision, supporting continuity of
care and patient safety initiatives.
-
Taking
and recording Blood Pressure, height & weight
-
Performing
ECGs and Phlebotomy
-
Assisting
with chronic disease monitoring
-
Conducting
health checks
-
Assisting
GPs and nursed with minor procedures
-
Updating
patient records and ensuring accurate documentation
Personal/Professional Development:
- Post holder must hold a care
certificate or work towards one
- Participation in an annual individual
performance review, including taking responsibility for maintaining a record of
own personal and/or professional development
- Taking responsibility for own
development, learning and performance and demonstrating skills and activities
to others who are undertaking similar work
- Inform the lead GP of any concerns
regarding role and any professional development needed
- Be aware of own professional
boundaries and what to do when you have reached them
Quality:
- The post-holder will strive to
maintain quality within the Practice, and will:
- Alert other team members to issues of
quality and risk
- Work to practice protocols
- Assess own performance and take
accountability for own actions, either directly or under supervision
- Contribute to the effectiveness of the
team by reflecting on own and team activities and making suggestions on ways to
improve and enhance the teams performance
- Work effectively with individuals in
other agencies to meet patients needs
- Effectively manage own time, workload
and resources
Contribution to the Implementation of
Services:
The post-holder
will:
- Apply Practice policies, standards and
guidance
- Discuss with other members of the team
how the policies, standards and guidelines will affect own work
-
Participate in audit where appropriate
Job description
Job responsibilities
-
Supports
health promotion and prevention activities across the PCN, including smoking
cessation, weight management, and lifestyle interventions
-
Plays
a key role in vaccination and immunisation programmes within the PCN
-
Works
within a Multi Disciplinary Team to support patients with long-term conditions
and health inequalities;
-
Provides
clinical support to registered nurses and other healthcare professionals within
the PCN;
-
Delivers
basic clinical care interventions under supervision, supporting continuity of
care and patient safety initiatives.
-
Taking
and recording Blood Pressure, height & weight
-
Performing
ECGs and Phlebotomy
-
Assisting
with chronic disease monitoring
-
Conducting
health checks
-
Assisting
GPs and nursed with minor procedures
-
Updating
patient records and ensuring accurate documentation
Personal/Professional Development:
- Post holder must hold a care
certificate or work towards one
- Participation in an annual individual
performance review, including taking responsibility for maintaining a record of
own personal and/or professional development
- Taking responsibility for own
development, learning and performance and demonstrating skills and activities
to others who are undertaking similar work
- Inform the lead GP of any concerns
regarding role and any professional development needed
- Be aware of own professional
boundaries and what to do when you have reached them
Quality:
- The post-holder will strive to
maintain quality within the Practice, and will:
- Alert other team members to issues of
quality and risk
- Work to practice protocols
- Assess own performance and take
accountability for own actions, either directly or under supervision
- Contribute to the effectiveness of the
team by reflecting on own and team activities and making suggestions on ways to
improve and enhance the teams performance
- Work effectively with individuals in
other agencies to meet patients needs
- Effectively manage own time, workload
and resources
Contribution to the Implementation of
Services:
The post-holder
will:
- Apply Practice policies, standards and
guidance
- Discuss with other members of the team
how the policies, standards and guidelines will affect own work
-
Participate in audit where appropriate
Person Specification
Qualifications
Essential
- GCSE Grade A to C in English and Maths
- Has or willing to work towards a care certificate or equivalent qualification
Other
Essential
- Self Motivation
- Adaptable
- Immunisation Status HEP B / MMR
Desirable
Experience
Essential
- Experience of coordinating tasks and liaising with multiple healthcare professionals both internal and external to the organisation.
- Experience of using technology and digital tools
Desirable
- Primary Care experience as a Healthcare Assistant, Practice Administrator, or other.
- Experience of working with healthcare professionals and or previous experience in the NHS or social care or relevant field.
- Experience of using clinical systems such as EMIS.
Person Specification
Qualifications
Essential
- GCSE Grade A to C in English and Maths
- Has or willing to work towards a care certificate or equivalent qualification
Other
Essential
- Self Motivation
- Adaptable
- Immunisation Status HEP B / MMR
Desirable
Experience
Essential
- Experience of coordinating tasks and liaising with multiple healthcare professionals both internal and external to the organisation.
- Experience of using technology and digital tools
Desirable
- Primary Care experience as a Healthcare Assistant, Practice Administrator, or other.
- Experience of working with healthcare professionals and or previous experience in the NHS or social care or relevant field.
- Experience of using clinical systems such as EMIS.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
