Job summary
We are looking to recruit a self-motivated, energetic, and enthusiastic person to join the Hillingdon Training Hub as a Training Hub Workforce Administrator.
This role will report into the Training Hub Workforce Delivery Manager and you will be accountable to the Head of Workforce, Education, and Training. You will primarily be responsible for providing support in coordinating all Hillingdon Training Hub events, student placements, SPIN fellowships, managing the Training Hub team inbox and more.
Main duties of the job
As a Training Hub Workforce Administrator, you will work closely with the Head of Workforce, Education and Training, Workforce Delivery Manager, other Confederation Managers, NWL Training Hubs and Primary Care, to support coordination of programmes that attract, support, develop and retain workforce in GP practices and PCNs. You will support to develop and expand place-based placements for students, support the transition of all staff into roles in general practice, and aid the retention of those staff through supervision programmes, local masterclasses and CPD training.
The Training Hub has structured its work programme into four key workstreams:
- Training and Development
- Place Based Learning and Student Placements
- Quality Assurance (Learning Environments)
- Workforce Planning
About us
The Confederation, Hillingdon CIC works with general practice and other healthcare providers in Hillingdon to deliver high quality clinical services to patients. Our aim is to improve care for patients by working collaboratively across primary care and our partners as part of the Integrated Care Partnership. The Confederation team also work to develop and support individual GP practices, PCNs and Neighbourhoods and their changing needs. We are of the NHS but independent, innovative and transformational.
General capacity across primary care is being expanded rapidly. The Confederation is determined to develop as an attractive place to work that provides rewarding roles and opportunities to grow in order to attract and retain great staff that in turn provides the highest quality care.
Our Values:
- We work together to make a difference for patients
- We care enough to go the extra mile
- We support, trust, and empower
- We sincerely value each other
- We support Primary Care to own its destiny
Job description
Job responsibilities
- Support coordination of all Hillingdon Training Hub events, peer to peer groups and forums from start to finish including the coordination of timings; logistics/venues; paperwork/admin; communications/advertising, liaising with speakers; attendance and DNA logs; feedback; Medtribe bookings; attendance on the day to ensure smooth running or being point of contact for all queries; etc.
- Support Coordination of student placements; place based placements, SPIN Fellowships, Work Experience/Interns and/or apprenticeships including liaising with host practices; supervisors/mentors; understanding any teaching/accommodation requirements; ensuring all necessary paperwork is signed by all parties; keep accurate and up to date records; quarterly check ins and end of placement evaluations with all parties required; highlight complaints or concerns to Workforce Delivery Manager immediately
- Coordinate the sharing and advertising of information regarding any supervision opportunities inc. SSSA; keep up to date logs of completed training; and where appropriate when renewal is required
- Reviewing of the training hub pages on TeamNet (with Head of and Delivery Manager), ensuring all content is correct and up to date making changes when required
- Keep accurate records and review with the TH Delivery Manager all check in data and action logs aligned with any students/mentors or supervisors and ongoing development course/portfolio roles, to identify red flags, quality concerns and opportunities to take forward.
- Be aware of the local and national plans i.e., NHS Long Term Plan; NHS People Plan etc.
- Keep accurate and detailed information required for KPIs and reporting of programme initiatives
- Support with confederation internal projects when required
- Support with on the day admin at Health and Wellbeing Practice Temperature checks when required
- Manage the Training Hub Team inbox
- Creation and distribution of appealing and informative communications including the TH confederation news page, training tracker and any additional training hub communications,
- Attend monthly training hub team meeting and any associated meetings required/deemed appropriate by Workforce Delivery Manager at the Confederation or NWL Training Hub
Job description
Job responsibilities
- Support coordination of all Hillingdon Training Hub events, peer to peer groups and forums from start to finish including the coordination of timings; logistics/venues; paperwork/admin; communications/advertising, liaising with speakers; attendance and DNA logs; feedback; Medtribe bookings; attendance on the day to ensure smooth running or being point of contact for all queries; etc.
- Support Coordination of student placements; place based placements, SPIN Fellowships, Work Experience/Interns and/or apprenticeships including liaising with host practices; supervisors/mentors; understanding any teaching/accommodation requirements; ensuring all necessary paperwork is signed by all parties; keep accurate and up to date records; quarterly check ins and end of placement evaluations with all parties required; highlight complaints or concerns to Workforce Delivery Manager immediately
- Coordinate the sharing and advertising of information regarding any supervision opportunities inc. SSSA; keep up to date logs of completed training; and where appropriate when renewal is required
- Reviewing of the training hub pages on TeamNet (with Head of and Delivery Manager), ensuring all content is correct and up to date making changes when required
- Keep accurate records and review with the TH Delivery Manager all check in data and action logs aligned with any students/mentors or supervisors and ongoing development course/portfolio roles, to identify red flags, quality concerns and opportunities to take forward.
- Be aware of the local and national plans i.e., NHS Long Term Plan; NHS People Plan etc.
- Keep accurate and detailed information required for KPIs and reporting of programme initiatives
- Support with confederation internal projects when required
- Support with on the day admin at Health and Wellbeing Practice Temperature checks when required
- Manage the Training Hub Team inbox
- Creation and distribution of appealing and informative communications including the TH confederation news page, training tracker and any additional training hub communications,
- Attend monthly training hub team meeting and any associated meetings required/deemed appropriate by Workforce Delivery Manager at the Confederation or NWL Training Hub
Person Specification
Experience
Essential
- Ability to plan, co-ordinate and deliver programme of work on time and to a high standard
- Excellent organisational skills with attention to detail and an ability to finish tasks completely and to a high standard
- Ability to keep full, accurate and up to date records to a high standard
- Excellent time management
- Excellent communication skills, written and verbal
Desirable
- Experience of working in primary care
- Good knowledge of the workforce issues within primary care
- Knowledge of current national and London-wide agendas and responsibilities
- Understanding of local systems
- The ability to explain and promote learning/development opportunities in an engaging way at all levels of the healthcare system
- Ability to prepare and produce concise yet insightful communications for dissemination across multiple stakeholders
- Good presentational skills for conveying information and summaries
Other
Essential
- Self-motivated, energetic, and enthusiastic, with an appetite to learn
- Able to work autonomously and on own initiative
- Team working skills and can do attitude including cross cover for colleagues if required
- Adaptable to changing and ambiguous environments. Embracing change, viewing it as an opportunity to learn and develop
- Demonstrates honesty and integrity and promotes fairness
- Good interpersonal skills to develop and maintain good working relationships with member practices and key stakeholders
- Good listening skills
- Basic knowledge and skills in using Microsoft office systems e.g. Word, Excel, Powerpoint and Outlook
Person Specification
Experience
Essential
- Ability to plan, co-ordinate and deliver programme of work on time and to a high standard
- Excellent organisational skills with attention to detail and an ability to finish tasks completely and to a high standard
- Ability to keep full, accurate and up to date records to a high standard
- Excellent time management
- Excellent communication skills, written and verbal
Desirable
- Experience of working in primary care
- Good knowledge of the workforce issues within primary care
- Knowledge of current national and London-wide agendas and responsibilities
- Understanding of local systems
- The ability to explain and promote learning/development opportunities in an engaging way at all levels of the healthcare system
- Ability to prepare and produce concise yet insightful communications for dissemination across multiple stakeholders
- Good presentational skills for conveying information and summaries
Other
Essential
- Self-motivated, energetic, and enthusiastic, with an appetite to learn
- Able to work autonomously and on own initiative
- Team working skills and can do attitude including cross cover for colleagues if required
- Adaptable to changing and ambiguous environments. Embracing change, viewing it as an opportunity to learn and develop
- Demonstrates honesty and integrity and promotes fairness
- Good interpersonal skills to develop and maintain good working relationships with member practices and key stakeholders
- Good listening skills
- Basic knowledge and skills in using Microsoft office systems e.g. Word, Excel, Powerpoint and Outlook
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
