Children & Young People's Champion

The Confederation, Hillingdon CIC

The closing date is 15 May 2025

Job summary

We are currently looking for a Children & Young People's Champion with the following:

  • Experience of working with children and young people, as well as knowledge of Hillingdon CYP services however, this is not essential.
  • The ability to demonstrate understanding and empathy for the types of challenges faced by some CYP.
  • A willingness to collect data to demonstrate and capture the impact of the role.
  • Enthusiasm and drive to identify opportunities to shape and enhance CYP services in Hillingdon.
  • Effective listening and communication style with the ability to build trusting relationships
  • Recognises priorities when problem-solving and identifies deviations from normal pattern and can refer to seniors when appropriate.
  • Able to follow legal, ethical, professional and organisational policies & procedures and codes of conduct.

Main duties of the job

As a Children & Young Peoples Champion the post holder will work as part of a multidisciplinary team, within the Integrated Neighbourhood Teams, to develop and contribute to improving the experience of Children & Young People (CYP) requiring mental health & wellbeing support. The role is part of an overall drive to support CYP to get the right support at the right place first time and to provide early intervention to reduce the risk of escalation or crisis.

The role is new, likely to evolve and develop over time with the aim of collecting quantitative and qualitative data to evidence the impact, leading to more substantive funding. The expectation is that the post holder will develop robust relationships and knowledge of CYP services across Hillingdon and the Integrated Neighbourhood Teams, to act as a resource for primary care and the wider system.

About us

The Confederation, Hillingdon CIC works with General Practice and other healthcare providers to deliver its vision for Hillingdon to deliver the best primary care outcomes for patients in the whole of London. We are a not-for-profit community interest company. The Confederation works to develop and support individual GP practices, PCNs and Neighbourhoods and their changing needs. We deliver excellent clinical services ourselves both at scale and complementary to General Practice. We are the provider representative voice for local General Practice into the wider NHS and other Partners. We are of the NHS but independent, innovative and transformational.

The Confederation determines to develop as an attractive place to work, providing rewarding roles and opportunities to grow in order to attract and retain great staff that in turn delivers our vision.

Our Values:

  • We work together to make a difference for patients
  • We care enough to go the extra mile
  • We support, trust, and empower
  • We sincerely value each other
  • We support Primary Care to own its destiny

Date posted

01 May 2025

Pay scheme

Other

Salary

£32,000 to £42,000 a year Dependent on Experience

Contract

Fixed term

Duration

12 months

Working pattern

Full-time, Flexible working

Reference number

E0004-25-0021

Job locations

1A, Civic Centre, High Street

Uxbridge

Middlesex

UB8 1UW


Job description

Job responsibilities

Collaborative Working Relationships

  • Foster and maintain strong links with all services across the PCN and neighbouring networks.
  • Explores the potential for collaborative working and takes opportunities to initiate and sustain such relationships.
  • Establish robust relationships with CYP services across Hillingdon, acting as a resource for primary care and the wider system.
  • Demonstrates use of appropriate communication to gain the co-operation of relevant stakeholders (including patients, senior and peer colleagues, and other professionals, other NHS & private organisations e.g. ICBs, Trusts).
  • Work closely with Integrated Neighbourhood Teams to ensure a cohesive approach to CYP mental health and wellbeing support.
  • Create and execute strategies to enhance the mental health and wellbeing of CYP, ensuring they receive timely and appropriate interventions.
  • Act as a resource for primary care and schools, offering guidance and support to ensure the best outcomes for CYP.
  • Can recognise personal limitations and refer to more appropriate colleague(s) when necessary.
  • Continuously evaluate and improve the role, adapting to the evolving needs of CYP and the services provided.

Liaises with other stakeholders as needed for the collective benefit of patients including but not limited to:

  • Patients and their representatives.
  • GP, nurses and other practice staff.
  • CYP services including Local Authority Services, The Hillingdon Hospital and 3rd sector services.
  • Other healthcare professionals includingcommunity pharmacists, pharmacy technicians,social prescribers, first contact physiotherapists, physicians associate and paramedics.
  • Community pharmacists and support staff
  • Other members of the medicines management (MM) team including pharmacists, technicians and dieticians
  • Community nurses and other allied health professionalse.g. School Nurses and Health Visitors
  • CNWL Children and adolescent mental health services and Child Development Services
  • Hospital staff
  • Community nurses and other allied health professionals

Professional Development

  • A full induction will be provided.
  • Work with your line manager to undertake continual personal and professional development, taking an active part in reviewing and developing the role and responsibilities.
  • Involved in one-to-one meetings with line manager monthly to discuss targets and outcomes achieved.
  • Adhere to organisational policies and procedures, including confidentiality, safeguarding, lone working, information governance, and health and safety.
  • Review yearly progress and develop clear plans to achieve results within priorities set by others.

Education, Training and Development

  • Understands and demonstrates the characteristics of a role model to members in the team and/or service.
  • Demonstrates self-development through continuous professional development activity.
  • Proactive in identifying learning needs and opportunities.

Leadership

  • Demonstrate understanding of, and contributes to, the workplace vision.
  • Demonstrates ability to improve quality within limitations of service.
  • Reviews yearly progress and develops clear plans to achieve results within priorities set by others.
  • Demonstrate ability to motivate self to achieve goals.
  • Promotes diversity and equality in people management techniques and leads by example.

Job description

Job responsibilities

Collaborative Working Relationships

  • Foster and maintain strong links with all services across the PCN and neighbouring networks.
  • Explores the potential for collaborative working and takes opportunities to initiate and sustain such relationships.
  • Establish robust relationships with CYP services across Hillingdon, acting as a resource for primary care and the wider system.
  • Demonstrates use of appropriate communication to gain the co-operation of relevant stakeholders (including patients, senior and peer colleagues, and other professionals, other NHS & private organisations e.g. ICBs, Trusts).
  • Work closely with Integrated Neighbourhood Teams to ensure a cohesive approach to CYP mental health and wellbeing support.
  • Create and execute strategies to enhance the mental health and wellbeing of CYP, ensuring they receive timely and appropriate interventions.
  • Act as a resource for primary care and schools, offering guidance and support to ensure the best outcomes for CYP.
  • Can recognise personal limitations and refer to more appropriate colleague(s) when necessary.
  • Continuously evaluate and improve the role, adapting to the evolving needs of CYP and the services provided.

Liaises with other stakeholders as needed for the collective benefit of patients including but not limited to:

  • Patients and their representatives.
  • GP, nurses and other practice staff.
  • CYP services including Local Authority Services, The Hillingdon Hospital and 3rd sector services.
  • Other healthcare professionals includingcommunity pharmacists, pharmacy technicians,social prescribers, first contact physiotherapists, physicians associate and paramedics.
  • Community pharmacists and support staff
  • Other members of the medicines management (MM) team including pharmacists, technicians and dieticians
  • Community nurses and other allied health professionalse.g. School Nurses and Health Visitors
  • CNWL Children and adolescent mental health services and Child Development Services
  • Hospital staff
  • Community nurses and other allied health professionals

Professional Development

  • A full induction will be provided.
  • Work with your line manager to undertake continual personal and professional development, taking an active part in reviewing and developing the role and responsibilities.
  • Involved in one-to-one meetings with line manager monthly to discuss targets and outcomes achieved.
  • Adhere to organisational policies and procedures, including confidentiality, safeguarding, lone working, information governance, and health and safety.
  • Review yearly progress and develop clear plans to achieve results within priorities set by others.

Education, Training and Development

  • Understands and demonstrates the characteristics of a role model to members in the team and/or service.
  • Demonstrates self-development through continuous professional development activity.
  • Proactive in identifying learning needs and opportunities.

Leadership

  • Demonstrate understanding of, and contributes to, the workplace vision.
  • Demonstrates ability to improve quality within limitations of service.
  • Reviews yearly progress and develops clear plans to achieve results within priorities set by others.
  • Demonstrate ability to motivate self to achieve goals.
  • Promotes diversity and equality in people management techniques and leads by example.

Person Specification

Qualifications

Essential

  • Evidence of a high standard of written and spoken English (GCSE or equivalent)

Desirable

  • Coaching or counselling qualification

Experience

Essential

  • Good IT Skills
  • Able to obtain and analyse evidence
  • Ability to collect data to demonstrate the impact of interventions
  • Excellent communication skills to build relationships with stakeholders across various services
  • Ability to continuously evaluate and improve the role based on evolving needs
  • Recognises priorities when problem solving and identifies deviations from the normal pattern and is able to refer to seniors when appropriate
  • Able to identify risk and when to escalate to seniors
  • Able to work under pressure and to meet deadlines
  • Produce timely and informative reports
  • Gain acceptance for Recommendations and influence/motivate/persuade the audience to comply with the recommendations/agreed course action where there may be significant barriers.
  • Work effectively independently and as a team member
  • Demonstrates accountability for delivering initiatives within agreed timescales.
  • Commitment to continuous professional development and self-improvement
  • Ability to adapt to new challenges and evolving responsibilities
  • Dedication to promoting diversity and equality in all aspects of the role
  • Self-Motivated
  • Enthusiastic, adaptable, approachable positive attitude
  • Discreet respects confidentiality
  • Able to work under pressure
  • Forward thinking mentality with the desire to shape innovation

Desirable

  • Knowledge of CYP services
  • Experience of working with CYP
  • Experience of working in the community or primary care
  • Knowledge of EMIS and SystemOne
  • Understanding of Integrated Neighbourhood Teams and their role in supporting CYP services
  • Experience in developing and implementing mental health and wellbeing strategies for CYP
  • Ability to analyse data to demonstrate the impact of interventions
  • Proven track record of providing early intervention to reduce the risk of escalation or crisis
Person Specification

Qualifications

Essential

  • Evidence of a high standard of written and spoken English (GCSE or equivalent)

Desirable

  • Coaching or counselling qualification

Experience

Essential

  • Good IT Skills
  • Able to obtain and analyse evidence
  • Ability to collect data to demonstrate the impact of interventions
  • Excellent communication skills to build relationships with stakeholders across various services
  • Ability to continuously evaluate and improve the role based on evolving needs
  • Recognises priorities when problem solving and identifies deviations from the normal pattern and is able to refer to seniors when appropriate
  • Able to identify risk and when to escalate to seniors
  • Able to work under pressure and to meet deadlines
  • Produce timely and informative reports
  • Gain acceptance for Recommendations and influence/motivate/persuade the audience to comply with the recommendations/agreed course action where there may be significant barriers.
  • Work effectively independently and as a team member
  • Demonstrates accountability for delivering initiatives within agreed timescales.
  • Commitment to continuous professional development and self-improvement
  • Ability to adapt to new challenges and evolving responsibilities
  • Dedication to promoting diversity and equality in all aspects of the role
  • Self-Motivated
  • Enthusiastic, adaptable, approachable positive attitude
  • Discreet respects confidentiality
  • Able to work under pressure
  • Forward thinking mentality with the desire to shape innovation

Desirable

  • Knowledge of CYP services
  • Experience of working with CYP
  • Experience of working in the community or primary care
  • Knowledge of EMIS and SystemOne
  • Understanding of Integrated Neighbourhood Teams and their role in supporting CYP services
  • Experience in developing and implementing mental health and wellbeing strategies for CYP
  • Ability to analyse data to demonstrate the impact of interventions
  • Proven track record of providing early intervention to reduce the risk of escalation or crisis

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Confederation, Hillingdon CIC

Address

1A, Civic Centre, High Street

Uxbridge

Middlesex

UB8 1UW


Employer's website

https://www.theconfederationhillingdon.org.uk (Opens in a new tab)


Employer details

Employer name

The Confederation, Hillingdon CIC

Address

1A, Civic Centre, High Street

Uxbridge

Middlesex

UB8 1UW


Employer's website

https://www.theconfederationhillingdon.org.uk (Opens in a new tab)


For questions about the job, contact:

Neighbourhood Director

Kim Rice

kimrice@nhs.net

Date posted

01 May 2025

Pay scheme

Other

Salary

£32,000 to £42,000 a year Dependent on Experience

Contract

Fixed term

Duration

12 months

Working pattern

Full-time, Flexible working

Reference number

E0004-25-0021

Job locations

1A, Civic Centre, High Street

Uxbridge

Middlesex

UB8 1UW


Supporting documents

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