NWL Training Hub Director

Job description

Job responsibilities

PRIMARY RESPONSIBILITIES

Training Strategy & Development:

o Development of the NWL Training Hub strategy that supports the key deliverables and ensures the NWL TH is set up to be an enabler for the local provision and a robust support system to them.

o Through the local Training Hubs, ensure there is a provision of training programs tailored to the needs of primary care staff, including GPs, nurses, allied health professionals, and administrative teams.

o Facilitate the application of training needs analyses to identify skill gaps and workforce development opportunities across NWL.

o Develop and update training specifications, ensuring alignment with NHS guidelines and primary care regulations.

Team Management & Leadership:

o Lead, manage, and support a team of training subject matter experts, project managers and administrators

o Provide mentorship, guidance, and professional development opportunities for the team.

o Ensure the team works collaboratively to deliver high quality training initiatives.

o Conduct regular performance reviews and set objectives to align with organisational goals.

o Lead, guide and support a team of teams across the boroughs of local borough training hubs including managers, administrators and local clinical leads; through a management matrix where direct line management is into local host organisations.

Training Delivery & Coordination:

o Work closely with local Training Hubs and their Primary Care Teams to ensure training programs meet the evolving needs of primary care.

o Where programs might be best run centrally, ensure a collaborative approach with the local Training Hubs that supports an optimal impact of the learning opportunities within Primary Care

o Ensure training providers undergo proper diligence and provide consistently high quality training and value for money, whether centrally or locally provided internally or via third parties

Stakeholder Management:

o Build and maintain strong relationships with NHS England, Integrated Care Boards (ICBs), Health Education England (HEE), training providers, and professional bodies.

o Liaise with senior management and clinical teams to align training initiatives with workforce planning and strategic objectives.

o Develop a collaborative, professional working environment with the local Training Hub leads that demonstrates how the NWL Training Hubs are enabling them to achieve.

o Work through NHSE, the ICB and other strategic Partners to develop a picture of funding opportunities and delivery priorities that can lead to the development of successful co authored business cases, bids, proposals and other means of securing funding.

Monitoring & Evaluation:

o Oversee the attainment of KPIs and identify where there are gaps and what support can be given for achievement.

o Advocate for the assessment of the effectiveness of training programs through feedback, assessments, and performance metrics.

o Support improvements based on evaluation findings to enhance training impact and compliance with healthcare standards.

o Provide systems and processes that help with automation and efficiency gains within the central and local training hubs to reduce manual reporting.

Compliance & Record Keeping:

o Ensure training programs comply with NHS, CQC (Care Quality Commission), and other regulatory requirements.

o Maintain accurate training records, certifications, and reports for audit and workforce planning purposes.

Budget & Resource Management:

o Secure a growing funding base to deliver the ambitions of the Training Hub.

o Manage the training hub budget, ensuring cost effective training solutions for primary care.

o Develop an equitable funding system across NWL that optimises skill sets and expertise within Local Training Hubs to bid for training opportunities.

o Oversee training facilities, digital learning platforms, and technology to support a high quality learning environment.

Workforce

o Oversee and assure that local borough teams are integrated with their practices sufficiently to be aware of work force needs including recruitment and retention issues and the demand for student and apprentice placements, as well as such support as fellowships and mentorships.

o Oversee and assure processes for successfully making placements and appointing fellows and mentors are effective locally and provide expert support as required.

o Support local borough Training Hubs with processes and expertise where needed so that pipelines of newly qualified and new to General Practice professionals are sustained to support practices with recruitment and replacement requirements where possible.

o Simplify and standardise where possible and practical the workforce processes to ensure both transparency in the processes and the efficiency of them.

Person Specification

Experience

Essential

• Extensive experience of working in primary care at scale
• High level experience in planning and delivering complex programmes with multiple stakeholders
• Comprehensive knowledge of the workforce issues within primary care and the initiatives to address them
• Experience of budgeting, writing bids & reports
• Experience of managing a diverse team of professionals
• Experience of negotiating change in a matrix management environment
• Ability to plan, co-ordinate and deliver programmes of work on time, to budget and to a high standard
• Excellent organisational skills with an attention to detail and an ability to personally and through teams, finish tasks completely and to a high standard
• Development and improvement of business processes to improve effectiveness, and to standardise and scale such processes
• Excellent communication skills, written, verbal and listening explaining, promoting, persuading, listening, learning, enthusing to / at all levels of the healthcare system. Ability to provide clarity from ambiguity
• Ability to deliver personally and through wider team, high quality, consistent and reliable reporting that promotes confidence in the competence of the NWL TH
• The development of business cases that are supported by stakeholders and deliver funding through NHS governance processes
• Able to think strategically, innovate, and implement new ideas delivered through a wide range of teams
• Ability to understand information and provide summaries and reports including budgets and activity numbers
• A collaborative and open leadership style, influencing through trust, knowledge, clarity and a detailed understanding of others needs and motivations.
• Ability to reach decisions across a wide range of stakeholders and constituent agendas so that whilst not all decisions are supported individually, on balance the overall sum of decisions is seen to be fair and equitable whilst delivering required priorities
• Ability to Lead diverse senior (and sometimes very senior) managers and clinical professionals towards consensus decisions through logical argument, subject matter expertise and relationship management
• Self-motivated, energetic and enthusiastic, with an appetite to learn
• Ability to lead and motivate teams in planning and implementing programmes across organisational boundaries.
• Adaptable to changing and ambiguous environments

Desirable

• Experience of delivering workforce initiatives, including skills planning, role design, and integrated working
• Knowledge of current national and London-wide agendas and responsibilities
• An understanding of business processes and their continual improvement
• Ability to work with data, and informatics

Qualifications

Desirable

• A recognised training or L&D qualification (e.g., CIPD Level 5/7 in L&D, Train the Trainer, or equivalent).

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Confederation, Hillingdon CIC

Address

1A, Civic Centre, High Street

Uxbridge

Middlesex

UB8 1UW

Employer's website

https://www.theconfederationhillingdon.org.uk (Opens in a new tab)