Suffolk GP Federation CIC

Operations Manager - Alliance Community Services

The closing date is 20 February 2026

Job summary

We will work alongside the successful candidate to ensure they are sufficiently inducted and trained; there will be regular constructive supervision in place. It is important to us that you feel safe and supported in the role.

Main duties of the job

The Community Care Services Operations Lead will report to the Operations Director and will have overall responsibility for the day-to-day management of the Community portfolio. Youll have a strategic focus, looking for opportunities to develop our services and our workforce, whilst supporting managers, clinicians and our teams.

Youll be driving service improvements and ensuring that the teams are on board with the direction.

A significant part of the role will involve supporting and listening to our workforce in order to help embed our people not process culture.

Youll be liaising with our contractors and key stakeholders

About us

Suffolk GP Federation CIC is a not-for-profit community interest company. Our main purpose is to support Primary Care across Suffolk including support with working collaboratively and at scale. We also deliver a portfolio of NHS services across Suffolk and North East Essex, including Podiatry, Ultrasound, Diabetes, as well as urgent Care Services including the Out of Hours face-to-face Service in Suffolk.

Details

Date posted

06 February 2026

Pay scheme

Other

Salary

£31,049 to £37,796 a year

Contract

Permanent

Working pattern

Full-time

Reference number

27908

Job locations

Riverside Clinic,

Landseer Road

Ipswich

IP3 0AZ


Job description

Job responsibilities

We are looking for an Operations Manager to join our Alliance Community Service.

We are a not-for-profit, community interest company and our main purpose is to support Primary Care across Suffolk, including support with working collaboratively and at scale. We also deliver a portfolio of NHS services across Suffolk and North East Essex, including Podiatry, Ultrasound, Diabetes, as well as Urgent Care Services including the Out of Hours face-to-face Service in Suffolk.

What we can offer you:

  • A strong ethos of flexible working, to help us maintain (or reclaim) that work/life balance.
  • Innovative teams who strive in forward thinking, with a voice that is heard.
  • A visible and supportive management team, with operational support that get it
  • Excellent IT teams & support giving us first class equipment and no wait responses
  • A commitment to personal development, training, and leadership opportunities, with service-managed training budgets
  • Cycle to work scheme
  • Death in service cover
  • Competitive salaries with annual benchmarking
  • 27 days holiday (plus bank holidays) on starting, rising to 29 days (plus bank holidays) after 5 years service
  • Blue light card employer Access to the discount service with thousands of discounts online and on the high street.

Job description

Job responsibilities

We are looking for an Operations Manager to join our Alliance Community Service.

We are a not-for-profit, community interest company and our main purpose is to support Primary Care across Suffolk, including support with working collaboratively and at scale. We also deliver a portfolio of NHS services across Suffolk and North East Essex, including Podiatry, Ultrasound, Diabetes, as well as Urgent Care Services including the Out of Hours face-to-face Service in Suffolk.

What we can offer you:

  • A strong ethos of flexible working, to help us maintain (or reclaim) that work/life balance.
  • Innovative teams who strive in forward thinking, with a voice that is heard.
  • A visible and supportive management team, with operational support that get it
  • Excellent IT teams & support giving us first class equipment and no wait responses
  • A commitment to personal development, training, and leadership opportunities, with service-managed training budgets
  • Cycle to work scheme
  • Death in service cover
  • Competitive salaries with annual benchmarking
  • 27 days holiday (plus bank holidays) on starting, rising to 29 days (plus bank holidays) after 5 years service
  • Blue light card employer Access to the discount service with thousands of discounts online and on the high street.

Person Specification

See Person Specification

Essential

  • Experience as an operations manager in healthcare

Desirable

  • Experience working within the NHS, primary care, or community health services.
Person Specification

See Person Specification

Essential

  • Experience as an operations manager in healthcare

Desirable

  • Experience working within the NHS, primary care, or community health services.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Suffolk GP Federation CIC

Address

Riverside Clinic,

Landseer Road

Ipswich

IP3 0AZ


Employer's website

https://suffolkfed.org.uk/ (Opens in a new tab)


Employer details

Employer name

Suffolk GP Federation CIC

Address

Riverside Clinic,

Landseer Road

Ipswich

IP3 0AZ


Employer's website

https://suffolkfed.org.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

HR

Recruitment Team

hr@suffolkfed.org.uk

Details

Date posted

06 February 2026

Pay scheme

Other

Salary

£31,049 to £37,796 a year

Contract

Permanent

Working pattern

Full-time

Reference number

27908

Job locations

Riverside Clinic,

Landseer Road

Ipswich

IP3 0AZ


Supporting documents

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